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Client Liaison Manager Jobs in Florida (NOW HIRING)

MP RPO

Client Liaison

Jacksonville, FL · On-site

$20 - $25/hr

The Client Liaison serves as a key member of the Client Services team, supporting Relationship Managers in delivering exceptional service to retirement plan sponsors, financial advisors, third-party ...

MP Wired for HR

Client Liaison

Jacksonville, FL · Remote

$20 - $25/hr

The Client Liaison serves as a key member of the Client Services team, supporting Relationship Managers in delivering exceptional service to retirement plan sponsors, financial advisors, third-party ...

MP RPO

Client Liaison

Jacksonville, FL · On-site

$20 - $25/hr

The Client Liaison serves as a key member of the Client Services team, supporting Relationship Managers in delivering exceptional service to retirement plan sponsors, financial advisors, third-party ...

Phaxis

CLIENT LIAISON/ JR PARALEGAL

Miami, FL · On-site

$22/hr

CLIENT LIAISON/ JUNIOR PARALEGAL needed for a long term project at a law firm in downtown Miami ... Manage client expectations by explaining the settlement/claims process clearly. * Develops and ...

Phaxis

Client Service Liaison

Miami, FL · On-site

$22/hr

CLIENT SERVIE LIAISON NEEDED FOR IMMEDIATE START AT A LAW FIRM IN DOWNTOWN MIAMI. THIS IS A ... Manage client expectations by explaining the settlement/claims process clearly. * Develops and ...

MODIS Architects, LLC

Senior Project Manager

Miami, FL · On-site

$110 - $160/hr

Serve as primary client liaison, maintaining strong relationships and ensuring project goals align ... Proven track record managing multiple complex projects simultaneously * Strong knowledge of ...

HT Executive Search

Hospice Liaison

Gainesville, FL · On-site

$85K - $100K/yr

Hospice Liaison Opportunity - Your Community. Their Care. Please note - This is an organization ... manage client relationships and track the progress of referrals. - Conduct presentations and ...

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Client Liaison Manager information

See Florida salary details

$8.2K

$49.6K

$61.7K

How much do client liaison manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client liaison manager in Florida is $49,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What does a client liaison manager do?

A Client Liaison Manager acts as the main point of contact between a company and its clients, ensuring clear communication and strong business relationships. They handle client inquiries, coordinate with different departments to fulfill client needs, and address any issues that may arise during the service process. Their goal is to ensure client satisfaction, resolve problems efficiently, and foster long-term partnerships. They may also be responsible for onboarding new clients and gathering feedback to improve services.

How does a client liaison manager typically collaborate with internal teams to address client needs?

A Client Liaison Manager acts as an essential bridge between clients and internal departments such as sales, operations, and customer support. They work closely with these teams to communicate client requirements, resolve issues, and ensure deliverables meet expectations. Regular meetings, status updates, and detailed feedback loops are common practices to maintain alignment and foster positive client outcomes. This cross-functional collaboration helps build trust with clients while also streamlining internal processes.

What are the key skills and qualifications needed to thrive as a client liaison manager, and why are they important?

To thrive as a Client Liaison Manager, you need a solid background in customer service, account management, and relationship-building, often supported by a relevant degree or experience in client-facing roles. Familiarity with CRM software, project management tools, and basic data analysis is commonly required. Strong interpersonal, problem-solving, and communication skills help you effectively address client needs and foster long-term partnerships. These capabilities are crucial for maintaining client satisfaction, ensuring seamless service delivery, and driving business growth.

What is the difference between Client Liaison Manager vs Customer Service Manager?

AspectClient Liaison ManagerCustomer Service Manager
Required CredentialsBachelor's degree, experience in client relationsBachelor's degree, experience in customer service
Work EnvironmentCorporate, client-focused settingsRetail, service industries, call centers
Employer & Industry UsageConsulting, B2B services, professional firmsRetail, hospitality, telecom, e-commerce
Common Search & Comparison IntentUnderstanding client relationship rolesManaging customer satisfaction and support

The main difference between a Client Liaison Manager and a Customer Service Manager lies in their focus. The Client Liaison Manager primarily manages relationships with clients, ensuring their needs are met and fostering long-term partnerships. In contrast, the Customer Service Manager oversees customer support operations, focusing on resolving issues and maintaining customer satisfaction. Both roles require strong communication skills and experience in client or customer relations, but they serve different functions within organizations.

