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Client Liaison Manager Jobs in Ohio (NOW HIRING)

Alphabe Insight Inc

Account Manager Liaison

Columbus, OH · On-site

$62K - $67K/yr

Property Soar is seeking a detail-oriented and motivated Account Manager Liaison to support client relationships, streamline communication, and ensure exceptional service delivery across accounts.

Medical Service Company

Hospital Liaison

Cincinnati, OH · On-site

$21 - $27.21/hr

Handles intake inquiries from Case Managers and intakes all pertinent customer order information ... client questions and problems while still in the facility * Markets our services to the Case ...

Medical Service Company

Hospital Liaison

Cincinnati, OH

$21 - $27.21/hr

Handles intake inquiries from Case Managers and intakes all pertinent customer order information ... client questions and problems while still in the facility * Markets our services to the Case ...

Medical Service Company

Hospital Liaison

Berea, OH · On-site

$21 - $27.21/hr

Handles intake inquiries from Case Managers and intakes all pertinent customer order information ... client questions and problems while still in the facility * Markets our services to the Case ...

Medical Service Company

Hospital Liaison

Cleveland, OH · On-site

$21 - $27.21/hr

Handles intake inquiries from Case Managers and intakes all pertinent customer order information ... client questions and problems while still in the facility * Markets our services to the Case ...

Total Aerospace Services

Liaison Engineer

Dayton, OH · On-site

Our client is currently seeking a Liaison Engineer to join their passionate team and play a vital ... Support the Company's Security and Safety Management System. Qualifications: * Bachelor's degree in ...

Sedgwick

Benefits Liaison

Dublin, OH · On-site

Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs. * Communicates with client, employee, healthcare providers and Company ...

York Risk Services

Benefits Liaison

Dublin, OH · On-site

Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs. * Communicates with client, employee, healthcare providers and Company ...

Sedgwick

Benefits Liaison

Dublin, OH · On-site

Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs. * Communicates with client, employee, healthcare providers and Company ...

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All JobsClient Liaison JobsClient Liaison Manager JobsClient Liaison Manager Jobs in Ohio

Client Liaison Manager information

See Ohio salary details

$10.5K

$63.1K

$78.4K

How much do client liaison manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client liaison manager in Ohio is $63,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a client liaison manager do?

A Client Liaison Manager acts as the main point of contact between a company and its clients, ensuring clear communication and strong business relationships. They handle client inquiries, coordinate with different departments to fulfill client needs, and address any issues that may arise during the service process. Their goal is to ensure client satisfaction, resolve problems efficiently, and foster long-term partnerships. They may also be responsible for onboarding new clients and gathering feedback to improve services.

How does a client liaison manager typically collaborate with internal teams to address client needs?

A Client Liaison Manager acts as an essential bridge between clients and internal departments such as sales, operations, and customer support. They work closely with these teams to communicate client requirements, resolve issues, and ensure deliverables meet expectations. Regular meetings, status updates, and detailed feedback loops are common practices to maintain alignment and foster positive client outcomes. This cross-functional collaboration helps build trust with clients while also streamlining internal processes.

What are the key skills and qualifications needed to thrive as a client liaison manager, and why are they important?

To thrive as a Client Liaison Manager, you need a solid background in customer service, account management, and relationship-building, often supported by a relevant degree or experience in client-facing roles. Familiarity with CRM software, project management tools, and basic data analysis is commonly required. Strong interpersonal, problem-solving, and communication skills help you effectively address client needs and foster long-term partnerships. These capabilities are crucial for maintaining client satisfaction, ensuring seamless service delivery, and driving business growth.

What is the difference between Client Liaison Manager vs Customer Service Manager?

AspectClient Liaison ManagerCustomer Service Manager
Required CredentialsBachelor's degree, experience in client relationsBachelor's degree, experience in customer service
Work EnvironmentCorporate, client-focused settingsRetail, service industries, call centers
Employer & Industry UsageConsulting, B2B services, professional firmsRetail, hospitality, telecom, e-commerce
Common Search & Comparison IntentUnderstanding client relationship rolesManaging customer satisfaction and support

The main difference between a Client Liaison Manager and a Customer Service Manager lies in their focus. The Client Liaison Manager primarily manages relationships with clients, ensuring their needs are met and fostering long-term partnerships. In contrast, the Customer Service Manager oversees customer support operations, focusing on resolving issues and maintaining customer satisfaction. Both roles require strong communication skills and experience in client or customer relations, but they serve different functions within organizations.

What cities in Ohio are hiring for Client Liaison Manager jobs?

Cities in Ohio with the most Client Liaison Manager job openings:

Client Liaison Manager jobs near you
Infographic showing various Client Liaison Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,115 per year, or $30.3 per hour.

School-Based Clinical Manager & Community Partner Liaison

Butterfly Support Services

Cincinnati, OH • On-site

Full-time

Re-posted yesterday

Job description

Position Summary
The School-Based Clinical Manager & Community Partner Liaison is responsible for providing clinical services, program oversight, staff support, and community partnership coordination within a school-based behavioral health program. This position serves as the primary liaison between the organization, local schools, community partners, referral sources, and other stakeholders to ensure effective communication, collaboration, and service delivery.
During the academic school year, this position is primarily assigned to work on-site at a local school, where they provide direct clinical services, oversee day-to-day operations, support school-based staff, and ensure high-quality behavioral health services are delivered to students and families.
The ideal candidate is a strong leader, skilled clinician, and relationship builder who is committed to trauma-informed, person-centered, and culturally responsive care.
Essential Duties and Responsibilities
Community Partner Liaison & Program Management
  • Serve as the primary liaison between the organization and community partners.
  • Attend coordination, leadership, and stakeholder meetings as assigned.
  • Build and maintain collaborative relationships with schools, community organizations, referral sources, and external stakeholders.
  • Facilitate communication between school personnel, community partners, families, and organizational leadership.
  • Create, update, and maintain required program reports, data, and documentation.
  • Monitor service delivery and ensure alignment with organizational goals and partner expectations.
  • Identify and address program needs, barriers, and opportunities for improvement.
  • Support community outreach efforts and partnership development activities.
  • Assist in the development and implementation of strategies to increase program awareness, engagement, and utilization.
  • Coordinate services with external providers and agencies to support continuity of care.

