Client Operations Intern Jobs in Louisiana (NOW HIRING)

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.

The MBCx Energy Analyst is responsible for monitoring based commissioning of building systems using fault detection and diagnostics (FDD) software. This role identifies operational faults in HVAC and building automation systems, diagnoses root causes using trend and historian data, and serves as a primary point of contact for assigned clients, communicating findings and corrective actions on an ongoing basis. The Analyst builds and maintains strong working relationships with facility and engineering staff at healthcare and education clients, ensuring issues are understood, prioritized, and resolved through continuous monitoring and data driven diagnostics.

• Monitor client buildings and systems through ENFRA Connect and other FDD tools on a recurring basis.
• Review flagged faults and rules output to identify operational issues affecting energy consumption, equipment performance, and comfort.
• Analyze trend data, historian data, and point level detail to diagnose root causes of mechanical, control, and sequence related faults.
• Investigate HVAC system performance including chillers, air handling units, VAV systems, and central plant equipment.
• Serve as the primary contact for assigned clients, building trust through consistent, clear, and timely communication.
• Conduct regular client meetings or calls to review open issues, explain root causes in accessible terms, and align on corrective priorities.
• Develop clear, actionable recommendations for correcting identified faults and present them to clients along with expected energy and reliability impact.
• Track fault resolution status and proactively follow up with clients and field technicians to confirm corrective action is completed.
• Manage client expectations around issue timelines, escalating unresolved or high impact faults internally and with the client as needed.
• Prepare and deliver periodic findings reports and dashboards summarizing discovered issues, savings opportunities, and resolution status for client stakeholders.
• Support rule customization and refinement within the FDD platform to improve fault detection accuracy for specific building types and equipment.
• Quantify and document energy and cost savings resulting from fault correction, and communicate results back to the client to reinforce program value.
• Collaborate with MBCx engineers and team leadership on complex diagnostic cases and client escalations.
• Maintain organized documentation of building systems, sequences of operation, and equipment inventories for assigned client portfolio.
• Support onboarding of new buildings or systems into the MBCx monitoring platform, including introducing the process and expectations to new client contacts.
• Uphold the company's owner advocacy philosophy, mission, and core values.
• Perform assigned duties with minimal supervision while working in a team problem solving environment.

• Bachelor's Degree in Engineering, Math, Physics, or related field.
• Advanced Microsoft Excel skills and proficiency in other Microsoft applications.
• Analytical and problem-solving skills.
• Strong attention to detail.
• Effective verbal and written communication skills.
• Detail oriented and willing to tackle various ongoing projects in a fast paced environment.
• Well versed in the industry and the Company's competitors.
• Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

• Engineering Intern (EI) licensure.
• CEM, CMVP, CEP, CEA, EEP, or BEP certifications through the Association of Energy Engineers or equivalent.
• Experience with energy efficiency programs.
• Experience in analyzing utility data.
• Basic knowledge of commercial HVAC systems.
• Experience with data analytics tools such as Microsoft Power BI, Python, Tableau, Jupyter Notebook, or R.

• 5-10% of time will be spent traveling to job site(s)/office location.

• Climbing stairs.
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Repeating motions that may include the wrists, hands and/or fingers

• Quiet environment

• Light work that includes adjusting and/or moving objects up to 20 pounds

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.