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Client Operations Associate Jobs in Richmond, VA

Davenport

Client Service Associate (Unregistered)

Richmond, VA · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

CLIENT SERVICE ASSOCIATE (UNREGISTERED) Location: Richmond, VA Hiring Range: $52,000 - $72,000 ... Responding on a timely basis to operational notices * Assisting with all forms of account paperwork

Help At Home

Intake Client Associate

Richmond, VA · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're seeking a Intake Client Associate who is passionate about making a difference and driving ... Ensure efficient communication channels and procedures that streamline operations and enhance ...

ALO

Visual Lead - Short Pump Town Center

Richmond, VA

  • Medical

  • Dental

  • Vision

  • Retirement

Use company performance tools to evaluate each operations associate and provide constant feedback ... a client-centric, sales environment * Proven leadership capabilities demonstrating excellent ...

Adecco

Operations Specialist

Richmond, VA

$15.49/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is assisting a local client recruiting for an Operations/Asset Disposition Specialist ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Adecco

Operations Specialist

Richmond, VA

$15.49/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is assisting a local client recruiting for an Operations/Asset Disposition Specialist ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Truist

Client Resolution Team Manager

Richmond, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operational accuracy. Ensure risk is minimized for regulatory and reputational risk by ensuring the ... Ensure that accurate information and documentation is collected from users (e.g. branch associates ...

Public Consulting Group

Client Service Associate 2

Richmond, VA · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... operations improvement firm that partners with health, education, and human services agencies to ... Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients ...

Adecco

Mortgage Operations Specialist

Richmond, VA

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage a client-facing email inbox and respond to correspondent client inquiries in a timely and ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

New

ALO

Visual Lead - Short Pump Town Center

Richmond, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Use company performance tools to evaluate each operations associate and provide constant feedback ... a client-centric, sales environment * Proven leadership capabilities demonstrating excellent ...

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Showing results 41-60

All JobsClient Operations Associate JobsClient Operations Associate Jobs in Richmond, VA

Client Operations Associate information

See Richmond, VA salary details

$11

$25

$52

How much do client operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client operations associate in Richmond, VA is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.95 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What are the most commonly searched types of Client Operations jobs in Richmond, VA?

The most popular types of Client Operations jobs in Richmond, VA are:

What cities near Richmond, VA are hiring for Client Operations Associate jobs?

Cities near Richmond, VA with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Richmond, VA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $54,022 per year, or $26 per hour.

Client Service Associate (Unregistered)

Davenport

Richmond, VA • On-site

$14.25 - $19.75/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

Job description

CLIENT SERVICE ASSOCIATE (UNREGISTERED)
Location: Richmond, VA
Hiring Range: $52,000 - $72,000
OVERVIEW:
Davenport is seeking a hard-working, detail oriented, and business-minded professional to join its Richmond team. This full-time, non-exempt position will support a Financial Advisor in the office and serve as a back-up to other Client Service Associates as necessary. As a Client Service Associate, your primary responsibility is to serve the needs of Financial Advisors with regards to servicing customers and fostering a positive relationship between clients and the firm.
An ideal candidate will have a banking or financial services background, with excellent customer service and communication skills. At Davenport, we are proud of our commitment to service, with both internal and external clients.
RESPONSIBILITIES:
Responsibilities of this position include, but are not limited to:
  • Answering phones, filing, and preparing correspondence
  • Submitting client requests for checks, wires, transfers, and security registrations
  • Helping clients to understand their monthly statements and annual tax notices
  • Acquiring cost basis
  • Responding on a timely basis to operational notices
  • Assisting with all forms of account paperwork
  • Maintaining records and files as required by the Compliance department
  • Processing mailings and arranging seminars
  • Working with internal service departments including Operations, Financial Services, and Research, among others
  • Cooperating with co-workers to cover various needs as they arise in the sales area
QUALIFICATIONS:
  • College Degree preferred
  • Experience in financial services or banking strongly preferred
  • FINRA Licensing: Must obtain the SIE, Series 7, and Series 63 (or FINRA-recognized equivalent) within 2 years
  • Extremely well-organized, detail oriented and accurate; must be able to multi-task and meet deadlines
  • Highly motivated with excellent communication and customer service skills
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Ability to learn and master computer programs that house customer data
  • Basic bookkeeping skills and record keeping ability
  • Ability to understand and adhere to industry rules and regulations
  • Professional demeanor

SALARY & BENEFITS:
We offer a competitive salary and excellent benefit program, including safe harbor 401(k) contribution, profit sharing plan, disability and life insurance, high deductible health plan with an HSA, Paid Time Off and elective dental benefits. We offer wellness programs and support a friendly and collegial culture, with company sponsored volunteer opportunities during business hours.
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
DAVENPORT IS AN EQUAL OPPORTUNITY EMPLOYER
Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

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