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Client Experience Intern Jobs in Massachusetts (NOW HIRING)

Intern, Non-exempt Office location: Framingham, MA (onsite) About 52Launch 52 Launch is a full ... experience with real client projects, from exploratory research and brand naming workshops to ...

Intern, Non-exempt Office location: Framingham, MA (onsite) About 52Launch 52 Launch is a full ... experience with real client projects, from exploratory research and brand naming workshops to ...

Audit Intern Summer 2027

Boston, MA · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Audit Intern Summer 2027

Boston, MA · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Audit Intern Winter 2028

Boston, MA · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Audit Intern Winter 2027

Boston, MA · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Audit Intern Winter 2027

Boston, MA · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Audit Intern Winter 2027

Boston, MA · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Event Intern

Bridgewater, MA · On-site

$13.50 - $16.75/hr

... experience. Training is provided. Responsibilities: * Assist in ensuring event spaces are market ... Participate in client meetings as needed, such as drop-off meetings and ceremony rehearsals ...

Event Intern

Assonet, MA

$13 - $16/hr

... experience. Training is provided. Responsibilities: * Assist in ensuring event spaces are market ... Participate in client meetings as needed, such as drop-off meetings and ceremony rehearsals ...

Design Intern

Framingham, MA · On-site

$15/hr

... to-go client facing presentations * Prototyping: utilize prototyping skills to build proof of ... Efficient communication with internal team Qualifications & Experience (required) * Currently ...

New

Design Intern

Framingham, MA · On-site

$15/hr

... to-go client facing presentations * Prototyping: utilize prototyping skills to build proof of ... Efficient communication with internal team Qualifications & Experience (required) * Currently ...

New

Safety Intern - Western MA

Holyoke, MA

$14.75 - $19.75/hr

Think like a client * Be patient and flexible--even when unexpected obstacles arise * Ensure ... This role provides hands-on experience in construction safety practices, compliance, and field ...

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Massachusetts?

The most popular types of Client Experience jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Experience Intern jobs?

Cities in Massachusetts with the most Client Experience Intern job openings:

Market Research Intern

52Launch

Framingham, MA

$15/hr

Part-time, Internship

Re-posted 15 days ago


Job description

Job Position Title: Market Research Intern

Department:
Marketing

Reports to:
Director of Marketing

Employment type:
Intern, Non-exempt

Office location:
Framingham, MA (onsite)


About 52Launch

52 Launch is a full-service design and technology that takes unique product ideas from concept to market. We partner with entrepreneurs and growing businesses to handle every step: industrial design, sourcing, manufacturing, branding, and marketing; all integrated, all in-house. Our clients come to us because they are ready to execute, and they stay because we deliver. If you're looking for project-based work where the results are tangible, the people are sharp, and no two projects look the same, you'll find it here.


Position Description

We are a team of builders, strategists, and creatives who hold ourselves to an exceptionally high standard because our clients depend on us to get it right. We are seeking a highly organized, creative, and proactive intern to join the 52Launch Marketing team on a temporary basis. This role would support the market research team in uncovering consumer insights, identifying market opportunities, and shaping strategic recommendations for early-stage brands, gaining hands-on experience with real client projects, from exploratory research and brand naming workshops to helping build client-facing presentations.


Note: We are open to summer interns or students working part-time during the academic year.


Responsibilities

  • Collaborate closely with the market research team to support ongoing client projects.
  • Manage multiple tasks across a wide range of clients while maintaining accuracy, organization, and attention to detail.
  • Conduct research to understand client industries, competitors, and emerging market trends.
  • Contribute ideas and participate in brand naming sessions.
  • Help build clear, visually engaging slides and reports that communicate key findings and recommendations.
  • Be open to feedback and committed to developing your presentation skills. If comfortable, support client-facing presentations
  • May be asked to work on other projects within the full Marketing Team.


Qualifications & Experience (required)

  • 2-3 years of relevant work or college/university experience
  • Experience organizing and prioritizing workload
  • Familiarity with Google Suite
  • Strong understanding of Marketing
  • Strong communication and organizational skills
  • Ability to manage multiple brands and projects simultaneously


Qualifications & Experience (preferred)

  • Degree or certification in Marketing/Communications in process
  • Experience with using critical thinking combined with AI



Applications are reviewed on a rolling basis. Please note that we do not accept unsolicited agency submissions for this role.

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Compensation

In accordance with Massachusetts law, the pay for this position is disclosed below.


Hourly Rate:$15/hour

Final rate will reflect the candidate's experience, demonstrated industry expertise, portfolio quality, and relevant qualifications within the posted range. This range represents 52Launch's good-faith estimate at the time of posting.


52Launch logo

About 52Launch

Sourced by ZipRecruiter

Industry

Social sciences and humanities research

Company size

11 - 50 Employees

Headquarters location

Framingham, MA, US

Year founded

2016