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Client Program Manager Jobs in Ocala, FL (NOW HIRING)

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Client Program Manager information

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How much do client program manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for client program manager in Ocala, FL is $50.26, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $64.57 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What job categories do people searching Client Program Manager jobs in Ocala, FL look for? The top searched job categories for Client Program Manager jobs in Ocala, FL are:
What cities near Ocala, FL are hiring for Client Program Manager jobs? Cities near Ocala, FL with the most Client Program Manager job openings:
Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Ocala, FL as of June 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $104,542 per year, or $50.3 per hour.

Program Manager (Women's Unit)

Phoenix House Florida

Citra, FL • On-site

$53K - $58K/yr

Full-time

Posted 10 days ago

Job description

SUMMARY:
The Program Manager will oversee the day to day operations of the Women’s Residential Unit, consisting of a 58 bed capacity. Responsible for maintaining a caseload of clients and providing sound, therapeutic treatment in a residential setting for the ongoing maintenance of all clinical program components.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Directly supervise the staff of counselors at the Women’s Unit, including interviewing, hiring, and training; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • In partnership with the Clinical Director, develops, coordinates, and maintains clinical program policies and procedures of the Women’s Unit, and modifies as necessary the overall program parameters.
  • Analyzes, recommends and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.
  • Develops and implements educational curricula for the behavioral health educational program, and evaluates the effectiveness of the curricula.
  • Reviews and develops treatment plans, ensuring that all treatment plans are specific, measurable, attainable, realistic, and timely. Review treatment plans to determine that they are reflective of client’s progress and development and that the client was appropriately involved in the process.
  • Ensure client charts comply with CARF and/or other state agency standards, using Welligent Electronic Medical Record through regular chart review.
  • Ensures compliance with accreditation standards and requirements to include federal, state, and local certifying and licensure bodies.
  • Reviews client records for quality of treatment documentation and planning.
  • Provides and facilitates quality assessment and improvement training for staff development of direct reports.
  • Facilitates weekly treatment planning meeting, group clinical supervision meeting, and counselor/program staff meeting.
  • Participates in quality assurance and utilization review activities as directed by the Clinical Director.
  • Coordinates with Clinical Director and other team members to monitor and ensure compliance with State licensing and regulatory standards.
  • Complete all documentation requirements in a timely manner. Assist administrative staff to insure that billing is accurate and reflective of the services provided.
  • Maintain Ceridian Source Self-Service (CSSS) files and complete E-learning requirements in a timely fashion.
  • Monitors adherence to company and department policies, procedures and practices.
  • Maintain positive working relationship with agencies, resources, and families to coordinate services for client care; provide information on substance abuse treatment resources and services; and make necessary referrals.
  • Complete and timely submit all reports and documentation required by various funding sources.
  • Creates and supports a positive, professional, team-oriented, harassment free work environment by understanding and complying with the company’s policies.
  • On-call and available for emergency situations.
  • Serve as a role model through positive, appropriate conduct and participation in special agency events. Project a positive image to the public.
  • Demonstrate proficiency in Phoenix House's electronic health record system (Welligent) sufficient to fulfill the duties required by this position within 30 days of employment.

EDUCATION/EXPERIENCE:
  • Master’s Degree in a related field from an accredited college or university.
  • A current, valid State of Florida license in at least one of the following : Licensed Counselor or Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW).
  • Minimum five (5) years of experience working with substance abuse clients in a residential treatment program.
  • Minimum two (2) years of experience supervising a clinical staff in a behavioral, mental health and/or substance abuse facility, preferably working with long term clients, public and criminal justice clients.
  • Thorough knowledge of program management principles, clinical systems and operations, quality assurance, and regulatory/accreditation agency requirements.

Upon selection for hire, prospective employees will be required to successfully pass the Florida Department of Children and Families (DCF) Level II background check and the Department of Corrections (DOC) background check.

Phoenix House is an Equal Opportunity Employer.

Job Type: Full-time.