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Client Onboarding Associate Jobs in Utah (NOW HIRING)

Arcadia Counseling

Marriage and Family Therapist

Lindon, UT · On-site

$95K - $145K/yr

... Associate Marriage and Family Therapists to grow with our company of over 60 MFTs, CMHCs and CSWs ... client onboarding, scheduling, billing and collections. Paneled with most major insurance companies ...

Arcadia Counseling

Marriage and Family Therapist

Lehi, UT · On-site

... Associate Marriage and Family Therapists to grow with our company of over 60 MFTs, CMHCs and CSWs ... client onboarding, scheduling, billing and collections. Paneled with most major insurance companies ...

Arcadia Counseling

Marriage and Family Therapist

Sandy, UT · On-site

$93K - $135K/yr

... Associate Marriage and Family Therapists to grow with our company of over 60 MFTs, CMHCs and CSWs ... client onboarding, scheduling, billing and collections. Paneled with most major insurance companies ...

Arcadia Counseling

Marriage and Family Therapist

Lehi, UT · On-site

$95K - $145K/yr

... Associate Marriage and Family Therapists to grow with our company of over 60 MFTs, CMHCs and CSWs ... client onboarding, scheduling, billing and collections. Paneled with most major insurance companies ...

Encircle

Associate Therapist

Provo, UT · On-site

$60K - $72K/yr

Collaborate with operations staff to ensure seamless client onboarding and billing processes ... Maintain active associate-level licensure (CSW, ACMHC, AMFT, etc.) in Utah * Complete required ...

Encircle

Associate Therapist (Pre-Licensed)

Ogden, UT · On-site

$60K - $72K/yr

Collaborate with operations staff to ensure seamless client onboarding and billing processes ... Maintain active associate-level licensure (CSW, ACMHC, AMFT, etc.) in Utah * Complete required ...

Encircle

Associate Therapist (Pre-Licensed)

Ogden, UT · On-site

$50 - $60/hr

Collaborate with operations staff to ensure seamless client onboarding and billing processes ... Maintain active associate-level licensure (CSW, ACMHC, AMFT, etc.) in Utah * Complete required ...

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Client Onboarding Associate information

See Utah salary details

$12

$23

$37

How much do client onboarding associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client onboarding associate in Utah is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.06 per hour, depending on experience, location, and employer.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What are the most commonly searched types of Client Onboarding jobs in Utah?

The most popular types of Client Onboarding jobs in Utah are:

What job categories do people searching Client Onboarding Associate jobs in Utah look for?

The top searched job categories for Client Onboarding Associate jobs in Utah are:

What cities in Utah are hiring for Client Onboarding Associate jobs?

Cities in Utah with the most Client Onboarding Associate job openings:

Client Onboarding Associate jobs near you
Infographic showing various Client Onboarding Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,164 per year, or $23.6 per hour.

Associate General Counsel/Director of Compliance

Prestige

Draper, UT • On-site

Full-time

Posted 21 days ago

Job description

Reports to: President & Chief Legal Counsel
Position Summary
Prestige Financial Services is expanding its third-party recovery and servicing platform, including outsourced servicing solutions and recovery services. The Associate General Counsel & Director of Compliance will serve as a key member of Prestige's leadership team responsible for helping design, implement, and oversee the legal and regulatory framework supporting these business lines.
Working directly with the Chief Legal Counsel, this position will lead legal and compliance initiatives related to third-party debt collection, loan servicing, recovery operations, vendor oversight, client onboarding, licensing, examinations, and regulatory compliance. The ideal candidate will possess deep expertise in the legal and operational requirements governing consumer collections and servicing, including the FDCPA, TCPA, FCRA, UDAAP/UDAAP principles, and state collection laws.
Essential Responsibilities
Third-Party Recovery & Servicing Oversight
  • Advise executive leadership on legal, regulatory, and compliance risks associated with servicing and collection activities conducted on behalf of third-party clients.
  • Review and advise on servicing agreements, forward-flow agreements, collection agreements, client contracts, vendor agreements, and related operational arrangements.
  • Support onboarding of new clients, products, portfolios, and servicing relationships.
  • Develop legal and compliance guidance for servicing, recovery, call center, litigation, and customer-facing operations.

Regulatory Compliance
  • Oversee compliance with federal and state laws governing debt collection, loan servicing, consumer communications, and consumer protection.
  • Advise executive management regarding state and federal servicing laws, including: Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)
  • Monitor legislative, regulatory, and enforcement developments and assess operational impacts.
  • Develop and maintain compliance management systems, policies, procedures, monitoring programs, and testing protocols.

Licensing & Regulatory Examinations
  • Oversee state licensing strategy and maintenance for collection agency, servicing, and related licenses.
  • Help coordinate responses to regulatory examinations, audits, investigations, attorney general inquiries, and consumer complaints.

Operational Compliance & Risk Management
  • Partner with operations, recovery, servicing, litigation, information security, and vendor management teams to ensure implementation of compliant business practices.
  • Review call programs, communication strategies, payment processing practices, consumer disclosures, and operational procedures.
  • Conduct compliance reviews of third-party vendors, collection agencies, law firms, and other service providers.
  • Develop compliance training programs for servicing and recovery personnel.

Litigation & Legal Support
  • Assist with consumer litigation, collection litigation, arbitrations, and regulatory matters.
  • Coordinate with outside counsel and recovery attorneys throughout Prestige's national network.
  • Review demand letters, complaints, regulatory inquiries, and consumer disputes.
  • Provide practical legal guidance regarding escalated consumer complaints and operational issues.

Required Skills & Competencies
  • Extensive knowledge of federal and state laws governing consumer collections and servicing.
  • Strong understanding of collection operations, servicing platforms, and consumer communications.
  • Demonstrated applying FDCPA, TCPA, FCRA, UDAAP, state collection statutes, and licensing requirements.
  • Experience managing regulatory examinations, audits, and enforcement matters.
  • Ability to develop practical compliance solutions in a fast-growing and evolving business environment.

Qualifications
  • Juris Doctor (J.D.) from an accredited law school.
  • Licensed and in good standing with at least one state bar.
  • Minimum of 7 years of legal and/or compliance experience involving consumer collections, loan servicing, debt buying, financial services, or related regulated industries.
  • Significant experience with FDCPA, TCPA, FCRA, state collection laws, and regulatory compliance programs.
  • Experience supporting third-party collection, servicing, debt-buying, or recovery operations preferred.
  • Experience working with regulatory examinations, and compliance management systems strongly preferred.
  • Prior compliance leadership, regulatory, or financial services experience preferred.

Work Environment and Physical Requirements
This position is performed in a professional office environment. Regular, predictable, and full-time onsite attendance is an essential function of the role due to the nature of compliance, legal, and business operations, including collaboration with leadership and other departments, participation in meetings, and handling confidential and sensitive information. The position requires the ability to remain stationary for extended periods while working at a computer, frequently communicate verbally and in writing, and occasionally move throughout the office to participate in meetings, training, and other business activities. The position also requires the ability to travel as needed for business-related activities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate because of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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