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Client Relation Manager Jobs in Massachusetts (NOW HIRING)

Citizens

PB Client Relations Associate

Boston, MA · Hybrid

$115K - $145K/yr

The Client Relations Associate is a high-touch, full-service relationship support role within our ... Manage all client communications including routine updates, inquiries, and follow-ups with ...

Citizens

PB Client Relations Associate

Boston, MA · Hybrid

$115K - $145K/yr

Description The Client Relations Associate is a high-touch, full-service relationship support role ... Manage all client communications including routine updates, inquiries, and follow-ups with ...

Citizens

PB Client Relations Associate

Boston, MA · Hybrid

$115K - $145K/yr

Description The Client Relations Associate is a high-touch, full-service relationship support role ... Manage all client communications including routine updates, inquiries, and follow-ups with ...

Citizens Bank

PB Client Relations Associate

Boston, MA · On-site

$115K - $145K/yr

The Client Relations Associate is a high-touch, full-service relationship support role within our ... Client Relationship Management • Serve as a primary point of contact for a portfolio of high-net ...

GMO

Client Systems Manager

Boston, MA

$80/hr

Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities * Represent Client Systems in cross-functional working ...

GMO

Client Systems Manager

Boston, MA

$200K - $220K/yr

Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities * Represent Client Systems in cross-functional working ...

GMO

Client Systems Manager

Boston, MA · On-site

$80/hr

Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities * Represent Client Systems in cross-functional working ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

The Senior Manager will be an integral member of a collaborative public relations, creator ... Some client-related evening and weekend events will also be expected, with built-in time off ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

The Senior Manager will be an integral member of a collaborative public relations, creator ... Some client-related evening and weekend events will also be expected, with built-in time off ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

The Senior Manager will be an integral member of a collaborative public relations, creator ... Some client-related evening and weekend events will also be expected, with built-in time off ...

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Client Relation Manager information

See Massachusetts salary details

$31.7K

$62.7K

$107K

How much do client relation manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for client relation manager in Massachusetts is $62,670.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $71,000.00 per year, depending on experience, location, and employer.
Client Relation Manager jobs near you
Infographic showing various Client Relation Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,670 per year, or $30.1 per hour.

Client Relations Specialist

LaBovick Law Group

Quincy, MA • Remote

Full-time

Re-posted 4 days ago

Job description

Job Title: Client Support Specialist – PIP Team
Department: Client Relations
Location: Massachusetts
Employment Type: Full-Time (Entry Level)

About LaBovick Law Group

LaBovick Law Group is a purpose-driven law firm committed to fighting for the injured, the vulnerable, and the underserved. Guided by a commitment to being Warriors for Justice, the firm blends aggressive advocacy with compassionate client care. The culture is bold, innovative, and people-centric with cutting-edge technology to deliver an exceptional experience for clients, partners, and the community.

About the Role

Are you detail-oriented, organized, and passionate about providing exceptional client service? Join our growing PIP (Personal Injury Protection) team as a Client Support Specialist, where you’ll play an important role in helping our medical provider clients obtain timely payment from insurance carriers for services rendered under the PIP statute.

This position offers a great balance of remote work and travel—you’ll spend approximately 40% of your time visiting client sites, cultivating relationships, and ensuring documentation accuracy. Travel expenses are fully reimbursed in accordance with Firm policy.

What You’ll Do

Data Collection

  • Partner with the Client Relations team to organize and pull patient files for Demand preparation.

  • Upload patient files received via email into our Demand Central platform.

  • Contact medical providers to gather missing documentation needed for proper file completion.

  • Obtain relevant documentation for cases progressing to litigation.

  • Respond promptly to client and internal inquiries via email and phone.

  • Research new medical providers and insurance carriers to confirm accurate information.

Data Processing

  • Prepare and assemble provider files, including patient records and correspondence.

  • Review and verify demographic data entered in the Demand Management System.

  • Upload and maintain electronic documents within file management systems.

  • Ensure new providers are correctly established in both Demand and Case File Management databases.

Client Maintenance & Reporting

  • Prepare monthly, quarterly, and annual client reports and communications for distribution.

  • Review and refresh new Personal Injury client reports for Demand readiness.

  • Coordinate with the Client Experience Manager to transition new client files for ongoing support.

  • Assist in delivering reports and maintaining accuracy in client data.

  • Review monthly metrics with the Client Experience Manager to ensure precision in reporting.

What You’ll Bring

  • Strong attention to detail and organizational skills.

  • Excellent written and verbal communication abilities.

  • Comfort traveling up to 40% of the time to meet with providers and clients.

  • Proficiency in Microsoft Office Suite; comfort learning new systems.

  • 1–3 years of administrative, client relations, or documentation experience.

  • Background in insurance, medical billing, or legal documentation (preferred).

  • Positive, team-oriented mindset with a dedication to client success.

Why You’ll Love Working Here

  • Collaborative culture that values accuracy, professionalism, and client focus.

  • Opportunities for career growth and skill development.

  • Competitive compensation and travel reimbursement for all approved business travel.

  • Comprehensive benefits package and supportive leadership team.

If you enjoy combining hands-on client engagement with behind-the-scenes organization and problem-solving, this is the perfect opportunity to grow your career with us. Apply today!

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