Client Operations Intern Jobs in Columbus, OH (NOW HIRING)

Your story. Our mission. A perfect match.

You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Ohioans each year.

Job Summary

The Therapist works under the supervision of the Clinical Supervisor/Manager and is responsible for providing diagnostic assessments, treatment planning, therapy, counseling, and support services for a diverse caseload including adults, adolescents, and families. Services may be provided via telehealth, outpatient offices, and/or community-based settings. The Licensed Therapist will be working with adults with our Mobile Crisis Team.

Essential Functions:

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Respond to behavioral health emergencies in a culturally responsive manner to support clients in a framework and manner that acknowledges their unique and intersecting personal and cultural identities.
• Provide consultation to internal and external providers regarding access to mobile response services, risk mitigation, triage of care, and other clinical/operational topics
• Assist with crisis de-escalation, behavioral health assessment, and decision-making related to appropriate levels of care.
• Identify appropriate interventions for clients in crisis, working effectively to access appropriate resources, and engaging community partners to develop an effective plan for supporting clients.
• Provide stabilization of immediate crises, short-term treatment including crisis intervention, individual and family therapy, service coordination, and referrals to ongoing services.
• Serve as a liaison to coordinate, make referrals, or arrange for appropriate community resources when needed, acts as an advocate for the client as needed.
• Conduct regular follow-up and stabilization support in compliance with Adult Mobile Crisis guidelines.
• Comply with workflows and data collection requirements for Adult Mobile Crisis.
• Participate in regular supervision, regional team meetings, and training sessions.
• Adhere to all relevant ethical, legal, and professional standards.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership; promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Education & Experience:

• Master's Degree in Social Work, Counseling, Psychology, or related behavioral health field
• LSW, LPC, LMFT or equivalent.
• 1-2 years working with adults in behavioral health or crisis setting with specific experience experience in diagnosis of psychopathology, treatment of severe behavior disorders, treatment of abuse and neglect related disorders, treatment of children at risk for hospitalization and out of home place preferred.
• *Funding sources may require OhioGuidestone to hire an advanced degree.

Qualifications:

• Mission driven; strong desire to make an impact
• Strong clinical assessment and crisis intervention skills
• Knowledge of trauma-informed care, child development, and family systems
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
• Ability to customarily and regularly exercise discretion and good professional judgment
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
• Ability to maintain composure and professionalism in crisis environments.
• Possess a valid Ohio Driver's License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

Benefits include:

• Stable non-profit organization with 160+ year track record!
• Clear career ladder for development path in various roles
• Opportunity to earn monthly $$$ bonus (select clinical/therapist and BHS roles only)
• Competitive medical benefits including a low-premium medical plan option for employee or employee + children!
• Free CEU trainings
• Ten paid holidays; some are exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Monthly bonus program
• Recognition and rewards

At OhioGuidestone, we demonstrate positive leadership, promote a team-based work environment and a culture of belonging.

We also care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.