Clinical Responsibilities
  • Provide individual, family, and group therapy services as clinically appropriate.
  • Conduct mental health assessments, screenings, evaluations, and risk assessments.
  • Develop, review, and update treatment plans.
  • Complete transition summaries and discharge documentation.
  • Maintain thorough, accurate, and timely clinical documentation, including assessments, treatment plans, progress notes, discharge summaries, and all client-related contacts.
  • Utilize evidence-based therapeutic interventions and best practices.
  • Conduct crisis intervention and coordinate crisis response activities as needed.
  • Collaborate with families, school personnel, healthcare providers, and community agencies to support treatment goals.
  • Monitor client progress and adjust interventions as clinically indicated.
  • Ensure compliance with organizational, school-based, and regulatory documentation requirements.
  • Review clinical documentation completed by assigned staff to ensure accuracy, completeness, timeliness, and compliance with organizational and regulatory standards.
  • Review and approve progress notes, treatment plans, assessments, and other clinical documentation as required by staff credentials, program requirements, and supervisory responsibilities.
  • Provide feedback, coaching, and corrective guidance to staff regarding documentation quality and clinical standards.
  • Monitor documentation compliance and address deficiencies in a timely manner.

Leadership & Oversight
  • Provide leadership, guidance, and support to school-based staff.
  • Assist with staff recruitment, interviewing, onboarding, training, and retention efforts.
  • Provide coaching, mentorship, and ongoing professional development support.
  • Monitor staff productivity, documentation quality, and service delivery standards.
  • Support compliance with organizational policies, procedures, and regulatory requirements.
  • Participate in quality improvement activities and program evaluation efforts.
  • Conduct regular chart reviews and documentation audits.
  • Monitor clinical quality and adherence to evidence-based practices through documentation review and supervision.
  • Provide clinical consultation and support to staff regarding treatment planning, service delivery, and documentation requirements.
  • Assist with problem-solving and resolution of client, staff, and operational concerns.
  • Promote a positive, collaborative, and team-oriented work environment.

Community Engagement & Partnership Development
  • Develop and maintain relationships with schools, community agencies, healthcare providers, and referral sources.
  • Represent the organization at community meetings, school meetings, and stakeholder events.
  • Identify opportunities to expand services and strengthen community partnerships.
  • Assist with outreach, education, and awareness efforts related to behavioral health services.
  • Serve as an ambassador for the organization within the community.
  • Work collaboratively with community partners to improve access to services and strengthen referral relationships.

Qualifications
Required Qualifications
  • Active Ohio licensure as an LPC, LPCC, LSW, or LISW.
  • Master's degree in Counseling, Social Work, Psychology, or a related behavioral health field.
  • Minimum of two years of experience in behavioral health, school-based services, or a related setting.
  • Experience providing therapy services to youth and families.
  • Strong clinical assessment, documentation, and treatment planning skills.
  • Experience supervising, mentoring, or supporting clinical and non-clinical staff.
  • Experience collaborating with schools, community agencies, and multidisciplinary teams.
  • Excellent organizational, communication, and leadership skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commitment to trauma-informed, person-centered, and culturally responsive care.

Preferred Qualifications
  • Previous supervisory or leadership experience.
  • Experience working in school-based behavioral health programs.
  • Experience utilizing data tracking and reporting systems.
  • Knowledge of community resources and behavioral health systems.
  • Experience with crisis intervention and risk assessment.
  • Experience developing and maintaining community partnerships.

Physical Requirements
  • Ability to travel locally as needed to schools, community locations, meetings, and trainings.
  • Ability to sit, stand, walk, bend, and move throughout school and community environments.
  • Ability to utilize computers, electronic health records, and other office equipment.
  • Ability to respond appropriately to crisis situations and emergency circumstances.
  • Ability to lift and carry up to 20 pounds on an occasional basis.

Work Environment
This position is primarily school-based during the academic year and requires regular interaction with students, families, school personnel, community partners, and service providers. The individual serves as the organization's representative within the school setting and works collaboratively with school administration and community stakeholders to support student success and behavioral health outcomes.
When school is not in session, including school breaks and summer months, this position will report to the organization's office location and continue providing services to clients in the office and throughout the community as needed. Community-based services may include client meetings in homes, community settings, partner locations, and other approved service environments.
The position may also require attendance at community meetings, trainings, organizational events, and occasional after-hours activities based on program needs.
Schedule
  • Full-time position.
  • Primarily scheduled during school operating hours.
  • Occasional evening or community meetings may be required.
  • Additional hours may be necessary to meet program needs, deadlines, urgent client situations, or community partnership obligations.

Core Competencies
  • Leadership and Staff Development
  • Clinical Assessment and Treatment Planning
  • Individual, Family, and Group Therapy
  • Clinical Documentation Review and Quality Assurance
  • Community Partnership Development
  • Crisis Intervention
  • Program Management
  • Communication and Collaboration
  • Documentation and Compliance
  • Problem Solving and Critical Thinking
  • Cultural Competence and Trauma-Informed Care
  • Relationship Building and Stakeholder Engagement

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