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Client Program Worker Jobs in Whitby, ON (NOW HIRING)

Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS ... Reports any concerns brought forward by the client/caregiver or related to safety to the Team ...

Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS ... Reports any concerns brought forward by the client/caregiver or related to safety to the Team ...

Client Coordinator

Toronto, ON ยท On-site

CA$20 - CA$25/hr

If you enjoy working in a fast-paced corporate team environment and take pride in customer ... Advance your career with HUB-sponsored training programs, tuition reimbursement, and other ...

Program Manager

Toronto, ON ยท On-site +1

CA$100K - CA$115K/yr

... working primarily in a strategic leadership capacity across client engagements. As a Program ... Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital ...

Program Manager

Toronto, ON ยท On-site +1

CA$100K - CA$115K/yr

... working primarily in a strategic leadership capacity across client engagements. As a Program ... Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital ...

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Client Program Worker information

What is a client program worker?

Client Program Workers are professionals who support individuals or groups by connecting them with social services, resources, and assistance programs. They typically work in community organizations, government agencies, or non-profits, helping clients navigate services related to housing, employment, healthcare, and more. Their duties may include assessing client needs, creating service plans, providing referrals, and advocating on behalf of clients. Client Program Workers play a vital role in improving the quality of life for those they serve by ensuring access to necessary resources and support.

What are the key skills and qualifications needed to thrive as a client program worker?

To thrive as a Client Program Worker, you need a background in social services or human services, often supported by a relevant diploma or degree and experience working with diverse client populations. Familiarity with case management software, client data tracking systems, and sometimes first aid or crisis intervention certifications is typical. Outstanding interpersonal skills, cultural sensitivity, and strong problem-solving abilities distinguish top performers in this role. These competencies are essential for effectively supporting clients, ensuring accurate program delivery, and fostering positive outcomes within community or social service organizations.

What are some common challenges faced by client program workers and how are they typically addressed?

Client Program Workers often encounter challenges such as managing high caseloads, addressing diverse client needs, and navigating limited resources. To handle these challenges, they rely on strong organizational skills, effective communication, and regular collaboration with colleagues and supervisors. Most organizations provide ongoing training, peer support, and access to community resources to help Client Program Workers stay effective and resilient in their roles.

What is the difference between Client Program Worker vs Case Manager?

AspectClient Program WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often requires additional certifications or training
Work EnvironmentCommunity agencies, social service organizations, non-profitsHealthcare facilities, social service agencies, community organizations
Employer & IndustryNon-profit, government, social servicesHealthcare, social services, government agencies
Primary FocusAssist clients with accessing resources and support servicesAssess client needs, develop care plans, coordinate services

While both roles support clients in social services settings, Client Program Workers primarily focus on connecting clients with resources, whereas Case Managers develop and oversee comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What cities near Whitby, ON are hiring for Client Program Worker jobs?

Cities near Whitby, ON with the most Client Program Worker job openings:

Infographic showing various Client Program Worker job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Adult Day Program Worker

Maple, ON โ€ข On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Locations: 1) 10424 Keele Street, Maple ON 2) 43 The Queensway North Keswick, Ontario ABOUT US Almost 1.3 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2051. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources

WHAT WE OFFER Recognized by Forbes as one of Canada's Best Employers, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls. Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.

Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation. Inclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination.

Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership. ABOUT THE ROLE Reporting to the Supervisor Adult Day Programs, and under the guidance of the Team Leader, works as a member of a team to assist with the planning, facilitation, evaluation and documentation of social and recreational programs for clients attending the Adult Day Program; providing and assisting clients with activities of daily living (ADL's) to maximize their health, well-being and independence. WHAT YOU'LL BE DOING Supports the delivery of the activities associated with recreation programs that meet the client needs in accordance with program policies, procedures and practices.

Assists with the planning of the programs by providing inputs in development of all recreational, social and exercise programs including providing input into monthly calendar and completing program plans for all group and individual programs. Assists clients with activities of daily living (ADL's), including serving meals and snacks, medication reminders, washroom, personal care and mobility assistance. Completes all essential documentation thoroughly and within time requirements, including but not limited to, Progress Notes, Incident Reporting, Attendance Records, Program Plan and Program Evaluation.

Reports any concerns brought forward by the client/caregiver or related to safety to the Team Leader or Supervisor in a timely manner for follow-up. Assist with maintaining all public health standards and inspections documents including temperature record keeping. Maintains effective communication with the team (staff, volunteers, clients, caregivers and community resources).

Ensures that services provided to internal and external clients, customers meet Regional customer service standards. Participates in education opportunities, as appropriate. WHAT WE'RE LOOKING FOR Successful completion of secondary school or equivalent.

Minimum of 1 year experience in a community Adult Day Program, or in similar community service agency setting for seniors, or related field. As a condition of employment, candidates will be required to provide a satisfactory Police Vulnerable Sector Check (PVSC), tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10). Knowledge of gerontology, the aging process and dementia programming needs

Ability to demonstrated the Region's core competencies. Demonstrate strong computer literacy utilizing MS Office software applications. Good interpersonal and communication skills to work within a diverse community and ability to deal empathetically with clients, caregivers etc., to contribute to their well-being

Ability to complete written and electronic documentation in order to maintain accurate client records. Ability to successfully attend and obtain a Food Handling Certificate. Ability to successfully attend and obtain a Standard First Aid and CPR Level C Certification.

Ability to work effectively independently or as a part of a team, contributing to making the work environment safe and respectful. Ability to read, write and follow written and verbal instructions in English. Ability to maintain strict confidentiality.

Ability to observe changes in physical and emotional conditions, responsive behaviours and respond, document and report these changes. Ability to adapt programming to meet specific client needs (Cognitive impairments, physical disabilities). Ability to work flexible hours to meet the needs of the community.