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Client Onboarding Associate Jobs in Wheaton, IL (NOW HIRING)

Naviga

Contract to Perm Collections Specialist

Chicago, IL · On-site +1

$19 - $25.75/hr

Client Onboarding Support: Assist in gathering financial documents and setting up new client ... You hold at least a High School diploma or GED, though an Associate's Degree is preferred.

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... Lead/support onboarding: platform access, training, launch coordination, and verification of ...

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... Lead/support onboarding: platform access, training, launch coordination, and verification of ...

CPS

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate We are seeking a motivated and detail-oriented Client Service Associate to ... Facilitate the onboarding process for new clients, ensuring a smooth transition and adherence to ...

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... Lead/support onboarding: platform access, training, launch coordination, and verification of ...

Cboe Global Markets

Trade Desk Specialist

Chicago, IL · On-site

Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe ... support client onboarding, certification testing, and production readiness validation. • ...

NFP

Client Service Associate II

Chicago, IL · On-site

$15 - $20.50/hr

Own and lead the end-to-end onboarding process for new clients, ensuring accuracy, efficiency, and ... Client Service Associates, sharing expertise and best practices to accelerate team readiness and ...

Aon

Client Service Associate II

Chicago, IL · On-site

$15 - $20.50/hr

The Client Service Associate II acts as a dedicated liaison between custodians and clients ... Own and lead the end-to-end onboarding process for new clients, ensuring accuracy, efficiency, and ...

NFP Corp

Client Service Associate II

Chicago, IL · On-site

$15 - $20.50/hr

Own and lead the end-to-end onboarding process for new clients, ensuring accuracy, efficiency, and ... Client Service Associates, sharing expertise and best practices to accelerate team readiness and ...

Life Care Services

Home Care Coordinator

Naperville, IL · On-site

$22/hr

... client onboarding, conducts supervisory visits, monitors satisfaction, and helps maintain ... Associate degree or equivalent experience in healthcare, senior services, social services, or a ...

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All JobsClient Onboarding Associate JobsClient Onboarding Associate Jobs in Wheaton, IL

Client Onboarding Associate information

See Wheaton, IL salary details

$13

$25

$40

How much do client onboarding associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client onboarding associate in Wheaton, IL is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $27.64 per hour, depending on experience, location, and employer.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What job categories do people searching Client Onboarding Associate jobs in Wheaton, IL look for?

The top searched job categories for Client Onboarding Associate jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Client Onboarding Associate jobs?

Cities near Wheaton, IL with the most Client Onboarding Associate job openings:

Client Onboarding Associate jobs near you

Contract to Perm Collections Specialist

Naviga

Chicago, IL • On-site, Remote

$19 - $25.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About Our Client
Our client is a prestigious law firm, headquartered in Chicago, IL, and London, England, is known for its multi-billion-dollar operations, employing over 3,600 lawyers worldwide. The firm fosters a culture of collaboration, high standards, and professional growth. This is a unique opportunity to work in a fast-paced environment that values problem-solving and innovation while supporting some of the top professionals in the legal industry. Naviga Recruiting & Executive Search is proud to partner with a leading global business law firm to find a collaborative, results-oriented Legal Executive Assistant to join their team.
The Opportunity
This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in supporting financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role follows a standard schedule of Monday through Friday, 8:30 am - 5:00 pm EST.
What You Will Do
  • Client Onboarding Support: Assist in gathering financial documents and setting up new client profiles while ensuring compliance with procedures.
  • Payment Processing & Research: Handle credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
  • Financial Reporting: Run and analyze reports regarding outstanding balances and collections activity to provide management insights.
  • Refund Management: Prepare and submit documentation in Chrome River to process client overpayment refunds.
  • Vendor Management: Complete and process vendor forms accurately in alignment with company policies.
  • Administrative Support: Provide general assistance to collections managers and communicate effectively with clients and vendors.

Who You Are
  • Experienced Professional: You possess a minimum of 5 years of experience in a professional accounting role, specifically within collections, accounts receivable, or financial administration.
  • Industry Savvy: You have previous experience working within a law firm environment.
  • Education: You hold at least a High School diploma or GED, though an Associate's Degree is preferred.
  • Technically Proficient: You have intermediate-level skills in MS Word and Excel. Experience with Aderant, Chrome River are REQUIRED. Workday, PayPal, and ARCS experience is highly desired.
  • Strong Communicator: You can effectively interact with staff, attorneys, and clients both verbally and in writing.
  • Adaptable: You thrive in fast-paced, deadline-driven environments and can manage multiple tasks efficiently.

The Ideal Candidate
The ideal candidate is a seasoned financial professional with a deep understanding of law firm collections and accounts receivable processes . You are someone who balances technical proficiency-specifically with tools like Aderant and Chrome River-with "soft skills" like professional persistence and the ability to handle client objections effectively . You pride yourself on accuracy, enjoy researching complex payment discrepancies, and are looking for a long-term home where your temporary role has the potential to become a permanent career .
Why Join the Team?
This position offers the flexibility of a 100% remote work arrangement while remaining part of a high-performing, collaborative team . Our client provides a professional atmosphere where accuracy and quality work are valued, and there is a clear potential for the role to convert to a permanent position .
About Naviga Recruiting & Executive Search
Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

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