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Client Program Manager Jobs in Lansdale, PA (NOW HIRING)

AI Program Manager

Philadelphia, PA · On-site +1

$90K - $130K/yr

The Role As an AI Program Manager, you'll work directly with our executive team to lead client ... Owning client retention and renewal, keeping clients engaged, demonstrating ongoing value, and ...

AI Program Manager

Philadelphia, PA · On-site +1

$90K - $130K/yr

The Role As an AI Program Manager, you'll work directly with our executive team to lead client ... Owning client retention and renewal, keeping clients engaged, demonstrating ongoing value, and ...

Senior Program Manager

Audubon, PA · On-site

$170K - $250K/yr

Identify and pursue new client opportunities within the program. * Build and maintain strong ... Program Management & Delivery * Oversee execution of active projects and ensure deliverables meet ...

Identify and pursue new client opportunities within the program. * Build and maintain strong ... Program Management & Delivery * Oversee execution of active projects and ensure deliverables meet ...

Senior Program Manager

Audubon, PA · On-site

$170K - $250K/yr

Identify and pursue new client opportunities within the program. * Build and maintain strong ... Program Management & Delivery * Oversee execution of active projects and ensure deliverables meet ...

Senior Program Manager

Philadelphia, PA · On-site

$170K - $250K/yr

Identify and pursue new client opportunities within the program. * Build and maintain strong ... Program Management & Delivery * Oversee execution of active projects and ensure deliverables meet ...

The Program Manager plays a critical role in the day-to-day management and oversight of specific ... Client Care and Safety: * Oversee participant intake and assessment processes to ensure a ...

The Program Manager plays a critical role in the day-to-day management and oversight of specific ... Client Care and Safety: * Oversee participant intake and assessment processes to ensure a ...

Senior Program Manager

Malvern, PA · On-site

$113K - $114K/yr

Required Qualifications * 5+ years of program or project management experience in a consulting, enterprise, or client-embedded delivery environment. * Demonstrated experience managing workstream ...

Senior Program Manager

King Of Prussia, PA · On-site

$113K - $113K/yr

COMPENSATION - Competitive wages and bonus programs, including professional licensure bonuses ... You will also be manage third party vendors for a client. Additionally, you will be responsible for ...

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Client Program Manager information

See Lansdale, PA salary details

$8

$52

$82

How much do client program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client program manager in Lansdale, PA is $52.35, according to ZipRecruiter salary data. Most workers in this role earn between $34.90 and $67.26 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, and certifications like PMP can influence salary levels.

What are popular job titles related to Client Program Manager jobs in Lansdale, PA?

For Client Program Manager jobs in Lansdale, PA, the most frequently searched job titles are:

What job categories do people searching Client Program Manager jobs in Lansdale, PA look for?

The top searched job categories for Client Program Manager jobs in Lansdale, PA are:

What cities near Lansdale, PA are hiring for Client Program Manager jobs?

Cities near Lansdale, PA with the most Client Program Manager job openings:

Infographic showing various Client Program Manager job openings in Lansdale, PA as of June 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,894 per year, or $52.4 per hour.

$65K - $67K/yr

Full-time

Posted 9 days ago


Job description

Position Summary
The Care Management Program Manager position reports to the Director of the IFS Department and assists the Director in developing the goals, resources, and initiatives of the department, ensuring the quality and consistency of our services, the measurement of our impact, and cultivating the well-being and development of our team. The Program Manager oversees the CM program by supervising a team of care managers and facilitating professional development, providing relevant expertise to various populations and age groups, growth of department, and managing all related aspects.
The Program Manager also provides direct service by maintaining a small caseload of care management clients, working in an integrated team approach providing care management services and supportive clinical counseling to Individual and Family Services (IFS) clients. The Care Management Program Manager identifies needs of clients and provides care management services (resource navigation, benefit application/enrollment, and financial stability improvement). Services are provided at all JFCS locations and will serve the Greater Philadelphia Area, including remote work. The Program Manager will provide services in client homes, office locations, and remote settings; travel throughout the Greater Philadelphia area is required.
Duties and Responsibilities
Care Management
  • Coordinate and provide supportive counseling and care management services for IFS clients through direct services in the client's home, via telehealth, and in the office. Home visits are made to prevent access related issues for the client and made at their request.
  • Conduct comprehensive assessments of clients' needs and assesses their goals to develop mutually agreed upon treatment/care plans.
  • Work with clients to enable access to resources appropriate to their individual needs (e.g., budgeting, financial issues, and accessing public entitlements).
  • Collaborate with community resources (career services, housing) and assists clients in daily life skills to help them function at as high a level as possible.
  • Maintain knowledge of a broad variety of community resources and refer clients when appropriate to support their treatment goals.
  • Provide advocacy with landlords, community enforcement agencies, family and natural supports, and others as needed.
  • Prepare and document accurate and timely records including progress notes, assessment tools, and billing information in compliance with department documentation guidelines and expectations and external regulatory policies.
  • Participate in team conferences, staff trainings, and other meetings related to care management issues.

