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Client Integration Onboarding Specialist Jobs (NOW HIRING)

Ambu

Customer Integration & Onboarding Specialist

Columbia, MD · On-site

$16.75 - $22.25/hr

Customer Integration & Onboarding Specialist City: Columbia, MD Country/Region: United States State: Maryland Business Area: Sales Department: Customer Service, ST USA Employment Type: Full-time Req ...

Praxis Tech

NY · On-site

The role involves onboarding merchants, supporting clients, and delivering integrated payment ... Positions Client Services Officer Onboarding Specialist #J-18808-Ljbffr

Questx

Client Lifecycle Specialist

Boca Raton, FL · On-site

The Client Lifecycle Operations Specialist plays a vital role in supporting and optimizing the ... client integration. Onboarding: * Facilitate the onboarding process by accurately setting up ...

SpotOn

Client Onboarding Specialist

New York, NY · Remote

$46K - $67K/yr

Position Objective As a Client Onboarding Specialist, you will play a critical role in ensuring a ... Collaborate with Engineering, Sales, and Implementation teams to manage custom integrations and ...

SpotOn: Sales

Client Onboarding Specialist

Chicago, IL · On-site

$46K - $67K/yr

Position Objective As a Client Onboarding Specialist, you will play a critical role in ensuring a ... Collaborate with Engineering, Sales, and Implementation teams to manage custom integrations and ...

TRC Talent Solutions

Onboarding Specialist

Addison, TX · On-site

$80K - $85K/yr

TRC's client, a nationally recognized wealth management firm known for its client-first approach and long-term relationships is seeking a Onboarding Specialist to join their team. Onboarding ...

Questx

Client Lifecycle Specialist

Boca Raton, FL · On-site

The Client Lifecycle Operations Specialist plays a vital role in supporting and optimizing the ... client integration. Onboarding: * Facilitate the onboarding process by accurately setting up ...

Questx

Client Lifecycle Specialist

Boca Raton, FL · On-site

The Client Lifecycle Operations Specialist plays a vital role in supporting and optimizing the ... client integration. Onboarding: * Facilitate the onboarding process by accurately setting up ...

SpotOn

Client Onboarding Specialist

San Francisco, CA · Remote

$46K - $67K/yr

Position Objective As a Client Onboarding Specialist, you will play a critical role in ensuring a ... Collaborate with Engineering, Sales, and Implementation teams to manage custom integrations and ...

SpotOn

Client Onboarding Specialist

Chicago, IL · Remote

$46K - $67K/yr

Position Objective As a Client Onboarding Specialist, you will play a critical role in ensuring a ... Collaborate with Engineering, Sales, and Implementation teams to manage custom integrations and ...

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How much do client integration onboarding specialist jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client integration onboarding specialist in the United States is $91,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $121,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Client Integration Onboarding Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $91,617 per year, or $44 per hour.

Customer Integration & Onboarding Specialist

Columbia, MD • On-site

Ambu
Medical Equipment and Supplies Manufacturing • 501 - 1,000 employees
Learn more about Ambuexternal

$16.75 - $22.25/hr

Full-time

Re-posted 4 days ago

Job description

Customer Integration & Onboarding Specialist
City: Columbia, MD
Country/Region: United States
State: Maryland
Business Area: Sales
Department: Customer Service, ST USA
Employment Type: Full-time
Req ID: 10446
Job Title: Customer Integration & Onboarding Specialist
Reports To: Senior Manager, Sales Support
Location: Columbia, Maryland
Position Summary:
The Customer Integration & Onboarding Specialist is responsible for leading the successful onboarding of customers to Electronic Data Interchange (EDI) while developing, maintaining, and troubleshooting EDI mappings between customers and internal business systems. This role serves as the primary point of contact for customers throughout the onboarding process, ensuring seamless integration, timely implementation, and exceptional customer service. The position works cross-functionally with Customer Service, Sales, IT, Finance, and external trading partners to improve order automation and reduce manual processing.
The Specialist will also serve as a cross-trained backup for the Customer Service department, providing support with order entry, customer inquiries, account maintenance, and other operational functions during periods of increased workload or employee absences to ensure business continuity.
Essential Functions and Responsibilities:
Customer Onboarding
  • Proactively identify customers that are candidates for EDI ordering.
  • Reach out to customers to discuss EDI capabilities and benefits.
  • Lead customers through the onboarding process from initial contact through production go-live.
  • Coordinate implementation timelines with internal and external stakeholders.
  • Provide post-go-live support to ensure a smooth transition.

EDI Mapping & Integration
  • Configure inbound and outbound transaction sets.
  • Validate customer data requirements and mapping specifications.
  • Troubleshoot mapping errors and transmission failures.
  • Maintain mapping documentation and implementation records.
  • Support management of applicable EDI transaction sets

Customer Support
  • Serve as the primary point of contact for customer EDI questions.
  • Resolve EDI-related order issues.
  • Monitor transaction failures and proactively resolve exceptions.
  • Ensure customer satisfaction through implementation.
  • Provide customer education on EDI processes.

Cross-Functional Collaboration, partnering with:
  • Customer Service
  • Sales
  • IT
  • Finance
  • Supply Chain & Third-party EDI providers to ensure successful implementations and ongoing operational excellence.

Process Improvement
  • Identify opportunities to increase EDI adoption.
  • Recommend automation improvements.
  • Standardize onboarding documentation and workflows.
  • Develop best practices for implementation.
  • Reduce manual order entry through increased EDI utilization.
  • Participate in cross-functional projects that enhance operational efficiency.

Reporting & Metrics - Track and Report:
  • New customer EDI implementations
  • Onboarding Timeline
  • EDI adoption rate
  • Transaction success rate
  • Failed transaction resolution time
  • Customer satisfaction
  • Order automation percentage

Minimum Qualifications / Education:
  • Associate degree in business, Information Systems, Supply Chain, or equivalent combination of education and relevant experience.
  • Minimum 2-3 years of experience in Edi, Customer Service, Order Management, Sales support or a related business operations role.
  • Experience with ERP systems and CRM experience, Infor M3 and Salesforce preferred.
  • Experience with EDI transactions and customer onboarding processes preferred
  • Customer implementation or project management experience.
  • Strong analytical skills with the ability to solve complex problems and gather data for input.
  • Strong initiative, and collaboration skills, able to work with employees at various levels of the organization to successfully resolve issues and lead projects.
  • Able and willing to learn new software tools.
  • Proficient in Microsoft Office and keyboard skills, with a minimum of 40 WPM.
  • Detail oriented, with the ability to manage multiple priorities in a fast-paced environment.

About Ambu
Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals. Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific.
For more information, please visit ambu.com or follow us on LinkedIn.
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About Ambu

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Noblesville, IN, US

Year founded

1937

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