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Client Intake Assistant Jobs in Buffalo, NY (NOW HIRING)

StaffBuffalo

Senior Executive Assistant

Buffalo, NY

$70K - $110K/yr

Senior Executive Assistant StaffBuffalo is working with a highly professional, global organization ... Education requirement was not specified in the supplied intake materials. Benefits: * Salary range ...

Richmond Vona LLC

Case Manager

Buffalo, NY · On-site

$22 - $24/hr

Partner closely with attorneys, legal assistants, intake staff, and leadership to achieve favorable client outcomes. * Participate in training, coaching, and professional development opportunities.

Richmond Vona LLC

Case Manager

Buffalo, NY · On-site

$22 - $24/hr

Partner closely with attorneys, legal assistants, intake staff, and leadership to achieve favorable client outcomes. * Participate in training, coaching, and professional development opportunities.

Richmond Vona LLC

Case Manager

Buffalo, NY · On-site

$22 - $24/hr

Partner closely with attorneys, legal assistants, intake staff, and leadership to achieve favorable client outcomes. * Participate in training, coaching, and professional development opportunities.

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All JobsClient Intake JobsClient Intake Assistant JobsClient Intake Assistant Jobs in Buffalo, NY

Client Intake Assistant information

See Buffalo, NY salary details

$12

$24

$36

How much do client intake assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for client intake assistant in Buffalo, NY is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $27.93 per hour, depending on experience, location, and employer.

What is a client intake assistant?

Client Intake Assistants are administrative professionals who serve as the first point of contact for new clients in organizations such as law firms, medical offices, or social service agencies. They are responsible for gathering and verifying client information, explaining services, scheduling appointments, and ensuring all necessary documentation is completed accurately. Their role is crucial in creating a positive first impression and streamlining the onboarding process for clients. Client Intake Assistants also help ensure compliance with privacy and confidentiality standards.

What are the key skills and qualifications needed to thrive as a client intake assistant, and why are they important?

To thrive as a Client Intake Assistant, you need strong organizational abilities, attention to detail, and familiarity with client management processes, often supported by a high school diploma or associate degree. Proficiency with customer relationship management (CRM) software, data entry systems, and office productivity tools is typically required. Excellent communication, active listening, and a friendly, professional demeanor help you build rapport and accurately gather client information. These skills ensure efficient, accurate client onboarding and a positive first impression for your organization.

What are some common challenges faced by a client intake assistant, and how can they be addressed?

Client Intake Assistants often encounter challenges such as managing a high volume of inquiries, accurately collecting sensitive information, and maintaining clear communication between clients and the team. Staying organized with digital tools and checklists can help ensure information is not lost or overlooked. Additionally, developing strong interpersonal skills and keeping up-to-date with the latest intake protocols can help streamline the process and provide clients with a positive first impression of the organization.

What is the difference between Client Intake Assistant vs Customer Service Representative?

AspectClient Intake AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative or customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice settings, healthcare, legal, or financial industriesRetail, call centers, corporate offices, various industries
Employer & Industry UsageUsed in healthcare, legal, financial sectors for client onboardingUsed across retail, telecom, banking for customer support
Search & Comparison IntentUnderstanding client onboarding roles and responsibilitiesCustomer support and service functions

The main difference is that a Client Intake Assistant focuses on onboarding clients, gathering initial information, and setting up accounts in specialized industries like healthcare or legal. A Customer Service Representative handles ongoing support, inquiries, and issue resolution across various sectors. Both roles require strong communication skills but serve different stages of the client or customer journey.

What are the most commonly searched types of Client Intake jobs in Buffalo, NY?

The most popular types of Client Intake jobs in Buffalo, NY are:

What are popular job titles related to Client Intake Assistant jobs in Buffalo, NY?

For Client Intake Assistant jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Client Intake Assistant jobs in Buffalo, NY look for?

The top searched job categories for Client Intake Assistant jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Client Intake Assistant jobs?

Cities near Buffalo, NY with the most Client Intake Assistant job openings:

Client Intake Assistant jobs near you

Case Manager (Client Services)

Kids First Services

Buffalo, NY • On-site

Full-time

Posted 28 days ago

Job description

Job Summary

The Care Coordinator will assist individuals in navigating complex systems to obtain services such as Medicaid benefits, housing assistance, food programs, transportation, and other community-based resources. This role works closely with clients, government agencies, and community partners to ensure individuals successfully access the support they need.

Key Responsibilities

  • Conduct client intake and assess social and healthcare-related needs.

  • Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits.

  • Connect clients with appropriate community resources and service providers.

  • Track referrals and follow up to ensure services are received.

  • Maintain accurate documentation and case notes in internal systems.

  • Communicate with government agencies, healthcare providers, and community organizations to coordinate services.

  • Provide ongoing support and guidance to clients throughout the service process.

  • Ensure compliance with program requirements and organizational policies.

Qualifications

  • High School Diploma required; Associate’s or Bachelor’s degree in Social Work, Human Services, Public Health, Healthcare Administration, or related field preferred.

  • Strong communication and interpersonal skills.

  • Ability to work with diverse populations and individuals in need.

  • Strong organizational and time-management skills.

  • Basic computer skills and experience with data entry or case management systems.

Preferred Qualifications

  • Bilingual (Spanish or other languages) strongly preferred.

  • Experience in healthcare, social services, community outreach, or customer service.

  • Familiarity with government assistance programs such as Medicaid or SNAP.

Compensation & Benefits

  • Hourly Pay: $20–$23 per hour (based on experience)

  • Performance Bonus Opportunities

  • Career growth opportunities within a growing organization

  • Supportive team environment focused on community impact

Join Our Team

If you are passionate about helping people access essential services and want to make a meaningful difference in your community, we encourage you to apply.

Apply today to become part of a mission-driven organization improving access to care and social services.

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