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Client Operations Associate Jobs in Wilmington, DE

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Positional Overview The Imagine Group is recruiting for a Banking Services Operations Associate on behalf of our client, a leading financial organization in Wilmington, DE . In this role, you will ...

We're seeking a future team member for the role of Associate, Account Management 1 to join our ... within client/sponsor guidelines Conduct quality control checks of new accounts and account ...

This is an incredible opportunity to become the backbone of administrative, operational, and ... Client Description Aquent Studios is a global creative studio that delivers scale, speed and ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Client facing retail or service industry experience Pay Range: $16.00 - $23.10 Kohl's offers a ... associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE ...

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Client Operations Associate information

See Wilmington, DE salary details

$10

$25

$51

How much do client operations associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client operations associate in Wilmington, DE is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.38 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Wilmington, DE?

The most popular types of Client Operations jobs in Wilmington, DE are:

Infographic showing various Client Operations Associate job openings in Wilmington, DE as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,957 per year, or $25.5 per hour.

Banking Services Operations Associate III

Computer Task Group, Inc

Wilmington, DE

Full-time

Posted 23 days ago


Job description

Overview

Are you ready to join a growing team?

CTG is seeking a Banking Services Operations Associate III for our client. This role provides operational support within a banking services environment, performing exception processing, research, document review, and issue resolution while ensuring compliance with applicable banking regulations and procedures.

Location: Wilmington, DE
Duration: 3 months

Key Responsibilities:

  • Perform exception processing, research, and resolution of complex operational issues.
  • Review and interpret legal and banking documents to support accurate processing.
  • Partner with internal teams, management, and vendors to resolve procedural questions.
  • Support multiple banking systems, products, and business processes.
  • Maintain compliance with applicable laws, regulations, and internal policies.
  • Perform detailed clerical and operational tasks while maintaining accuracy and efficiency.

Required Qualifications:

  • High School diploma or GED required.
  • Minimum of two years of relevant banking, financial services, or office operations experience.
  • Strong attention to detail with excellent accuracy and organizational skills.
  • Ability to analyze information, resolve issues, and manage multiple priorities.
  • Effective written and verbal communication skills.

Preferred Qualifications:

  • Associate degree preferred.
  • Three to five years of office or banking operations experience.
  • Experience working with banking documentation, exception processing, or operational procedures.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!


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About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

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