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Client Onboarding Associate Jobs in Cary, IL (NOW HIRING)

We currently have an opportunity for an Operations Associate to join our RPW team. Role Summary We ... our client onboarding process. This role ensures all new account documentation is complete ...

Client Onboarding Manager

Chicago, IL · On-site

$77K - $100K/yr

The Manager, Client Onboarding leads a team of specialists, driving operational excellence and ... Lead and develop a team of specialists and associate managers, fostering accountability, engagement ...

Client Onboarding Manager

Chicago, IL · Remote

$77K - $100K/yr

The Manager, Client Onboarding leads a team of specialists, driving operational excellence and ... Lead and develop a team of specialists and associate managers, fostering accountability, engagement ...

... Associate to join a collaborative team supporting experienced Financial Advisors and High Net Worth ... Experience with account opening, maintenance, and client onboarding * Knowledge of asset movement ...

Join Aprio's Client Accounting Services team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for an Onboarding Associate ...

Client Service Associate

Chicago, IL · On-site

$26.27 - $28.27/hr

Client Service Associate - Fixed Income Our client, a large financial services company, is seeking ... This position plays a key role in delivering a seamless client experience across onboarding ...

Onboarding: Assist financial advisors in the onboarding process of new clients, including gathering necessary documents, setting up accounts, and ensuring all client information is accurate and ...

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Job Title Client Service Associate Join JPMorganChase's Trade & Working Capital Client Service ... Job Responsibilities Support the team as a day-to-day contact for client onboarding, transactions ...

Client Service Associate

Chicago, IL

$15 - $20.50/hr

As a Client Service Associate within the Trade & Working Capital Client Service organization, you ... Support the team as a day-to-day contact for client onboarding, transactions, and ongoing service ...

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

... focus on client onboarding, cash management, account billing, trading (where required) and ... Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in ...

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Client Onboarding Associate information

See Cary, IL salary details

$13

$26

$42

How much do client onboarding associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client onboarding associate in Cary, IL is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is a client onboarding associate?

A client onboarding associate is a professional responsible for guiding new clients through the onboarding process, ensuring all necessary documentation and account setup are completed efficiently. They often communicate with clients, coordinate internal teams, and use customer relationship management (CRM) tools to facilitate a smooth transition into the company's services.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.
What job categories do people searching Client Onboarding Associate jobs in Cary, IL look for? The top searched job categories for Client Onboarding Associate jobs in Cary, IL are:
What cities near Cary, IL are hiring for Client Onboarding Associate jobs? Cities near Cary, IL with the most Client Onboarding Associate job openings:

Client Onboarding Specialist

HUB

Northbrook, IL

$41.02/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Discover a Career That Empowers You - Join HUB International

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it.


In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.


We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.


Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.


We would love for you to explore what is possible at HUB International.


We currently have an opportunity for an Operations Associate to join our RPW team.

Role Summary

We are seeking a detail-oriented operations professional to manage new client account review and approval as part of our client onboarding process. This role ensures all new account documentation is complete, accurate, and meets firm and regulatory standards before accounts are activated - serving as a key quality control function within the operations team.

Key Responsibilities
  • Review new client account documentation for completeness and adherence to firm policies and regulatory requirements
  • Serve as an authorized approver for new account onboarding
  • Identify and resolve documentation deficiencies in coordination with advisors and client service staff
  • Maintain accurate records in accordance with RIA recordkeeping standards
  • Escalate issues to compliance as appropriate
  • Support continuous improvement of onboarding workflows and documentation standards
Qualifications
  • 2+ years of experience in RIA or financial services operations
  • Series 65 or Series 66 license strongly preferred
  • Familiarity with investment advisory agreements, custodial account documentation, and suitability requirements
  • High attention to detail with ability to manage volume while maintaining accuracy
  • Strong communication skills for cross-functional coordination with advisors and compliance
Preferred Experience
  • Prior experience in a new account review or onboarding approval capacity
  • Experience with major custodial platforms (e.g., Schwab, Fidelity, LPL Financial)
  • Familiarity with TAMPs (e.g., Envestnet, SEI, AssetMark, Orion Portfolio Solutions)
  • Proficiency with Orion, Dispatch, and Microsoft Dynamics CRM

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.


We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.


Benefits you may enjoy as part of the HUB International team:

Medical, Dental, Vision, and Prescription Drug Coverage

Health Plan Reimbursement Program

Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)

401(k) Savings Plan

Life and Disability Plans

Long-Term Care

Employee Assistance Program (EAP)

Comprehensive Wellness Program

Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance

Low-Cost Loan Program and Student Loan Resources

Vacation, Holiday, Sick, and Personal Time Off

Flexible Work Arrangements

Dress for Your Day Policy

Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.


The expected salary range for this position is $35.89 an hour to $41.02 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.