Client Management Associate Jobs in Schenectady, NY

Regional Vice President, Sales

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

The Regional Vice President (RVP), Sales is responsible for driving new revenue opportunities within the assigned Third Party, maximizing strategic partnerships, and executing short term and long-term business plans. The RVP provides proactive vision care solutions and outstanding customer service while building client relationships that lead to retention, growth, and targeted profitability.

Where you will have an impact

• Pursue new sales and growth opportunities and drive overall revenue growth within assigned third party clients
• Update third party client’s sales teams, client management, and other internal stakeholders on the status of new and potential deals
• Maintain knowledge base of third-party clients’ marketplace as it relates to segmentation, bundling, competition, growth opportunities, pricing, underwriting, sales contests, broker incentives, etc.; Report accordingly to Versant Health third party commercial leadership
• Serve as an ongoing liaison and consultant with third party clients through meetings, calls (live/video), presentations, training (product/competition/pricing), etc.
• Partner with Versant Health third party Client Management team and attend scheduled internal and external renewal meetings
• Oversee and coordinate all necessary information for renewing clients, including but not limited to discovery meeting summaries, P&L performance, and overall relationship status
• Partner with Versant Health third party SVP, Sales to reach multiple levels of client leadership to maximize relationships: C-Suite and executive/senior levels
• Maintain assigned KPI’s and third-party client records within Sales Force by generating weekly reports for third party leadership: RFP pipeline, reported sales revenue (custom / partner reported), sales activity (meetings / calls), etc.
• Travel 25-50% of the time as needed
• Perform additional duties as assigned

What’s necessary to do the job?

• Pursue new sales and growth opportunities and drive overall revenue growth within assigned third party clients
• Update third party client’s sales teams, client management, and other internal stakeholders on the status of new and potential deals
• Maintain knowledge base of third-party clients’ marketplace as it relates to segmentation, bundling, competition, growth opportunities, pricing, underwriting, sales contests, broker incentives, etc.; Report accordingly to Versant Health third party commercial leadership
• Serve as an ongoing liaison and consultant with third party clients through meetings, calls (live/video), presentations, training (product/competition/pricing), etc.
• Partner with Versant Health third party Client Management team and attend scheduled internal and external renewal meetings
• Oversee and coordinate all necessary information for renewing clients, including but not limited to discovery meeting summaries, P&L performance, and overall relationship status
• Partner with Versant Health third party SVP, Sales to reach multiple levels of client leadership to maximize relationships: C-Suite and executive/senior levels
• Maintain assigned KPI’s and third-party client records within Sales Force by generating weekly reports for third party leadership: RFP pipeline, reported sales revenue (custom / partner reported), sales activity (meetings / calls), etc.
• Travel 25-50% of the time as needed
• Perform additional duties as assigned

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We offer a comprehensive and competitive total rewards package designed to support your health, financial wellbeing, and worklife balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.