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Client Program Worker Jobs in Whitby, ON (NOW HIRING)

SPS North America

Client Services Associate

Toronto, ON · On-site

CA$19 - CA$21/hr

Working knowledge of MFD equipment. * Requires knowledge and understanding of shipping/receiving ... We offer a variety of recognition programs for all levels of employees. * Paid Time Off: Full time: ...

DEPT

Client Services (Talent Pool)

Toronto, ON · Hybrid

As part of the Client Services team, you will be responsible for building strong relationships with ... A flexible, hybrid working policy * Buddy Program: You will be paired with a 'Buddy' to help you ...

McLean & Company

Analyst, Program Delivery

Toronto, ON · Remote

We are looking for an Analyst, Program Delivery to help us grow to the next level and meet the ... working with CRM platforms; Salesforce experience is considered an asset. * Strong client-service ...

CIBC US

Associate, Marketing Client Strategy

Toronto, ON · On-site

CA$75K - CA$100K/yr

... programs, working very closely with the Wealth Solutions team. This is a dynamic and fast-paced ... The Associate, Marketing Client Strategy is focused on producing high quality work to help enhance ...

CIBC US

Client Associate (IR Licensed)

Toronto, ON · On-site

CA$50K - CA$59K/yr

... orbonus program. We are committed to providing fair, equitable, and competitive compensation ... Brokerage industry experience and working knowledge of various quotation equipment is required.

Aviso Wealth

Supervisor, Client Solutions

Toronto, ON · On-site

Working with talented and energetic professionals who exemplify our values every day, you will ... Matching contributions to our retirement program * Commitment to the continuous improvement of our ...

CIBC

Associate, Marketing Client Strategy

Toronto, ON

CA$75K - CA$100K/yr

... programs, working very closely with the Wealth Solutions team. This is a dynamic and fast-paced ... The Associate, Marketing Client Strategy is focused on producing high quality work to help enhance ...

CIBC

Client Associate (IR Licensed)

Toronto, ON

CA$50K - CA$59K/yr

... orbonus program. We are committed to providing fair, equitable, and competitive compensation ... Brokerage industry experience and working knowledge of various quotation equipment is required.

Aviso Wealth

Supervisor, Client Solutions

Toronto, ON · On-site

Working with talented and energetic professionals who exemplify our values every day, you will ... Matching contributions to our retirement program * Commitment to the continuous improvement of our ...

Omnicom

Associate Program Director

Toronto, ON · On-site

Project and Program Management As an Associate Program Director, you are a creative and strategic ... Working with discipline leads to define appropriate resources for client needs and deliverables.

Viral Nation Inc.

VP, Client Services

Toronto, ON · On-site

... into actionable programs. * Drive innovation through strategic roadmap development, AI-first ... Experience working with high-growth companies and agency teams * Passionate about efficiencies ...

ParaMed

Social Worker

Markham, ON

Client groups receiving treatment may include pediatrics for in home or school services and/or ... Celebration and Recognition programs * Part time and Full-time opportunities and flexible ...

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All JobsClient Program Worker JobsClient Program Worker Jobs in Whitby, ON

Client Program Worker information

What is a client program worker?

Client Program Workers are professionals who support individuals or groups by connecting them with social services, resources, and assistance programs. They typically work in community organizations, government agencies, or non-profits, helping clients navigate services related to housing, employment, healthcare, and more. Their duties may include assessing client needs, creating service plans, providing referrals, and advocating on behalf of clients. Client Program Workers play a vital role in improving the quality of life for those they serve by ensuring access to necessary resources and support.

What are the key skills and qualifications needed to thrive as a client program worker?

To thrive as a Client Program Worker, you need a background in social services or human services, often supported by a relevant diploma or degree and experience working with diverse client populations. Familiarity with case management software, client data tracking systems, and sometimes first aid or crisis intervention certifications is typical. Outstanding interpersonal skills, cultural sensitivity, and strong problem-solving abilities distinguish top performers in this role. These competencies are essential for effectively supporting clients, ensuring accurate program delivery, and fostering positive outcomes within community or social service organizations.

What are some common challenges faced by client program workers and how are they typically addressed?

Client Program Workers often encounter challenges such as managing high caseloads, addressing diverse client needs, and navigating limited resources. To handle these challenges, they rely on strong organizational skills, effective communication, and regular collaboration with colleagues and supervisors. Most organizations provide ongoing training, peer support, and access to community resources to help Client Program Workers stay effective and resilient in their roles.

What is the difference between Client Program Worker vs Case Manager?

AspectClient Program WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often requires additional certifications or training
Work EnvironmentCommunity agencies, social service organizations, non-profitsHealthcare facilities, social service agencies, community organizations
Employer & IndustryNon-profit, government, social servicesHealthcare, social services, government agencies
Primary FocusAssist clients with accessing resources and support servicesAssess client needs, develop care plans, coordinate services

While both roles support clients in social services settings, Client Program Workers primarily focus on connecting clients with resources, whereas Case Managers develop and oversee comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What cities near Whitby, ON are hiring for Client Program Worker jobs?

Cities near Whitby, ON with the most Client Program Worker job openings:

Infographic showing various Client Program Worker job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Client Services Associate

Toronto, ON • On-site

SPS North America
See more jobs at SPS North Americaexternal

CA$19 - CA$21/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Job Title: Client Services Associate

Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:

The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Typical Work Schedule: Mondays to Fridays, 9:00AM - 6:00PM

Duties and Responsibilities:

  • Delivers 5-star customer service across all communication channels.
  • Handles all aspects of inbound/outbound mail and packages, including sorting, tracking, notifying recipients, and distributing deliveries.
  • Supports shipping/receiving operations and acts as the point of contact for mail/package inquiries.
  • Performs daily maintenance on office equipment and submits work orders as needed.
  • Services barista, pantry, kitchen, and meeting areas; assists with meeting room setups and light maintenance/cleaning tasks.
  • Coordinates office moves and ensures common areas are clean and well-stocked with supplies.
  • Assists with print/copy jobs and monitors equipment functionality.
  • Proactively takes on tasks during downtime and builds strong working relationships.
  • Maintains professionalism at all times and trains backup staff on procedures.
  • Handles sensitive inquiries with discretion and provides front desk/reception coverage when required.

Competencies:

  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • PC skills MS Office Suite experience.
  • Ability to handle multiple tasks simultaneously.
  • Good organizational skills.
  • Working knowledge of MFD equipment.
  • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
  • Possesses ability to work independently and capable of completing projects.
  • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.

Qualifications and Education Requirements:

  • High School Diploma (or equivalent) required.
  • 1+ years prior work experience preferred.
  • Ability to work assigned work hours determined by manager.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
  • Superb written and verbal communication skills.
  • Current knowledge or ability to learn computer-based systems required for functions of position.
  • Required to maintain an overall professional appearance and attitude.
  • Adhere to all policies and procedures required.

Physical Demands:

  • Approximately 50% of the time this position requires the below physical demands.
    • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
    • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
    • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
    • Ability to lift or move 40 lbs. or greater frequently.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation: 
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range
$19—$21 CAD

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.  PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.