Client Operations Associate Jobs in Bolingbrook, IL

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Sg2, a Vizient company, revolutionized the understanding of future health care demand with the introduction of the Impact of Change forecast in 2001. Today, Sg2 is the industry's premier health care strategy advisory firm, helping organizations solve for the challenge of achieving smart growth by leveraging our unique combination of insights, expertise, and analytics. Headquartered in Chicago, IL, with an additional office in Denver and virtual team members across the United States, Sg2 serves health care providers across the spectrum, including integrated delivery networks, academic medical centers, independent community hospitals and life sciences companies. Learn more about Sg2 at www.sg2.com.

Summary:

In this role, you will provide project management and execution of client data acquisition, quality assurance of data, and analytic deliverables for an assigned portfolio of clients. You will develop relationships with the Sg2 client-facing team, product management, and client technical teams. You will execute the implementation of new clients and maintain services for existing clients. This includes helping clients understand data requirements, working with clients to ensure a quality data submission process, setting up production processes, data QA and overall analytic delivery.

Responsibilities:

• Manage data acquisition, quality assurance and analytic delivery for assigned portfolio of clients.
• Coordinate with Service Delivery Lead (Director of Strategic Analytics) to deliver products and services.
• Manage the implementation of new systems projects.
• Communicate data requirements to the client.
• Ensure client information is consistent with Sg2 data specification and quality standards.
• Execute internal operations processes to ensure high-quality analytics are delivered as required.
• Communicate project status to appropriate internal and external constituents.
• Coordinate communication with client IT resources and internal management to ensure appropriate data quality standards and analytical delivery date expectations are met.
• Ensure data operations projects are prioritized based on client needs and consistent with operations turn-around requirements.
• Identify opportunities to enhance data acquisition, processing and delivery process.

Qualifications:

• Relevant degree preferred.
• 2 or more years of relevant experience required.
• Strong analytical and problem-solving skills required.
• Skills with analyzing data using SQL Server, writing SQL Stored Procedures and Queries, and with Extract, Transform, Load (ETL) required.
• Experience with healthcare data (ICD-9/10, CPT, DRG) within a hospital, healthcare payor, or healthcare services organization preferred.
• Experience in project management solution delivery in healthcare, operations management or consulting preferred.
• Strong communication and presentation skills, and the ability to express technical and data issues with client and internal Sg2 teams required.
• Strong organizational skills with the ability to manage several projects and clients simultaneously.
• Knowledge of Microsoft Outlook, Excel, Word and PowerPoint preferred.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.