Leadership and Administrative Responsibilities
  • Provide an open and engaging environment where employees can communicate freely and work together to improve service to our clients.
  • Serve as a resource to the IFS team.
  • Lead the team by providing open communication, ongoing coaching and feedback and ensuring performance objectives are met. Recognizes good performance and addresses areas for improvement with individual team members.
  • Lead the team by means of regularly scheduled individual supervisions and case reviews with respect to assessment skills, use of resources and documentation.
  • Lead and monitor the team's work functions, productivity, time management, caseload management and crisis management.
  • Ensure team members document accurate and timely records including progress notes, assessment tools, and billing information in compliance with department documentation guidelines and expectations and external regulatory policies.
  • Facilitate team meetings/group supervision to enable opportunities for the team to share issues and discuss programs and to ensure that team has adequate communication of agency news and policies.
  • Provide stretch opportunities so that employees learn and grow in scope, responsibility, and expertise.
  • Ensure new employee selection is handled according to level of expertise required, capability and team "fit."
  • Ensure new employees are oriented and trained to perform their professional function consistent with program policies and agency's standard of performance.
  • Create meaningful team evaluations so that associates can understand their strengths and where they need improvement.
  • Meet regularly with the Director to plan and coordinate activities and assess staff performance.
  • Inform the Director of any developing service needs, team issues, or administrative concerns and provide possible resolution options/recommendations and plans.
  • Attend appropriate administrative, leadership team and Board Advisory committee meetings both within and outside of JFCS, as assigned.
  • Recommend initiatives to enhance the overall activities consistent with the agency strategic plan.
  • Participate actively in strategic discussions when appropriate, considering Department scope of service as well as program planning, marketing, implementation, and development issues.
  • Work with Director to develop new community collaborations and partnerships, help to maintain existing community relationships, both formal and informal, and represents IFS and Agency with community organizations and professional groups.
  • Monitor program specific expenses.
  • Ensure accurate timekeeping is kept and submitted on a timely basis.
  • Perform other duties as assigned by immediate leader and other management as requested.

Competencies
  • Motivated individual to engage clients and help tackle financial challenges and achieve goals.
  • Ability to multi-task, problem solve and think outside the box.
  • Knowledge of emerging and innovative techniques
  • Ability to work effectively and compassionately with individuals of various ethnic and religious groups and to understand the meaning of cultural competency
  • Able communicator, who can rapidly assess his/her audience and adjust message to best suit each listener; sound listening skills; ability to inspire and mobilize his/her team to move in a unified direction.
  • Independent worker - can follow up and follow through.
  • Demonstrate a professional demeanor no matter what the situation; must be able to meet and interact professionally, patiently and courteously with a diverse population of clients and families.
  • Must be able to exercise independent judgment in an area for which procedures cannot be standardized.
  • Must be able to maintain confidentiality.
  • Ability to multi-task priorities essential to program
  • Solve problems creatively and resourcefully
  • Capacity for working with team at all levels as well as with board and lay community.
  • Flexibility and the ability to adapt to changes in schedule and assignments.
  • Demonstrates initiative in contributing to the development of the department's programs and services as well as his/her own professional development.
  • Must be in good standing, maintain any pertinent license(s), and follow guidelines as required by the PA State Board of Social Workers, Marriage and Family Counselors, and Professional Counselors.
  • Demonstrate knowledge, understanding, and implementation of practices based on the NASW code of ethics.
  • Participate in annual Trauma Informed Care training(s).

Requirements
  • Master's degree from an accredited graduate school (MSW preferred)
  • 2-4 years professional experience in a related field (social services, counseling, case management) and 2 years supervisory experience (may be concurrent).
  • Extensive background, knowledge and skill in counseling and/or care management.
  • Proficient use of technology (smart phone/tablet/laptop) and experience using MS Office applications is required.

Additional Requirements
  • This position may be required to spend some time in all our current and future Greater Philadelphia Area offices each week, virtual work will also be required. Travel is a must.
  • Some evening or weekend hours may be required based on program need.
  • Employee must have access to a car.
  • Employee must have a safe driving record on file with the Department of Motor Vehicles in the state in which the employee is licensed to drive. Must have a valid driver's license and proof of automobile liability insurance.
  • Employee must pass all necessary criminal and/or background checks.
  • Employee must meet JFCS vaccination requirements

JFCS is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, and qualifications associated with the position.