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Client Implementation Project Manager Jobs in Fargo, ND

Understands client drivers and offers value engineering proposals for functionality, cost, and ... Demonstrated experience implementing a strong safety culture by application of health, safety, and ...

Understands client drivers and offers value engineering proposals for functionality, cost, and ... Demonstrated experience implementing a strong safety culture by application of health, safety, and ...

Understands client drivers and offers value engineering proposals for functionality, cost, and ... Demonstrated experience implementing a strong safety culture by application of health, safety, and ...

Understands client drivers and offers value engineering proposals for functionality, cost, and ... Demonstrated experience implementing a strong safety culture by application of health, safety, and ...

... client relationships. About the Role Senior Project Manager The Senior Project Manager plans and ... Implement cost control measures and oversee financial reporting, including the review and approval ...

Minimum of 5 years related experience in managing water/wastewater projects with full responsibility for budget, schedule, contractual obligations, client service, and quality standards required.

Consistent 15-20% year-over-year growth backed by strong client relationships, repeat work, and ... Project Manager (Concrete Construction) We are looking for an experienced Project Manager with ...

Review shop drawings, RFI's, and ASI's (all change orders) for coordination and implementation of ... Manage and monitor material procurement for the project, including submittal approval, fabrication ...

Project Managers should have excellent client interaction skills and ample knowledge of the construction industry. ESSENTIAL FUNCTIONS OF THE JOB • Network with potential and existing clients to ...

... Project Manager. This mid-level position supports the growing needs of our service line in North ... This position will also help senior staff develop new client relationships, maintain the existing ...

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Client Implementation Project Manager information

See Fargo, ND salary details

$40.3K

$110.4K

$183.6K

How much do client implementation project manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client implementation project manager in Fargo, ND is $110,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $138,400.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Fargo, ND?

For Client Implementation Project Manager jobs in Fargo, ND, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Fargo, ND look for?

The top searched job categories for Client Implementation Project Manager jobs in Fargo, ND are:

Client Implementation Coordinator

Midco

West Fargo, ND • On-site

Full-time

Re-posted 13 hours ago


Midco rating

8.5

Company rating: 8.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

14th of 99 rated telecommunications companies


Job description

Job Summary:
As a Client Implementation Coordinator, this role manages multiple client projects simultaneously with accountability for successful implementation, billing commencement, and overall client satisfaction, serving as the single point of contact and coordinating cross-functional teams to meet commitment dates. Success requires strong task management, validation of project accuracy, consistent client communication, and exceptional organizational skills. Position levels range from Client Implementation Coordinator I through IV, reflecting increasing project complexity, scope, and ownership based on experience and demonstrated capability.
This position can be filled anywhere in the Midco footprint of SD, ND, MN, KS, or WI.
Responsibilities:
  • Coordinate the activities of cross-functional project teams and manage tasks and project timelines to successfully implement all commercial client contract obligations, taking full responsibility of delivering a best-in-class client experience throughout the process.
  • Lead the project team by assisting with any barriers to meet project commitment dates, while understanding when escalation is necessary to achieve desired outcomes.
  • Responsible for the maintenance and overall coordination of project plans (schedules, communication plans, status updates and mitigating risks) required to successfully implement client contract obligations with accuracy, while ensuring compliance with Master Service Agreements, company policy and regulatory requirements.
  • Communicate and manage projects with vendors to ensure alignment across all stakeholders (client, vendor and internal team members) on install requirements and timing.
  • Manage all client onboarding activities (site surveys, installs) to ensure the client clearly understands project status including outstanding, pending and completed work.
  • Manage a variety of project types (client relocations, renewals, service changes, upgrades, conversions) that have varying project scopes.
  • Meet or exceed defined key performance indicators (KPIs).
  • Ensure client satisfaction through timely and proactive follow-up after installation.
  • Provide bill review assistance to all clients adding new services to ensure full understanding of monthly recurring charges, taxes and fees.
  • Ensure all special provisions, requests and instructions are recorded and executed per the signed contract.
  • Utilize CRM to execute essential functions and maintain a general understanding of sales activity.
  • Provide assistance and training to other team members.
  • Document client interactions in a timely manner according to company and departmental policies and procedures.
  • Assist with special projects as required by performing duties such as creating, editing and proof-reading documents, performing research, soliciting feedback from others, or other duties as assigned.
  • Model Midco's mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
  • Ensure customer privacy by adhering to Midco's privacy guidelines while actively following Midco policies and procedures.
  • Maintain reliable and predictable attendance as required by the position.
  • Perform other duties as assigned.

Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.
Required Qualifications:
  • High school diploma or equivalent (GED).
  • Skilled in using Microsoft 365 Suite (Word, Excel, PowerPoint and other applications).

Preferred Qualifications:
  • Bachelor's Degree.
  • General knowledge of basic voice, data and video services,

Note: Team members will be assigned a level based on the required experience and training. Advancement through levels is sequential and depends on the successful completion of all criteria at the preceding level. These criteria include fulfillment of career progression requirements, demonstrated proficiencies, product and service knowledge, and time-in-role or equivalent experience, where applicable.*
Client Implementation Coordinator I
  • 2 years in client-facing roles, with a focus on project coordination.
  • 1 year in the telecommunications industry.

Client Implementation Coordinator II
  • 3 years in client-facing roles, with a focus on project coordination.
  • 2 years in the telecommunications industry.
  • Manage multiple client projects simultaneously, coordinating cross-functional teams, and ensuring successful implementation and client satisfaction.
  • Facilitate business contracts with an understanding of more complex technical solutions.

Client Implementation Coordinator III
  • 4 years in client-facing roles, with a focus on project coordination.
  • 3 years in the telecommunications industry.
  • Serve high-profile clients with strategic planning, innovation, change management, and risk assessment.
  • Assist with Requests for Proposals (RFPs).
  • Handle advanced and complex projects, including private network solutions and dark fiber delivery.

Client Implementation Coordinator IV
  • 5 years in client-facing roles, with a focus on project coordination.
  • 4 years in the telecommunications industry.
  • Serve high-profile clients with strategic planning and advanced project coordination.
  • Manage the most complex and high-profile projects, requiring advanced strategic planning.
  • Handle the most advanced and complex projects, including private network solutions and dark fiber delivery, leveraging innovation and risk management skills.
  • Understand and manage Access Service Requests (ASRs) and deliver on close-out packet obligations.

The hiring range for this position is $19.50-$26.50. The actual base salary offered will be determined based on multiple factors including internal equity, location, and the individual's job-related knowledge, skills and experience. This position is hourly and may be eligible for additional compensation such as overtime.
In addition to base pay, this position is eligible for an annual bonus based on company and/or individual performanc
Work Environment:
  • The noise level in the work environment is low to moderate.
  • May may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.

Physical Qualifications:
  • May be occasionally required to reach with hands and arms, stoop, kneel, or crouch.
  • May be required to remain in a seated position for extended periods.
  • Heavy keyboard/mouse usage required with repetitive movements.

Mental Qualifications:
  • Navigate ambiguity and time-sensitive situations by maintaining professional judgment and effective decision-making under pressure.
  • Demonstrate self-awareness and interpersonal effectiveness when working with others, including during challenging or emotional situations.
  • Maintain focus and follow-through on work responsibilities when faced with competing priorities or setbacks.
  • Demonstrate persistence, adaptability, and a constructive approach when addressing obstacles or changes.

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