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Client Operations Assistant Jobs in Springfield, IL

CareVet

CSR

Lincoln, IL · On-site

$15 - $17.50/hr

Answer client inquiries regarding services, treatments, and general veterinary information ... Coordinate communication between clients and veterinary staff to ensure smooth operations. * Assist ...

New

The Animal Hospital

CSR

Lincoln, IL · On-site

$15 - $17.50/hr

Answer client inquiries regarding services, treatments, and general veterinary information ... Coordinate communication between clients and veterinary staff to ensure smooth operations. * Assist ...

defi AUTO LLC

Senior Client Executive

Springfield, IL · On-site

Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of client's organization ...

PossAbility, LLC

Executive Assistant

Springfield, IL · On-site

As the Executive Assistant, you serve as the operational partner to the Agency Owner, ensuring that ... Proactively organize all necessary client files, briefing notes, and background data required for ...

PossAbility, LLC

Administrative Assistant

Springfield, IL · On-site

$17.75 - $24/hr

... operations running smoothly. This role focuses on essential administrative support, phone ... High level of confidentiality and tact when handling sensitive client details and HIPAA-protected ...

PossAbility, LLC

Administrative Assistant

Springfield, IL · On-site

$16.50 - $19/hr

... operations running smoothly. This role focuses on essential administrative support, phone ... High level of confidentiality and tact when handling sensitive client details and HIPAA-protected ...

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Client Operations Assistant information

See Springfield, IL salary details

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How much do client operations assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for client operations assistant in Springfield, IL is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What cities near Springfield, IL are hiring for Client Operations Assistant jobs?

Cities near Springfield, IL with the most Client Operations Assistant job openings:

Client Operations Assistant jobs near you

Account Operations Specialist

Mercer Advisors

Springfield, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Mercer Advisors rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary:

The primary focus of an Operations Assistant I is to provide administrative and operational support to the brokerage operations team in servicing client accounts and fulfilling operational requests. This role is responsible for executing routine tasks with accuracy and timeliness while learning brokerage processes, systems, and compliance requirements.
As an Operations Assistant, you will contribute to the efficiency and effectiveness of MA Brokerage Solutions by supporting day-to-day operations and ensuring a high level of service for internal partners and clients. You will work in a collaborative, team-oriented environment and develop foundational skills necessary for progression within brokerage operations.

Responsibilities: 

  • Provide day-to-day operational and administrative support
  • Process routine transactions such as account updates and maintenance
  • Completes paperwork for client onboarding
  • Maintain data integrity across systems (Junxure, Laserfiche, Aspen)
  • Assist with onboarding and account setup
  • Support account transfers and lifecycle events
  • Respond to internal requests and escalate complex issues
  • Partner with team members to complete requests
  • Follow established workflows and procedures
  • Field inbound client calls
  • Provide front desk coverage
  • Assist with general administrative tasks
  • Participating in training and development
  • Other duties as needed

Requirements:

Education:

  • High School diploma with a bachelor's degree preferred

Experience:

  • 1-2 years office experience desired
  • Financial services industry preferred
  • Prior experience working in an office environment with a customer service focus helpful

Job Skills:

  • Ability to prioritize in a fast-paced environment while maintaining client focus and demonstrating attention to detail
  • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors
  • Excellent verbal and written communications skills a must
  • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Junxure) a plus.
  • Strong desire for continuous self-learning and professional growth

Competencies:

INTERPERSONAL EFFECTIVENESS

Teamwork & Collaboration

Actively practices teamwork and collaboration within and beyond the assigned team

Work Environment

Contributes to a positive work environment; builds appropriate rapport with other team members

Balancing Priorities

Balances competing priorities and manages time pressures with composure

Trustworthiness

Instills trust across the Firm as someone who can be counted on for honesty, integrity and reliability

Professional Presence

Demonstrates commitment to professional behaviors - punctuality, attendance, appropriate office conduct, responsiveness, and follow-through

Communications

Presents oral and written communications in a concise and well-organized form

LEADERSHIP

Vision & Values

Understands and consistently demonstrates full commitment to HYA & Mercer Advisors Guiding Principles

Talent Development

Proactively takes on new work.  Actively seek feedback from team members and Wealth Management leaders.  Assists with training and mentors' new employees as needed.

Innovative & Change Management

Seeking to learn and apply new approaches and processes.  May begin to identify/suggest process improvements.

Firm-building

Represents the Firm in a professional manner

Driving Results

Understands and supports meeting KPI goals

Work Schedule:  Monday through Friday, 8:00AM - 5:00PM.

Working Conditions:  Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation, no heavy lifting over 10 lbs.

What Mercer Advisors employees say

Hours and flexibility

Workplace

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