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Client Program Manager Jobs in Shakopee, MN (NOW HIRING)

Program Management Director

Minneapolis, MN · On-site

$207.10 - $284.80/hr

We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Manager (CCM), Design-Build Institute of America (DBIA), or equivalent advanced credential ...

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Client Program Manager information

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$9

$57

$90

How much do client program manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client program manager in Shakopee, MN is $57.81, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $74.28 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What job categories do people searching Client Program Manager jobs in Shakopee, MN look for? The top searched job categories for Client Program Manager jobs in Shakopee, MN are:
What cities near Shakopee, MN are hiring for Client Program Manager jobs? Cities near Shakopee, MN with the most Client Program Manager job openings:
Infographic showing various Client Program Manager job openings in Shakopee, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $120,239 per year, or $57.8 per hour.

Residential Program Manager

Nexus Family Healing

Minneapolis, MN • On-site

$58K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Nexus Family Healing rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Job Type
Full-time
Description
Nexus Family Healing is looking to hire a Residential Program Manager to join our newest youth crisis and stabilization center in Hennepin County!
This new youth crisis and stabilization center is a 13-bed, short-term residential service is for Hennepin County youth with complex mental and behavioral health issues looking for appropriate care. The service will help to reduce the number of youth who are stuck in inappropriate care settings such as emergency rooms, police stations, juvenile detention or unstable home situations and provide treatment and therapeutic supports while triage, assessment, and transition planning take place with families.
At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.
Pay and Schedule:
  • Full-time onsite opportunity
  • Location: 1800 Chicago Avenue in Minneapolis
  • Salary Range: $58,000-$65,000 annually

Nexus' Comprehensive Benefits Include:
  • Four weeks paid time off (PTO) in the first year of employment
  • Multiple options for health insurance coverage
  • No-cost life insurance
  • Short/long-term disability insurance
  • 401k match
  • NEW - Talkspace Therapy Benefit for the whole family
  • NEW - Hinge Health Benefit for the whole family
  • NEW - Carrot Fertility Benefit
  • Tuition assistance and training opportunities
  • Advancement pathways and internal promotion
  • And much more!

Position Summary:
Our Residential Program Manager supervises the daily operations of residential programming, providing leadership, direction, and oversight to Milieu Supervisors and other staff. This role ensures communication, planning, collaboration, and operational effectiveness that support client treatment services.
Responsibilities:
Treatment Programming Development & Maintenance
  • Ensures sufficient staff-to-client ratios are maintained at all times, maximizing the treatment process, ensuring client safety, and complying with licensing requirements.
  • Oversees the planning and scheduling of clients' daily treatment services, family contact and visits, special events, and community involvement; ensures client transportation and supervision needs are met.
  • Identifies and analyzes current or potential program risk factors; initiates and implements thoughtful long-term solutions that support program goals and maintain effectiveness.
  • Collaborates with the Associate Director and Clinical Director to evaluate long-term changes that support the therapeutic treatment process.
  • Works with appropriate staff to communicate care changes to families and other treatment team members.
  • Ensures staff are equipped to work effectively with families and utilize strengths-based, trauma-informed practices.
Client Treatment Planning & Strategy
  • Participates in the evaluation of prospective clients.
  • Encourages staff and program preparedness throughout the admission and intake process, ensuring clients are transitioned in a manner that continuously meets client and family needs.
  • Oversees staff implementation of safe environment plans, behavior plans, and plans of care.
  • Monitors the delivery of treatment services to residents to ensure proper follow-through and follow-up within the program.
Program Operations
  • Participates in risk management, risk mitigation, and quality improvement initiatives by serving as a contributing member of the Risk Management and Quality Improvement Committees.
  • Assists in developing policies and procedures that support the successful functioning of the program.
Program Leadership & Staff Training and Development
  • Collaborates with leadership and talent acquisition to recruit, interview, and hire qualified staff.
  • Ensures consistent staffing coverage in compliance with licensing standards; participates in the supervisory on-call rotation.
  • Oversees accurate and confidential maintenance of client records; ensures timely reporting of incidents to appropriate authorities.
  • Leads onboarding and orientation for new hires; provides ongoing training and mentorship to support staff growth.
  • Coaches staff on trauma-informed care, treatment planning, behavior management, compliance, and documentation standards.
  • Conducts regular performance evaluations with constructive feedback and individualized development plans.
  • Facilitates or participates in team, clinical, and program meetings; ensures clear and consistent communication across teams.

Program Collaboration & Monitoring
  • Models program values by demonstrating professionalism, therapeutic skills, and alignment with treatment goals.
  • Maintains strict confidentiality in accordance with Nexus policies and privacy regulations.
  • Communicates with empathy, respect, and professionalism toward clients and staff.
  • Engages in therapeutic interventions within training scope while maintaining healthy boundaries.
  • Responds to emergencies and performs First Aid/CPR per established protocols.
  • Ensures emotional and physical safety by monitoring compliance with health codes and safety procedures; conducts regular inspections and addresses concerns promptly.
  • Respects and incorporates cultural differences in all aspects of service delivery.

Requirements
Required Qualifications:
  • Bachelor's degree in related field, or In lieu of Bachelor's degree, a high school diploma or GED and a minimum of 5 years related experience
  • Minimum of 3 years of related experience in a community-based program or similar
  • Minimum of 2 years of supervisory experience
  • Must be 21 years of age or above.
  • Valid driver's license required. Must meet state regulating agency and Home Office driving requirements.
  • Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
  • Successfully participate and complete a three-part Therapeutic Crisis Intervention exam and training
  • Must successfully pass a DHS criminal background check
  • Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Preferred Qualifications:
  • Bachelor's or Master's degree in related field strongly preferred

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.Our ICARE Values:
  • Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
  • Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
  • Agility: Exhibiting flexibility and adapting quickly
  • Responsiveness: Being quick, positive, and accurate
  • Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own!
Salary Description
$58,000 - $65,000 annually

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