Client Facing Project Manager Jobs in Virginia (NOW HIRING)

Senior Digital Project Manager job at Web Development Group. Arlington, VA.

• At least 4 years of client-facing experience
• Experience with federal government is a major plus!
• Expert in planning, coordinating, directing + strategizing
• Technically minded or proficient in managing technical projects
• Positive & forward-thinking attitude
• Strong interpersonal & presentation skills
• Proficient with PM tools and platforms (ex. Jira/Confluence, TeamGantt)
• Expertise in reporting and risk assessments

Are you a seasoned and proven Project Manager who is passionate about user experience, open-sourced technologies, and the power of “design thinking” to drive technical solutions? Are you a highly collaborative team player and expert problem solver? If so, we are seeking folks like you to fill the crucial role of facilitating great experiences for both our clients and our internal teams.

WDG is an award winning web design agency that excels in creating enterprise-level WordPress and Drupal experiences that “sing”. We work with a diverse clientele that represents multiple verticals including: Trade Associations and non-profits, Commercial and Manufacturing, Higher Education, Museums and Cultural Institutions, and many more.

WDG project managers are coaches and collaborative problem solvers who clearly articulate the “why” in our process, mirror our clients goals and aspirations, and provide seamless transitions throughout the lifecycles of our projects. We are made up of ambitious, experienced, flexible, professionals who excel at collaborative problem solving. We WIN, fail, learn and improve together.

As a Project Manager, you will be the primary advocate for both your clients and our teams to ensure project success. You will be the client facing lead responsible for overseeing multiple user-centric website design and development projects, ensuring they are delivered on time, on budget, and meet the long term strategic goals of our clients. You will do so by creating and coordinating project plans, setting clear expectations, managing internal and external risk, and facilitating great collaboration and communication across teams.

• Be the primary lead for multiple website design/development projects and managing them from concept to delivery within an established WDG process framework
• Be the account lead on a limited number retainer-based clients and manage post-launch opportunities and optimizations within an established WDG process framework
• Create comprehensive project plans, schedules, and budgets
• Track and manage project tasks and milestones, ensuring satisfactory completion and a seamless experience for clients and internal team members
• Prepare agendas, presentations, documents, and correspondence for client/stakeholder engagements and internal meetings
• Ensure team members are well-prepared for all meetings
• Manage iterative design, development, and quality assurance processes
• Actively participate in user-centric business analysis and technical requirements documentation
• Actively participate in quality assurance testing
• Actively participate in resource management meetings
• Actively participate in team and process optimizations and improvements
• Proactively and transparently manage project risks both internally and with our clients

• At least 4 years experience as a Project Manager in an agency setting, preferably in the website development or digital marketing industry.
• Strong familiarity of waterfall, agile, and hybrid project management processes
• Expertise with standard project management tools (Confluence, Jira, or similar)
• Strong familiarity with design, development, and testing processes
• Strong familiarity with open-source content management systems (WordPress, Drupal, etc.), as well as common marketing, member, and sales management platforms (SalesForce, HubSpot, NetForum, MailChimp, etc.)
• Detail-oriented mindset with the ability to prepare agendas, effectively lead meetings, track action items.
• Excellent communication and interpersonal skills to maintain positive client relationships and partnerships
• Ability to remain calm, productive, and positive in a fast-paced agency environment
• Strong organizational and time management skills
• Proactive and results-driven approach
• Knowledge of resource management principles

We nurture an environment that encourages collaboration and continuous learning, offers competitive benefits and diverse and impactful work opportunities, and promotes a harmonious balance between work and personal life. We utilize a strategic blend of virtual and face-to-face meetings that foster team spirit and ensure that everyone is seen, heard, and connected.

WDG is headquartered in the Washington, D.C., region and offers the Senior Project Manager position as a hybrid or fully-remote role. We do have a preference for eastern-central time zones but this is not a hard requirement.

The salary for this role is commensurate with experience and ranges from $75,800 to $105,000. As a member of the project management team and in addition to Company wide competitive benefits and incentives, this job position is also eligible for commission-based incentives.

Do you see yourself working with us? If so, send a friendly note to us along with your resume and anything else that you believe we should know!