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How much do client experience rep jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client experience rep in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $34.13 per hour, depending on experience, location, and employer.

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For Client Experience Rep jobs, the most frequently searched job titles are:

Bilingual (Spanish) Client Experience Representative

Chattanooga, TN • On-site

Reliance Partners
Insurance Services • 51 - 200 employees
Learn more about Reliance Partnersexternal

$14 - $17.75/hr

Full-time

Posted 27 days ago

Job description

Client Experience Representative at Reliance Partners
Reliance Partners is seeking motivated individuals to join our team as a Client Experience Representative in our Chattanooga, TN office. This is an opportunity that offers hands-on experience in a professional environment, focusing on client support and administrative processes. This role is an excellent fit for those who excel in communication, have strong organizational skills, and are eager to develop their professional experience.
Position Overview:
The Client Experience Representative will be responsible for efficiently handling incoming customer inquiries via phone, providing prompt and courteous support, and performing light administrative tasks. Client Experience Representatives will work directly with our Customer Service team, following established company guidelines and adhering to industry regulations.
Benefits of Position:
  • Real- World Experience: Develop professional communication skills and gain insight into the world of customer service and insurance.
  • Supportive Team Environment: You'll work alongside experienced mentors and supervisors who will guide you throughout the position.

Primary Responsibilities:
  • Manage and maintain records of client communications in our agency management system (AMS) Zendesk.
  • Generate proofs of insurance upon request.
  • Answer inbound calls, ensuring prompt and professional service.
  • Maintain compliance with company policies and attendance standards.

Qualifications:
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Attention to detail and proficiency with Microsoft Office applications.
  • Ability to work effectively within a team.

Position Details:
  • Hours: Full-time shifts from 8 a.m. to 5 p.m. located in Chattanooga, TN.
  • Location: Chattanooga, TN

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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