What cities in Florida are hiring for Client Liaison Manager jobs?

Cities in Florida with the most Client Liaison Manager job openings:

Client Liaison Manager jobs near you
Infographic showing various Client Liaison Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $49,611 per year, or $23.9 per hour.

Client Liaison

MP RPO

Jacksonville, FL • On-site

$20 - $25/hr

Full-time

Retirement

Posted 21 days ago

Job description

ABOUT OUR CLIENT:
Our client is one of the nation's largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, they have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted "Best Places to Work - USA," certification and serve more than 22,000 employer groups and 3.6 million plan participants nationally.
POSITION SUMMARY:
The Client Liaison serves as a key member of the Client Services team, supporting Relationship Managers in delivering exceptional service to retirement plan sponsors, financial advisors, third-party administrators, and business partners.
This role acts as the primary coordinator for day-to-day client service activities, helping ensure requests are addressed accurately, communications are timely, and operational issues are routed to the appropriate subject matter experts. The Client Liaison develops strong working relationships with assigned clients while supporting ongoing service, problem resolution, meeting coordination, reporting requests, and administrative activities.
The ideal candidate is highly organized, client-focused, and comfortable managing multiple priorities in a fast-paced retirement services environment. This role provides an excellent opportunity for individuals seeking to build a long-term career in retirement plan administration, client relationship management, or retirement operations.
WHAT YOU WILL DO:
  • Support Relationship Managers in servicing an assigned block of retirement plan clients.
  • Serve as a day-to-day contact for routine client inquiries and service requests.
  • Coordinate communications between clients, advisors, TPAs, internal operations teams, and other business partners.
  • Ensure client questions are responded to promptly and escalated appropriately when additional expertise is required.
  • Build and maintain positive working relationships with plan sponsors, payroll contacts, financial advisors, and other stakeholders.
  • Assist in preparing materials for client meetings, business reviews, and service discussions.
  • Monitor and manage incoming service requests through phone, email, CRM, and workflow systems.
  • Document client interactions and maintain detailed service records.
  • Coordinate internal resources to facilitate resolution of operational and administrative issues.
  • Maintain awareness of service-level expectations and assist with meeting departmental performance standards.
  • Support implementation of service improvements designed to enhance the client experience.
  • Assist with retirement plan administrative processes and workflow activities.
  • Support reporting requests, census updates, payroll file inquiries, website support questions, and routine plan maintenance activities.
  • Assist with testing, communication, and implementation of operational changes affecting clients.
  • Schedule and coordinate client meetings, advisor meetings, and service review calls.
  • Assist in developing client-facing communications and educational materials.
  • Maintain accurate client records within CRM and servicing platforms.
  • Ensure service activities, communications, and escalations are appropriately documented.
  • Utilize internal systems, reporting tools, and workflow applications to manage assigned responsibilities.

WHAT YOU NEED:
  • Bachelor's degree preferred or equivalent professional experience.
  • 2+ years of client service, account coordination, retirement services, financial services, benefits, payroll, or related experience.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication abilities.
  • Ability to prioritize multiple assignments and meet deadlines.
  • Strong attention to detail and commitment to quality.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
  • Experience supporting retirement plans, employee benefits, financial services, payroll, banking, insurance, or related operations preferred.
  • Experience working with CRM, workflow, recordkeeping, document management, or client service platforms preferred.
  • Experience in a high-volume service environment preferred.
  • Familiarity with retirement plan terminology and industry practices.

ADDITIONAL INFORMATION:
  • Location: Remote
  • Limited travel may be required for training, team meetings, or client support activities.
  • Compensation: $20.00-25.00/hour

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