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Client Experience Intern Jobs in Boston, MA (NOW HIRING)

Clinical Intern

Roxbury, MA · On-site

$16.25 - $21.75/hr

Clinical Intern -- Graduate Field Placement Roxbury, MA | Paid Internship | MSW · CMHC · MFT ... client needs) Preferred/Nice-to-Haves * A minimum of one year of prior clinical or field experience ...

Intern - Operational Finance

Boston, MA · On-site

$19.25 - $25.25/hr

Atlanta, GA 31136 USA Minimum Years Experience: Travel Involved: Job Type: Temporary Job ... ensure client contractual requirements are met in regard to billing and accounts receivables.

Fall 2026 Sales Intern

Hyde Park, MA · On-site

$15.25 - $20.75/hr

This position will provide the opportunity to gain hands-on business experience working in a driven ... Execute selling cycle with the client, from the first contact to the final payment and follow up * ...

... to client deployment. Working closely with Senior PMs, developers, and creative teams, the intern ... Support daily collaboration across account, UX, UI, development, strategy, and QA teams to keep ...

New

... to client deployment. Working closely with Senior PMs, developers, and creative teams, the intern ... Support daily collaboration across account, UX, UI, development, strategy, and QA teams to keep ...

New

... to client deployment. Working closely with Senior PMs, developers, and creative teams, the intern ... Support daily collaboration across account, UX, UI, development, strategy, and QA teams to keep ...

New

... based on client requirements and business needs. *Must be a student at Brandeis University ... Experience planning, setting up and executing events * Experience with Microsoft Office Suite

... based on client requirements and business needs. *Must be a student at Brandeis University ... Experience planning, setting up and executing events * Experience with Microsoft Office Suite

... based on client requirements and business needs. *Must be a student at Brandeis University ... Experience planning, setting up and executing events * Experience with Microsoft Office Suite

Unpaid Internship, Stabilization

Boston, MA · On-site

$15.75 - $21/hr

The intern, working under the direction of the Stabilization leadership team. The intern conducts ... REQUIRED: * Experience using motivational interviewing in client interactions * Familiarity ...

Showing results 21-40

Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Boston, MA?

The most popular types of Client Experience jobs in Boston, MA are:

What cities near Boston, MA are hiring for Client Experience Intern jobs?

Cities near Boston, MA with the most Client Experience Intern job openings:

Intern - Life Sciences Advisory, Health Segment - Campus 2027

Guidehouse

Boston, MA

$59K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Guidehouse rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

33rd of 72 rated business consultants


Job description

Job Family:

Intern


Travel Required:

Up to 25%


Clearance Required:

None

What You Will Do:
Guidehouse Life Sciences is an engine of innovation, helping pharmaceutical, biotech, medical device, and diagnostic companies develop custom solutions that tackle today's challenges, while anticipating tomorrow's opportunities. You will have an immediate impact by partnering with our clients, across all levels, to deliver product planning, pricing, reimbursement, product commercialization, and regulatory and compliance solutions.

The Guidehouse Internship Program staffs Interns on real world projects, showcasing the Guidehouse culture and providing them with a meaningful consulting experience. Interns work collaboratively with our teams on both internal and client projects, and will contribute to analyses and deliverables that are valued and visible on their client engagements. Each Intern is paired with a Buddy to serve as a resource that can assist them in navigating their Guidehouse experience, in addition to support they will receive across their project teams.

Highlights of our Internship Program include:

  • 10-week experience in Summer 2027 (Anticipated to start Monday, June 7 and run until Friday, August 13)

  • Learning & Development Sessions (both E-learning & Instructor Lead)

  • Mid-Point and Final Evaluations

  • Corporate Social Responsibility (CSR) Intern Event

  • Networking & Social Activities and Events

  • Intern Speaker Series

  • Collaborative Group Projects


This position develops an Intern's analytical, creative, and interpersonal skills essential to effective strategy consulting. Interns work with Guidehouse Life Sciences teams providing support through all aspects of project work. Specific tasks typically include: engaging in interviews with physicians, payers, and other thought leaders in healthcare; gathering and analyzing medical literature, healthcare market reports and databases; developing strategic frameworks to communicate complex ideas with clarity; and participating in document writing, production, and client presentations.


What You Will Need:

  • Minimum Years of Experience: 0 years

  • Degree Status: Bachelor's degree or Master's degree (Must still be enrolled in an accredited undergraduate or graduate degree program through Fall 2027 and graduate by Summer 2028)

  • Would not require sponsorship now or anytime in the future to work in the United States; Students possessing F-1 or J-1 visas are excluded from interview schedules or being hired for this position.


What Would Be Nice To Have:

  • BA, BS, MPH, MBA, or MS-BA with the following concentrations are preferred: Biology, Biochemistry, Business, Biomedical Engineering, Biometry, Economics, Finance, Health, Neurobiology, Neuroscience, Pharmacy, Pharmacology, Physiology, and Public Health

  • Demonstrated interest in Life Sciences consulting

  • Critical thinking, creativity, and strong oral and written communication skills

  • Demonstrated adeptness at data collection, organization, and quantitative analytical skills

  • High level of motivation and initiative

  • PowerPoint and Excel skills with ability to think graphically

The annual salary range for this position is $59,000.00-$98,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.


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