ZipRecruiter

Log In

1

Client Intake Manager Jobs in Washington, DC (NOW HIRING)

SOME, Inc.

Wellness Manager (Senior Care)

Washington, DC · On-site

$53K - $56K/yr

Familiar with client intake, assessment, and referral processes. Applicable certifications issued ... Project Management * Problem-solving skills * Organized with an attention to detail * Ability to ...

SOME, Inc.

Wellness Manager (Senior Care)

Washington, DC · On-site

$53K - $56K/yr

Familiar with client intake, assessment, and referral processes. Applicable certifications issued ... Project Management * Problem-solving skills * Organized with an attention to detail * Ability to ...

next page

Showing results 1-20

All JobsClient Intake JobsClient Intake Manager JobsClient Intake Manager Jobs in Washington, DC

Client Intake Manager information

See Washington, DC salary details

$40.2K

$75.8K

$124K

How much do client intake manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client intake manager in Washington, DC is $75,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $89,500.00 per year, depending on experience, location, and employer.

How does a Client Intake Manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a Client Intake Manager, and why are they important?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What does a Client Intake Manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.
What are the most commonly searched types of Client Intake jobs in Washington, DC? The most popular types of Client Intake jobs in Washington, DC are:
Client Intake Manager jobs near you
Infographic showing various Client Intake Manager job openings in Washington, DC as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $75,821 per year, or $36.5 per hour.

Program Manager Home Care Services

Paragon Home Care

Mclean, VA

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Be an early applicant

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Paragon Home Care | Northern Virginia / McLean area
Full-Time | MondayFriday, 9:00 AM5:00 PM
Salary Range: $75,000-$90,000 per year, based on experience
LPN preferred, but not required

Job Summary
Paragon Home Care is seeking a highly organized, service-oriented, and proactive Program Manager to oversee the day-to-day operations of a private-duty home care program located on-site at a senior living community in Northern Virginia.
This is a key leadership position responsible for managing daily operations, coordinating caregiver schedules, supporting client intake, maintaining strong communication with residents and families, and ensuring a high-quality service experience. The Program Manager will serve as the primary on-site representative for Paragon Home Care while working closely with Paragons internal operations team for scheduling, staffing, care coordination, and after-hours/on-call support.
The ideal candidate has experience in home care, senior living, healthcare operations, client service, scheduling, or care coordination. An LPN license is preferred but not required.
Key Responsibilities
  • Serve as the on-site Program Manager for a private-duty home care program within a senior living community.
  • Manage daily operations Monday through Friday during regular business hours.
  • Respond promptly and professionally to resident, family, caregiver, and community staff inquiries.
  • Coordinate new client inquiries, intake workflow, service starts, schedule changes, and ongoing care needs.
  • Work with Paragons internal operations team on caregiver staffing, scheduling, care coordination, and service follow-up.
  • Help maximize utilization of existing caregiver staff before requesting supplemental staffing support.
  • Monitor caregiver attendance, call-outs, client fit, service quality, and overall performance.
  • Support caregiver communication, coaching, issue resolution, and escalation of performance concerns.
  • Help ensure clients receive consistent, responsive, and high-quality service.
  • Maintain regular communication with senior living community leadership and Paragon management.
  • Track key operating metrics, including service hours, staffing gaps, client concerns, caregiver utilization, and service recovery items.
  • Participate in weekly operational reviews and provide updates on program performance.
  • Coordinate with Paragons existing after-hours/on-call team for urgent needs outside regular business hours.
  • Promote a professional, customer-service-focused culture for residents, families, caregivers, and community partners.
Qualifications
Required
  • Experience in home care, senior care, senior living, healthcare operations, client services, or care coordination.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced service environment.
  • Comfortable working directly with older adults, families, caregivers, and senior living leadership.
  • Strong judgment, professionalism, and problem-solving ability.
  • Ability to handle sensitive resident/client situations with discretion and compassion.
  • Basic computer proficiency and ability to learn scheduling or care management software.
  • Reliable transportation to work on-site in Northern Virginia.
Preferred
  • Current Virginia LPN license.
  • Prior experience in private-duty home care or non-medical home care.
  • Experience with caregiver scheduling or staffing.
  • Experience working in a senior living community, assisted living, independent living, CCRC, or healthcare setting.
  • Familiarity with WellSky or similar home care software.
  • Supervisory or team lead experience.
  • Knowledge of client intake, care plans, service coordination, and caregiver matching.
Schedule
  • Full-time
  • Monday through Friday
  • 9:00 AM5:00 PM
  • Primarily on-site
  • Occasional coordination with Paragon leadership or on-call team may be required for urgent operational matters
Benefits
  • Health benefits
  • Paid time off
  • 401(k)
  • Support from an established home care operations team
  • Opportunity to help lead and grow a high-visibility senior care program
About Paragon Home Care
Paragon Home Care provides high-quality private-duty home care services to older adults throughout Northern Virginia. We are known for responsive communication, thoughtful caregiver matching, strong client service, and a hands-on approach to care coordination.
This role is an excellent opportunity for someone who enjoys building relationships, improving systems, supporting caregivers, and helping seniors receive dependable, compassionate support where they live.
Ideal Candidate
The right person for this role is not just a scheduler or administrator. We are looking for someone who can be the traffic controller for a busy senior care program. Someone who is calm under pressure, highly responsive, service-minded, and comfortable working with residents, families, caregivers, and leadership.
You should be able to see problems before they become bigger problems, follow through without being chased, and take pride in creating an excellent experience for clients and families.
Paragon Home Care is an Equal Opportunity Employer. We value professionalism, compassion, accountability, and respect in every part of our organization.