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Client Operations Associate Jobs in Connecticut (NOW HIRING)

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Investment Operations Associate

Westport, CT · On-site

$69K - $80K/yr

Investment Operations Service Associate Our client is an award-winning wealth management and financial planning practice in Westport, CT (ranked #1 in CT by Forbes in 2024) is hiring for a registered ...

SS&C

Associate Manager, Operations

Stamford, CT · Hybrid

Associate Manager, Operations Locations: Stamford, CT (hybrid), New York City (hybrid) About the ... Prior experience working in a client service environment Join SS&C, where innovation meets global ...

KOHLS

Seasonal Stockroom Operations Associate

Canton, CT · On-site

$18 - $26/hr

Client facing retail or service industry experience Pay Range: $18.00 - $26.00 Kohl's offers a ... associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE ...

KOHLS

Seasonal Stockroom Operations Associate

Groton, CT · On-site

$17 - $24/hr

Client facing retail or service industry experience Pay Range: $17.00 - $24.00 Kohl's offers a ... associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE ...

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Client Operations Associate information

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How much do client operations associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client operations associate in Connecticut is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Connecticut?

The most popular types of Client Operations jobs in Connecticut are:

What cities in Connecticut are hiring for Client Operations Associate jobs?

Cities in Connecticut with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,929 per year, or $25 per hour.

Supervising Operations Associate

C&W Services

Norwalk, CT • On-site

Full-time

Re-posted 24 days ago

Job description

Job Title

Supervising Operations Associate

Job Description Summary

This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. The On-Site Supervising Operating Associate’s primary focus is building relationships with our client while providing important office services support. In this position, you will be responsible for overseeing Mail/Copy/Print services and other office related tasks. To help you thrive, we provide a detailed onsite training program, an excellent support structure and a comprehensive benefits package.

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Supervisory Functions:

  • Supervise Office Associates and Receptionist.

  • Train staff in work procedures and equipment operation.

  • Assist with new employee orientation.

  • Ensure all employee training (new hire, monthly cross training, etc.) is performed and standard.

  • Administer employee discipline.

  • Administer employee reviews and performance improvement.

  • Resolve staff interpersonal conflicts.

  • Maintain records and files.

  • Prepare and write reports.

  • Conduct periodic quality audits.

  • Maintain volume activity metrics.

Copy Center / Mail / Office Services Functions:

  • Execute high volume copy machines and performs binding and finishing work.

  • Ensure convenience copiers are working properly, checking for quality via daily inspections. Clear paper jams and informs technicians of specific problems.

  • Perform all repair service on customer copier equipment.

  • Maintain records for management reports and inventories of supplies needed.

  • Distribute office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.

  • Calculate charges for jobs performed and maintains some billing logs.

  • Respond to and coordinates all service calls required by customer.

  • May perform filing duties in conjunction with specific customer requests.

  • All duties as assigned.

  • Must assist in providing services in all service lines in addition to primary role.

Job Requirements and Qualifications:

  • The ideal candidate will have basic Microsoft Office skills, a High School Diploma, or equivalent education.

  • Three years of experience in Office Services / Mailroom supervisory role.

  • Related Print/Copier/fax/Mail/FedEx/postage machine knowledge

  • Must be able to lift up to 50lbs.

#INDCWS

Additional Skills:

  • Ability to handle multiple tasks

  • Exceptional customer service skills

  • Attention to detail

  • Good interpersonal skills

  • Excellent organizational skills

  • Outstanding punctuality/attendance record


C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”

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