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Client Operations Associate Jobs in Cincinnati, OH

IGL4US

Client Service Associate

Cincinnati, OH · On-site

IGL 4 US is seeking a Client Service Associate to join our Cincinnati team. In this role, you will ... Support daily client service and administrative operations * Contribute to maintaining a positive ...

New

Fidelity Investments

Client Service Manager

Covington, KY · On-site

$66K - $125K/yr

... client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational ...

Fidelity Investments

Client Service Manager

Covington, KY · On-site

$66K - $125K/yr

... client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational ...

Dean Dorton

IT Support Associate

Cincinnati, OH · On-site

$16.25 - $21/hr

... client's operational goals. From day-to-day support to long-term planning, we help businesses ... About the Role The IT Support Associate serves as the first point of contact for client technology ...

DSV A/S

Supervisor, Operations

Independence, KY · On-site

Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES ... Meets all client specified KPI's and complies with Quality system requirements. * Manages the ...

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Client Operations Associate information

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How much do client operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client operations associate in Cincinnati, OH is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $29.04 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Cincinnati, OH?

The most popular types of Client Operations jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Client Operations Associate jobs?

Cities near Cincinnati, OH with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Cincinnati, OH as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,376 per year, or $25.2 per hour.

Client Service Associate

Limitless East Marketing

Cincinnati, OH

$39K - $43K/yr

Full-time

Posted 3 days ago

New

Job description

Company Description

At IGL4US (Innovation Growth Line for Us), we are dedicated to transforming the way businesses innovate, grow, and connect with technology.
We specialize in creating intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.

Our approach blends innovation, strategy, and technology to deliver systems that drive measurable impact. Whether through job platform integrations, automation tools, or AI-driven systems, we help companies bridge the gap between ideas and execution.

We believe innovation should be meaningful - built for us, for collaboration, and for the future of work.

Job Description

IGL 4 US is seeking a Client Service Associate to join our Cincinnati team.

In this role, you will support clients throughout their experience with the company, answer questions, provide information, assist with service-related requests, and help ensure every interaction is handled professionally and efficiently.

This position is ideal for someone who is organized, approachable, solution-oriented, and interested in building valuable communication and client service skills.

Responsibilities

  • Assist clients with questions, requests, and general service needs
  • Provide accurate and professional information regarding company services
  • Maintain clear and friendly communication with clients
  • Help resolve concerns and identify appropriate solutions
  • Maintain organized client information and service records
  • Coordinate with team members to ensure client needs are addressed efficiently
  • Follow up with clients when necessary
  • Support daily client service and administrative operations
  • Contribute to maintaining a positive and professional client experience
  • Develop strong knowledge of company services and internal processes
Qualifications
  • Strong verbal and written communication skills
  • Professional and positive attitude
  • Strong interpersonal and customer service skills
  • Ability to remain organized while managing multiple responsibilities
  • Good problem-solving and decision-making abilities
  • Comfortable working independently and as part of a team
  • Attention to detail and ability to follow established procedures
  • Willingness to learn and develop new skills
  • Reliable, adaptable, and motivated to grow professionally
Additional Information
  • Competitive salary of $39,000 - $43,000 per year
  • Full-time employment
  • Professional training and skill development
  • Opportunities for career growth and advancement
  • Supportive and collaborative work environment
  • Opportunity to strengthen communication, client relations, and problem-solving skills
  • Hands-on experience within a growing organization
  • Potential to take on additional responsibilities as you develop within the company

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