ZipRecruiter

Log In

1

Client Experience Officer Jobs in Nebraska (NOW HIRING)

Gershman Mortgage

Loan Officer - Lincoln, NE

Lincoln, NE · On-site

Loan Officer LINCOLN, NE About Gershman Mortgage Communities, families, and homes are at the heart ... Develop a positive client experience consistently * Recommend loan solutions per lending guidelines ...

Security National

Sr. Trust Officer

Omaha, NE · On-site

In addition, the role is expected to build client relationships to generate new business by ... Extensive knowledge or experience in recommending sophisticated estate and financial planning ...

New

Southern Medical Recruiters

NE · On-site

Candidates must have strong hospital experience as CEO, CNO, COO, CFO, Director of Business Office ... Client offers excellent compensation, benefits, relo. allowance and other perks. CEO with BS, ...

The Reserves Network Inc

Trust Officer

Seward, NE · On-site

Trust Officer | $75,000-$ 10 0,000 | Onsite | Direct Hire Location: Seward, NE Your New Employer ... client relationships and deliver high-quality service What You'll Bring * Experience in trust ...

Firstnational

Senior Institutional Associate

Omaha, NE · On-site

Anticipate client needs and provide thoughtful recommendations that improve the client experience ... Partner with Relationship Managers, Investment Officers, Commercial Bankers, Treasury Management ...

Security National Bank

Sr. Trust Officer

Omaha, NE · On-site

In addition, the role is expected to build client relationships to generate new business by ... Extensive knowledge or experience in recommending sophisticated estate and financial planning ...

Signal of Lincoln

Part Time Security Officer

Lincoln, NE · On-site

$16/hr

... experience, you'll receive paid training, ongoing support, and opportunities to grow within a company that promotes from within. As a Security Officer, you'll serve as a visible presence at client ...

Securitas

Truck Gate Security Officer

Omaha, NE · On-site

$15 - $16/hr

Frequent interactions with client employees and guests. * Identify and report safety issues ... Security, Law Enforcement, or Military experience a plus. * Excellent customer service and team ...

Son

Specialized Populations Officer

Fremont, NE · On-site

$60K/yr

Higher starting pay may be considered based on education and experience, subject to final ... Enters and updates client information into appropriate systems; determines reports to send to the ...

Son

Specialized Populations Officer

Blair, NE · On-site

$60K/yr

Higher starting pay may be considered based on education and experience, subject to final ... Enters and updates client information into appropriate systems; determines reports to send to the ...

next page

Showing results 1-20

All JobsClient Experience Officer JobsClient Experience Officer Jobs in Nebraska

Client Experience Officer information

What is the difference between Client Experience Officer vs Customer Service Manager?

AspectClient Experience OfficerCustomer Service Manager
CredentialsRelevant certifications in customer experience, communication, or related fieldsCustomer service or management certifications often preferred
Work EnvironmentFocus on strategic initiatives, improving overall client experience, often cross-departmentalOversees customer service teams, handles daily client interactions
Industry UsageCommon in industries emphasizing client relationships like finance, tech, consultingWidely used in retail, hospitality, and service sectors
Search & Comparison IntentLooking for roles focused on client experience strategySeeking roles managing customer service teams

The main difference is that a Client Experience Officer focuses on strategic initiatives to enhance overall client satisfaction across the organization, while a Customer Service Manager manages daily customer interactions and service teams. Both roles require strong communication skills and industry-specific knowledge, but their scope and focus differ significantly.

Do client experience officer jobs require a degree?

Client Experience Officer roles typically do not require a specific degree, but employers often prefer candidates with a bachelor's degree in business, communications, or related fields. Relevant skills such as customer service, communication, and problem-solving are important, and certifications in customer experience or management can be beneficial.

Is customer experience a stressful job?

A Client Experience Officer role involves managing customer interactions and ensuring satisfaction, which can be demanding during high-volume periods or complex issues. The job often requires strong communication skills, problem-solving, and the ability to handle challenging situations, which may contribute to stress levels. However, stress varies depending on workload, support systems, and individual resilience.

What is a client experience officer?

A client experience officer is a professional responsible for managing and improving the overall experience clients have with a company. They analyze customer feedback, develop strategies to enhance satisfaction, and often collaborate with sales, marketing, and support teams to ensure positive interactions. Strong communication skills and familiarity with customer relationship management (CRM) tools are typically required for this role.
Client Experience Officer jobs near you
Infographic showing various Client Experience Officer job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Loan Officer - Lincoln, NE

Lincoln, NE • On-site

Gershman Mortgage
Commercial Banking • 201 - 500 employees
Learn more about Gershman Mortgageexternal

Full-time

Re-posted 9 days ago

Key responsibilities

  • Develop referral sources for purchase and refinance mortgages from realtors, builders, professional and personal contacts

  • Build rapport, analyze financial situations, determine the appropriate loan product, and submit a preliminary loan package for processing

  • Manage a portfolio of customer relationships effectively

Job description

Loan Officer
LINCOLN, NE
About Gershman Mortgage
Communities, families, and homes are at the heart of what we do at Gershman Mortgage. Our founding principles are based on the core values of honesty, integrity, the entrepreneurial spirit, and putting our customers first. We are passionate and committed to customer service and strive to ensure that we exceed the expectations of our customers. We are a customer-centric company devoted to creating and maintaining long-lasting relationships.
About the Position
The Loan Officer will increase their mortgage loan portfolio by developing business contacts and attracting mortgage customers. They will be responsible for all aspects of originating and negotiating mortgage loans and advising and counseling our customers on available loan options.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
  • Develop referral sources for purchase and refinance mortgages from realtors, builders, professional and personal contacts
  • Build rapport, analyze financial situations, determine the appropriate loan product to meet clients' goals, and submit a preliminary loan package for processing
  • Achieve sales and referral goals
  • Develop a positive client experience consistently
  • Recommend loan solutions per lending guidelines and client requirementsManage a portfolio of customer relationships effectively
  • Seek prospective opportunities to retain and/or develop new clients

Competencies
  • Proactively seek ways to develop and expand referral network relationships to achieve sales goals
  • Desire to maximize personal productivity through attention to detail, self-motivation, and adaptability
  • Actively participate in opportunities to expand knowledge, influence others, and maintain continuing education

Required Education and Experience
  • BA/BS degree or equivalent experience in residential mortgage sales
  • 2+ years of retail, residential mortgage sales experience
  • Documented success with residential purchase/refinance mortgage loans
  • Established relationships with local referral networks
  • The successful candidate must meet and comply with all requirements outlined in the SAFE Act, including, but not limited to, the successful completion of the required background checks and obtaining a Unique Identifier from the NMLS

Work Environment
This job operates in a professional office environment and routinely uses standard equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. No or very limited physical effort is required. No or very limited exposure to physical risk. Work is generally performed in a typical office work environment.
EEO Statement
Gershman Mortgage is an Equal Opportunity Employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Apply