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Client Engagement Manager Jobs in Atlanta, GA (NOW HIRING)

Chain IQ

Client Engagement Management

Atlanta, GA · On-site

The Client Engagement Manager is responsible for the planning, coordination, and the execution of strategies, resourcing, and delivery of our client's Strategic Sourcing and Procurement strategic and ...

Chain IQ

Client Engagement Management

Atlanta, GA · Remote

The Client Engagement Manager is responsible for the planning, coordination, and the execution of strategies, resourcing, and delivery of our client's Strategic Sourcing and Procurement strategic and ...

Stable Kernel

Client Engagement Specialist

Atlanta, GA · On-site

In addition to managing client relationships, you will help design and execute client engagement programs, including executive events, client gifting initiatives, industry experiences, and strategic ...

Default Brand

Tenant Engagement Manager

Sandy Springs, GA · On-site

$60 - $80/hr

The Tenant Engagement Manager is a highly creative and collaborative role that leads the day ... Prior experience within the commercial real estate sector or with employee / client engagement ...

New

FlexTrades

Remote Engagement Manager

Atlanta, GA · On-site

The Remote Operations Engagement Manager is responsible for building strong, repeatable ... Ensure employees arrive at work on time and meet the client's performance expectations * Handle ...

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Client Engagement Manager information

See Atlanta, GA salary details

$33.2K

$94.4K

$163.5K

How much do client engagement manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client engagement manager in Atlanta, GA is $94,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $118,300.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the most commonly searched types of Client Engagement jobs in Atlanta, GA?

The most popular types of Client Engagement jobs in Atlanta, GA are:

What are popular job titles related to Client Engagement Manager jobs in Atlanta, GA?

For Client Engagement Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Atlanta, GA look for?

The top searched job categories for Client Engagement Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Client Engagement Manager jobs?

Cities near Atlanta, GA with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $94,360 per year, or $45.4 per hour.

Client Engagement Management

Chain IQ

Atlanta, GA • On-site

Full-time

Re-posted 26 days ago

Job description

At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
Purpose:
The Client Engagement Manager is responsible for the planning, coordination, and the execution of strategies, resourcing, and delivery of our client's Strategic Sourcing and Procurement strategic and operational programs. By collaborating with client stakeholders, this role will ensure all services are delivered according to schedule and exceptional service is provided throughout the engagement whilst maintaining the accounts P&L.
As a crucial member of the Client Engagement Management team, you will engage with all levels of client stakeholders to identify key areas of opportunity and lead resources, including global sourcing teams, on-site and off-site delivery teams, to swift and measurable results for the client. You will be hands-on to develop required solutions and providing guidance, expertise and coaching when required.
You will be accountable for delivering Chain IQ's full suite of services, including developing and implementing new Strategic Sourcing and Operational Procurement processes, governance and spend management controls, preparing appropriate levels of operational reporting, as well as, quality measurement reporting through KPI's and meeting defined SLA's.
Key Attributes:
  • Be responsible for Chain IQ's delivery to the Client(s) ensuring Chain IQ meets or exceeds its contractual obligations and stakeholder expectations playing a "hands on" role as needed
  • Work collaboratively to ensure Chain IQ leverages learnings and experience across Chain IQ's client portfolio to drive maximum value for both Clients and Chain IQ (e.g. opportunities for consortia buying, best practice sharing, market knowledge) respecting at all times Client confidentiality
  • Drive transition, transformation and continuous improvement leveraging Chain IQ support functions where appropriate
  • Keep detailed documentation of client interactions to assist in escalations, ensure dependencies and obligations are being met and there is a clear process of obtaining metrics necessary for KPI reporting
  • Train and inform staff on process changes as agreed with the Client
  • Be proactive in delivering value-add solutions to Clients, lead Client engagement meetings and Quarterly Business Reviews to ensure Chain IQ are delivering against key metrics of success
  • Work with sourcing teams to ensure accounts achieve savings targets
  • Strengthen the relationships with client business partners to increase spend coverage
  • Support overall revenue targets for the region through supporting Transformation Services team in the Americas region
  • Drive strategic growth through revenue expansion from existing accounts on a yearly basis
  • For each account ensure Client Development Plans are accurate and complete
  • For each account ensure stakeholder mappings are complete and actions are occurring to deepen relationships with the client.
  • Assure accurate documentation and pipeline reporting out of Salesforce for all expansion opportunities
  • Drive account profitability by holistically assessing the growth potential of the account and the respective internal delivery model of the existing client portfolio
  • Be a positive role model and help implement change and the company strategy in all aspects of our delivery

Requirements:
  • A minimum of 5+ years of proven track record of success in account management or service delivery within the professional services industry.
  • Candidates with 8+ years of experience with a combination of account management and strategic procurement will be considered at a higher seniority
  • Experience building proposals and pricing sheets for services for enterprises
  • Expertise in facilitating change management during transformative programs spanning multiple business areas
  • Proven experience in delivering results in complex matrix environment
  • Possess the ability to influence and drive change in complex environment and often without direct authority
  • Gravitas to operate at the most senior levels of both the Client and Chain IQ
  • Commercial focus with high degree of Client centricity
  • Be a team player with the ability to work under pressure and high flexibility
  • Strong communication, presentation and people leadership skills
  • Leadership of professional sourcing, operational procurement, and nearshore and offshore remote staff
  • Advance Microsoft PowerPoint and Excel skills required

Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let's shape the future of procurement - together.
Chain IQ - Create. Lead. Make an impact.
Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

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