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Client Operations Associate Jobs in Alabama (NOW HIRING)

Help At Home

Intake Client Associate

Montgomery, AL · On-site

$21 - $24/hr

We're seeking a Intake Client Associate who is passionate about making a difference and driving ... Ensure efficient communication channels and procedures that streamline operations and enhance ...

Right at Home

Operations Manager

Montgomery, AL · On-site

Serve as ongoing liaison with clients, client families, employees, and outside contractors; respond ... Maintain current, complete associate work records and personnel files in Wellsky. * Coordinate ...

CBRE

Maintenance Technician

Birmingham, AL · On-site

Come join our global network of professionals supporting client operations across CBRE. Looking for ... Associate's or higher degree from a vocational school or college with a focus in the mechanical or ...

CBRE

Maintenance Technician

Madison, AL · On-site

Come join our global network of professionals supporting client operations across CBRE. Looking for ... Associate's or higher degree from a vocational school or college with a focus in the mechanical or ...

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All JobsClient Operations Associate JobsClient Operations Associate Jobs in Alabama

Client Operations Associate information

See Alabama salary details

$10

$23

$48

How much do client operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client operations associate in Alabama is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.
What are the most commonly searched types of Client Operations jobs in Alabama? The most popular types of Client Operations jobs in Alabama are:
What cities in Alabama are hiring for Client Operations Associate jobs? Cities in Alabama with the most Client Operations Associate job openings:
Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,478 per year, or $23.8 per hour.

Client Services - Associate Business Manager, ADR

Veritext

Birmingham, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Veritext rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

103rd of 485 rated business services

Job description

At Veritext, we focus on the details - so legal teams can focus on the case.
About the role:
Providing our clients with exceptional service is the foundation of our business. The Associate Business Manager (ADR) is responsible for the day-to-day leadership of office operations, staff performance, and dispute resolution matter administration. This role serves as the first formal level of people leadership within the organization and is responsible for ensuring operational excellence, exceptional client service, staff development, and efficient workflow management.
The Associate Business Manager partners closely with the Business Manager and other business leaders to support operational objectives, employee engagement, business performance, and organizational growth. While serving as a people leader, the Associate Business Manager maintains the ability to independently administer dispute resolution matters and provide operational support as business needs require.
**Please note this is for future openings**
What you'll get to do:
People Leadership & Staff Development
  • Directly supervise, coach, and develop assigned associates.
  • Conduct performance evaluations and provide ongoing coaching and feedback.
  • Support employee development through training, mentorship, and career pathing discussions.
  • Assist with recruiting, interviewing, hiring, onboarding, and training activities.
  • Foster a positive, collaborative, and accountable work environment.
  • Support employee engagement, retention, and professional growth initiatives.
  • Address employee concerns and performance issues in partnership with leadership and Human Resources as appropriate.
Operational Leadership
  • Oversee daily office operations and workflow management.
  • Monitor staffing levels, workload distribution, and operational effectiveness.
  • Ensure adherence to organizational policies, procedures, and service standards.
  • Identify opportunities to improve operational processes, workflows, and efficiency.
  • Support implementation of office, regional, and organizational initiatives.
  • Assist leadership in achieving operational and business objectives.
Client, Counsel & Neutral Relationship Management
  • Support exceptional service delivery across all dispute resolution matters.
  • Assist in resolving escalated client, counsel, and neutral concerns.
  • Build and maintain strong professional relationships with clients, counsel, and neutrals.
  • Promote a culture of responsiveness, professionalism, and service excellence.
  • Support client engagement and relationship-building initiatives.
Matter Administration
  • Maintain the ability to independently administer dispute resolution matters.
  • Provide case management support during periods of high volume, staffing transitions, absences, or other business needs.
  • Serve as a resource for associates regarding matter administration, client service, and operational best practices.
  • Assist with resolution of complex operational and matter-related issues.
Facilities Management
  • Oversee maintenance and operational readiness of office facilities.
  • Coordinate facility repairs, maintenance requests, and vendor services.
  • Ensure hearing rooms, conference rooms, and client-facing spaces meet organizational standards.
  • Support office safety, security, and business continuity initiatives.
Practice Development Support
  • Support marketing, practice development, and consultative selling initiatives.
  • Reinforce practice development efforts through coaching and leadership of operational staff.
  • Promote awareness of neutral expertise, organizational capabilities, and ADR services.
  • Support client events, educational programs, sponsorships, and engagement activities as assigned.
Team & Organizational Support
  • Provide operational coverage and leadership support during staffing changes and business transitions.
  • Collaborate with Finance, Marketing, Practice Development, and Systems Administration teams to support business objectives.
  • Participate in office, regional, and organizational initiatives.
  • Support continued ADR integration and alignment efforts across businesses.
The kind of teammate we're looking for:
  • Bachelor's degree or higher preferred.
  • 5-8 years of ADR, legal operations, professional services, case management, or related experience preferred.
  • Previous experience leading projects, mentoring associates, or supervising staff preferred.
  • Demonstrated experience managing client relationships and operational workflows.
  • Experience working in a fast-paced client service environment preferred.
  • Strong leadership and people management skills.
  • Strong knowledge of dispute resolution matter administration and ADR operations.
  • Excellent coaching, mentoring, and employee development capabilities.
  • Strong organizational and operational management skills.
  • Exceptional client service and relationship management abilities.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and competing demands.
  • Strong problem-solving, decision-making, and conflict resolution skills.
  • Ability to drive accountability while fostering a positive team environment.
  • Proficiency with Microsoft Office and organizational systems.
  • Ability to maintain confidentiality and exercise sound judgment.
What's in it for you:
  • Competitive compensation and total rewards package
  • Comprehensive medical, dental and vision insurance
  • Hybrid or remote work structure
  • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 4 personal days, vacation, sick and discretionary time)
  • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
  • Matched 401(k) to help you save for your future
  • Pet insurance to help your pet(s) live a long and happy life
  • Flexible Spending Accounts (healthcare, dependent care, transit & parking)
  • Company-paid life insurance as well as short-term and long-term disability insurance
  • Learning and development opportunities to advance both personally and professionally
  • Veritext Summer Camp - a fun-filled culture building and learning experience
  • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

About Veritext:
Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.
Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.
Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
About this posting:
Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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