Client Program Manager Jobs in Des Moines, IA (NOW HIRING)

Community and Family Resources is currently seeking a Counselor provider substance abuse and gambling treatment services to the patients on our Adult Women's Residential Unit. 

Essential Duties and Responsibilities:

• Intake/assessment:
  • Assists clients in completion of necessary assessment forms/documents.
  • Conducts individual assessment sessions for completion of psychosocial histories of clients.
  • Participates with Program Supervisor in development of recommendations for clients.
  • Prepares and distributes assessment results, reports, etc. as required and requested.
  • Assists in other assessment processes as required and requested.
• Support services:
  • Assists individuals and families in the intervention process through educational and planning sessions and, when feasible, participates in the interventions.
  • Maintains appropriate client and pre-client case records.
  • Provides clients and families with referral resources for the services not provided by the agency or when agency services are inappropriate.
  • Provides training for agency staff in areas of own expertise.
• Treatment services:
  • Provides client orientation to treatment services.
  • Assists in the development, coordination, and evaluation of treatment program.
  • Conducts individual and family sessions consistent with treatment plans.
  • Develops and coordinates individual treatment plans with client, Program Director, and referral sources.
  • Facilitates groups as required and provides follow-up services.
  • May be asked to act as Program Supervisor’s designee in interviewing each client before admission in order to preview all intake data with client.
• Community education and prevention:
  • Participates in coordination of community awareness programs concerning substance use and problem gambling.
  • Provides community education about substance use and problem gambling when consistent with program philosophy and personal expertise.

Schedule:

• Type: Full-time
• Tuesday-Saturday- Counselor- 9a-5p w/1- late night (11a-7p) 

Education and Experience Qualifications:

• Bachelor’s or master’s degree from an accredited educational institution, preferably in the social or behavioral sciences is required. Three years of experience as a full-time substance use and/or gambling treatment counselor can be considered in lieu of a Bachelor's or Master's degree. 
• CADC or IADC in Iowa or state that has reciprocity or be seeking a certification. Upon hire, is a requirement of the position that the employee will seek certification as a Certified Alcohol & Drug Counselor (CADC) and subsequently as an International Alcohol & Drug Counselor (IADC), as soon as the person can meet the qualifications per the Iowa Board of Certification standards. 

Required Knowledge and Abilities:

• Knowledge of the theories, principles, and techniques of substance use and problem gambling treatment.
• Knowledge of the psychosocial aspects of substance use and problem gambling.
• Knowledge of the principles or recording and report writing.
• Knowledge of 42CFR and how it applies to Community & Family Resources.
• Knowledge of HIPAA rules and regulations.
• Knowledge of CARF and IDPH licensure standards.
• Knowledge of public/private welfare, health care, and substance use/gambling treatment agencies available in the area served by the agency.
• Ability to communicate effectively, regularly, and fluently in English; bilingual (English/Spanish) abilities are preferred but not required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of clients or agency employees.
• Ability to apply previous experience and training to the provision of problem gambling and substance use treatment services.
• Ability to establish good working relationship with clients and staff,
• Ability to secure appropriate information by direct and collateral interviews,
• Ability to analyze problems presented, to bring agency/community resources to bear within policies and regulations, and to develop and implement effective courses of action.
• Skill in client evaluation, therapeutic planning, and integrating best practices into the therapeutic milieu.
• Ability to manage multiple tasks at the same time.
• Ability to diffuse and manage stressful events personally and professionally.
• Develop, implement, and evaluate Quality Assurance practices within the department.
• Ability to use a computer including internet software, spreadsheet software, word-processing software, and electronic health record.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• IPERS retirement benefit
• Optional 401K
• Employee Assistance Program
• Generous PTO (20 days accrued in your first year)
• 9 paid holidays
• Paid trainings and CEU opportunities
• Public Student Loan Forgiveness employer
• Tuition reimbursement
• Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process:

Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check,  ( Observed) drug screen, and TB test prior to starting employment.

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.