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Client Management Associate Jobs in Ohio (NOW HIRING)

As an Associate Business Manager (ABM) on our Kroger team, you will play a key role in supporting ... client-facing role, where you will lead day-to-day management of smaller clients, while building ...

Associate's degree required; Bachelor's degree preferred. * Minimum 2 years of group insurance client management experience. * State insurance license required. * Strong customer service, consulting ...

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Client Management Associate information

See Ohio salary details

$9

$21

$38

How much do client management associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for client management associate in Ohio is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.75 per hour, depending on experience, location, and employer.

How does a Client Management Associate typically collaborate with other departments to ensure client satisfaction?

As a Client Management Associate, you’ll regularly collaborate with teams such as sales, account management, product, and customer support to address client needs and resolve issues efficiently. You may participate in cross-functional meetings to share client feedback, coordinate on deliverables, and ensure seamless communication between departments. This collaborative approach not only helps maintain strong client relationships but also provides valuable insights into company operations and client expectations, supporting your professional growth.

What are the key skills and qualifications needed to thrive as a Client Management Associate, and why are they important?

To thrive as a Client Management Associate, you need strong communication skills, attention to detail, and a relevant bachelor's degree, often in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic data analysis tools is typically expected. Exceptional organizational skills, adaptability, and a customer-focused mindset help you build strong client relationships and manage multiple accounts effectively. These competencies are essential for ensuring client satisfaction, maintaining long-term partnerships, and supporting business growth.

Is a Client Management Associate job stressful?

A Client Management Associate role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are important to manage workload effectively and reduce stress levels.

What does a Client Management Associate do?

A Client Management Associate is responsible for supporting client relationships, addressing client inquiries, and ensuring a smooth onboarding process. They work closely with account managers and other team members to resolve client issues, process requests, and maintain accurate records. Their goal is to provide excellent customer service and help retain clients by ensuring their needs are met efficiently. This role often involves communication via email, phone, and meetings to keep clients informed and satisfied.
What cities in Ohio are hiring for Client Management Associate jobs? Cities in Ohio with the most Client Management Associate job openings:
Finance & Business Management - Associate

Finance & Business Management - Associate

JPMorgan Chase & Co

Columbus, OH

Full-time

Medical, Retirement

Posted 9 days ago


JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

46th of 141 rated banks


Job description

Join the Branch Network Finance team supporting key priorities for the Consumer Bank, including Branch Network Optimization and the One Chase Sales Strategy. In this role, you will serve as a trusted finance partner to the Branch Network Optimization & One Chase Strategy organization and collaborate closely with stakeholders across the Consumer Bank (e.g., Branch Network CFO, Data & Analytics, Field Finance).

As an Associate on the Branch Network Finance team, you will support core finance functions (e.g., financial analysis, business management, planning & analysis, business cases) and special projects spanning competitive intelligence on deposit market share and branch networks. In this strategic and analytical role, you will help inform stakeholders as we execute plans to deliver new branches and meet client financial needs through our national branch footprint. This role requires a highly motivated self-starter who consistently delivers, thrives in a fast-paced environment, and executes effectively with clear direction and structured priorities.

Job responsibilities

  • Conduct quantitative and qualitative analyses to inform the strategic priorities of the Branch Expansion & One Chase Strategy organization, with clear problem framing, structured outputs, and actionable recommendations.
  • Support budgeting, forecasting, and reporting for P&L, headcount, OKRs, and other key financial/operational metrics for BAU reviews and ad hoc requests; reconcile variances and identify drivers to inform decisions.
  • Partner with stakeholders to gather and validate key data inputs for ongoing business case development and portfolio reviews; ensure assumptions and methodologies are well documented.
  • Aggregate and transform data from multiple sources into organized, decision-ready formats; prepare deep-dive analyses on new-build branch portfolios to identify performance trends, key drivers, and leading indicators.
  • Support the annual FDIC deposit market share process; develop subject-matter expertise and surface national and local market trends benchmarking Chase to peers for incorporation into leadership forums (e.g., Investor Day, Operating Committee Market Visits).
  • Analyze competitor branch distribution strategies using industry data (e.g., quarterly branch count files, earnings materials, industry conferences, press releases) to identify implications for our footprint and sales strategy.
  • Maintain strong governance over data accuracy, ensure appropriate documentation and auditability of analyses and assumptions, and adhere to risk, compliance, and controls expectations.
  • Create concise, executive-ready materials that synthesize insights and recommended actions for senior audiences.

Required qualifications, skills, and capabilities: 

  • Bachelor's degree in Business, Finance, Economics, or related field.
  • 3+ years of relevant Financial Services experience in financial analytics, strategy, or business management.
  • Excellent verbal and written communication skills; ability to translate complex analyses into concise insights and executive-level presentations tailored to senior stakeholders.
  • Strong quantitative and problem-solving skills with high proficiency in Excel and PowerPoint/PitchPRO+
  • Ability to manage assignments in a fast-paced environment, prioritize effectively, seek clarification when needed, and drive tasks to completion against deadlines.
  • Demonstrated ability to work cross-functionally, build strong partnerships, and influence outcomes through collaboration.
  • Strong follow-through, initiative, and sense of urgency; high attention to detail and ownership over deliverables.
  • Commitment to risk management, data quality, and adherence to controls.

Preferred qualifications, skills, and capabilities: 

  • Experience with Essbase (preferred) or similar planning/analytics tools a plus.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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