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Client Integration Manager Jobs in Massachusetts

SCS Financial

Client Portfolio Manager

Boston, MA · On-site

$225K - $325K/yr

Participate in regular meetings with IG, IS, and senior leadership to ensure transparency, alignment, and strong workflow integration. * Review client mandates, direct manager monitoring, and ...

ROI Solutions

Product Support Engineer

Medford, MA

Manage vendor escalations, root-cause analysis, and resolution timelines * Advocate internally with ... Coordinate client-specific integration requests with engineering, ensuring requirements are ...

ROI Solutions

Product Support Engineer

Medford, MA · On-site

$95K - $110K/yr

Manage vendor escalations, root-cause analysis, and resolution timelines * Advocate internally with ... Coordinate client-specific integration requests with engineering, ensuring requirements are ...

SCS Financial

Client Portfolio Manager

Boston, MA

$225K - $325K/yr

Participate in regular meetings with IG, IS, and senior leadership to ensure transparency, alignment, and strong workflow integration. * Review client mandates, direct manager monitoring, and ...

STI

Device Integration Engineer

Woburn, MA · On-site

$113K - $153K/yr

Client: BILH/Lahey Job Responsibilities: * Focus on integrating clinical devices with EHR systems ... Maintains/Writes documentation and procedures for managing integrated clinical devices with the EHR.

CIBC

Alternatives Client Portfolio Manager

Boston, MA · On-site

... Manager (CPM), you will be a vital bridge between our alternative investment team, business ... Client & Advisor Feedback Integration: Actively solicit and gather feedback from clients and ...

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Client Integration Manager information

See Massachusetts salary details

$70.4K

$109.5K

$136K

How much do client integration manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client integration manager in Massachusetts is $109,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $133,800.00 per year, depending on experience, location, and employer.

What are some common challenges a Client Integration Manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What are the key skills and qualifications needed to thrive as a Client Integration Manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What does a Client Integration Manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.
What job categories do people searching Client Integration Manager jobs in Massachusetts look for? The top searched job categories for Client Integration Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Integration Manager jobs? Cities in Massachusetts with the most Client Integration Manager job openings:
Client Integration Manager jobs near you
Senior Project Manager, Compliance

Senior Project Manager, Compliance

Cartera Commerce, Inc.

Lexington, MA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Senior Project Manager - Compliance
Cartera Commerce, a Rakuten company, is looking for a experienced Project Managers to drive and manage cross-functional initiatives related to our client loyalty programs. This role includes driving technical and non-technical projects, supporting releases, providing client support and supporting PMO initiatives at Cartera.
Responsibilities:
  • Effectively manage external client side enhancement work, internal technical and non-technical project work, and internal business area projects. As part of planning work, the individual will be responsible for delivering milestones, requirements, plan updates, rollout plans, executing high-level testing, and supporting the release of any processes, software or tools updates associated with their assigned projects. The individual will regularly report statuses, manage and communicate risks and formulate mitigation plans.
  • This individual will also be required to work in both Waterfall and Agile frameworks environment, acting in the role of Scrum Master for one or more teams.
  • Build successful relationships in Cartera Commerce as well as with external clients and vendors.
  • Understand and manage projects to deliver value, control costs and ensure timelines are met.
  • Communicate cross-functionally on a regular basis to ensure quality and adherence to stakeholder requirements, specifications and timelines.
  • Communicate consistently with clients on behalf of Account Manager/Executive to inform client of progress and to answer questions related to client initiatives.
  • Must be highly responsive and anticipate possible solutions to problems / challenges.
  • Ensure all internal policies, procedures and processes are adhered to and documented and create/adapt as necessary and required.
  • Assist in preparation and performance of internal and external audits
  • Assist in completion of client-security questionnaires
  • Manage client audit remediation projects and other client improvement initiatives

  • This position will report to a Director of Project Management at Cartera Commerce and support Compliance and Client Project initiatives as directed.

Skills/Requirements:
  • A minimum of three (3) years of Project Management experience in an IT organization, managing vendor implementations or client integration or development projects.
  • Deadline oriented work ethic with superior project management and organizational skills.
  • Financial and e-commerce experience or the ability to learn and apply that experience to the Cartera business.
  • Ability to work across the entire organization at all levels and to motivate others to accomplish compliance and security related goals.
  • Ability to learn and understand our technical environment and apply processes to mitigate risk.
  • Adept at negotiating issues and resolving problems.
  • Ability to develop new processes and controls and/or adjust the program as situation dictates.
  • Strong analytical, writing and communication skills, including active listening skills and skill in presenting findings and recommendations for improvement.
  • Self-starter, able to work independently directly with clients and in teams.
  • Bachelor's degree a must, Advanced Degree or strong post-graduate certifications nice-to-have

Preferred Experience:
  • Familiarity with e-commerce, loyalty marketing programs and internet businesses.
  • Industry certificates in compliance and/or information security a plus.
  • PMP Certification or similar a plus.
  • Experience in start-up environments and with a "Big-Four" accounting firm a plus.
  • Experience in driving compliance process improvements a plus.

At Cartera Commerce, our employees are ourmost valuable assets - they are Cartera. We want you to succeed and go far here. Our dynamic environment lets you be you, while still collaborating toward team success. We want fun, proactive, high-energy individuals to join us in making people happy. Cartera Commerce offers competitive compensation packages including stock options, medical and dental insurance, matching 401(k), company-paid holidays, and five weeks of paid time off per year. At Cartera Commerce everyone is empowered and responsible for innovating, building, and producing.
Skills & Requirements Qualifications

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