Client Program Manager Jobs in New London, WI (NOW HIRING)

***Inner Haven Wellness is continually growing, and we’re always excited to meet mission-driven people who share our values. Although positions open at different times throughout the year, we encourage you to apply if you believe this is the right place for you. Join our talent network, and we’ll be in touch as opportunities become available. We are open to employing per diem, full-time, part-time, and contract employees at all of our locations.****
Company Description:

Inner Haven Wellness is an eating disorder treatment provider serving adolescents (ages 12-17) and adults with locations in Neenah and Madison, Wisconsin. Inner Haven Wellness delivers both Intensive Outpatient and Partial Hospitalization Programming. Drawing from Dialectical Behavioral Therapy (DBT) and Acceptance and Commitment Therapy (ACT), Inner Haven’s local multidisciplinary treatment teams place significant emphasis on skill development and practice to empower individuals on their recovery journey. The program's flexibility allows clients to pursue healing in a way that meets their unique circumstances and needs.

Inner Haven Wellness is JCAHO accredited and is in-network with most major insurance providers as well as local Wisconsin insurance providers.

We believe that everyone has an inner haven inside. A place we can go to access the tools for wellness. Sometimes we just need help finding it. Our passionate treatment teams help adolescents and adults suffering with eating disorders navigate their recovery journey. We would love for you to join us!

You can learn more about our mission, culture, and approach to treatment by visiting our website at www.innerhavenwellness.com

Position Description:

The program therapist will be responsible for the treatment, counseling, group therapy, and case management for a caseload of program clients. The primary therapist will perform assessments, develop treatment plans, and deliver counseling services in the way of individual, group, and family therapy sessions. The primary therapist will be responsible for keeping timely and thorough documentation for client records in accordance with state regulations.

Duties:

• Conducting biopsychosocial assessments and developing individualized care plans based on collected data
• Conducting individual, family, and group treatment at the direction of the Executive Clinical Director
• Performs case management tasks including but not limited to aftercare planning, updating referral sources, reporting on client progress to the care team, and update care plans as necessary.
• Maintains clinically accurate, timely, and complete charting in electronic medical record for each assigned client
• Attends scheduled clinical staff meeting, clinical supervision, and other meetings for information exchange, case reviews, and client treatment.
• Other duties as assigned by the Program Director or Executive Clinical Director within the general scope of this position.

Qualifications and Experience:

An equivalent combination of education, training and experience will be considered.

• Master's Degree or Doctorate in Counseling, Psychology or Social Work
• Independently Licensed/In-Training Licensed as a clinical provider in the State of Wisconsin
• 1 or more years industry specific experience in Outpatient (OP), Intensive Outpatient (IOP), Partial Treatment (PHP), or Residential (RTC) programs for mental health treatment.
• Knowledge of behavioral health treatment for mood, anxiety, and eating disorders
• Demonstrate ability to clinical conceptualize a client’s needs as it pertains to behavioral care
• Experience in the use of electronic health records
• Highly skilled in communicating ideas and instructions, verbally and in writing, clearly and concisely

Knowledge, Skills, and Abilities:

Which may be representative, but not all inclusive, of those commonly associated with this position. To perform the job successfully, an individual should demonstrate the following:

• Knowledge of eating, mood, and anxiety disorders
• Knowledge of group behavior and dynamics
• Must be detail oriented
• Able to work under pressure and meet deadlines as well as be flexible and dependable
• Strong interpersonal, organizational, and analytical skills
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Principles and processes for providing client services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
• Exceptional customer/client service with the ability to resolve service issues
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Ability to handle multiple priorities with a sense of urgency
• Excellent interpersonal communication (verbal and written) and presentation skills
• Apply general rules to specific problems to produce answers that make sense
• Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution.
• Generate various ides about a given topic

Computer Skills/Equipment Used to Perform the Job:

Which may be representative but not all inclusive of those commonly associated with this position

• Desktop computers, fax machines, scanners, copiers
• MS Office (Word, Excel, Outlook)
• Multi-line telephone systems
• Electronic Medical Records (EMR) and Customer Relationship Management (CRM) software

Compensation and Benefits:

Annual salary $60,000 - $80,000

Health Insurance

Dental Vision

PTO

401k

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