... collect client stories, and obtain media release authorizations for use in marketing and ... staff engagement Communications Management and Reporting -Manage multiple marketing and ...
... collect client stories, and obtain media release authorizations for use in marketing and ... staff engagement Communications Management and Reporting -Manage multiple marketing and ...
... collect client stories, and obtain media release authorizations for use in marketing and ... staff engagement Communications Management and Reporting -Manage multiple marketing and ...
... collect client stories, and obtain media release authorizations for use in marketing and ... staff engagement Communications Management and Reporting -Manage multiple marketing and ...
... collect client stories, and obtain media release authorizations for use in marketing and ... staff engagement Communications Management and Reporting -Manage multiple marketing and ...
Quick apply
... collect client stories, and obtain media release authorizations for use in marketing and ... staff engagement Communications Management and Reporting -Manage multiple marketing and ...
Own client communications during high-severity incidents and escalations, ensuring timely, clear updates and coordinating the team's response through resolution. * MDR Process Management: Refine and ...
Quick apply
Own client communications during high-severity incidents and escalations, ensuring timely, clear updates and coordinating the team's response through resolution. * MDR Process Management: Refine and ...
... Manage client interactions across phone, voicemail, email, text, and other communication channels as assigned- Route calls, messages, and requests to the appropriate team members or departments in a ...
... Manage client interactions across phone, voicemail, email, text, and other communication channels as assigned- Route calls, messages, and requests to the appropriate team members or departments in a ...
Client Experience Coordinator & Executive Support
Omaha, NE · On-site
$18 - $20/hr
... managers, and executive-level support for service-based businesses across the region. We're ... Act as the first point of contact for incoming client communications * Assist with appointment ...
Client Experience Coordinator & Executive Support
Omaha, NE · On-site
$18 - $20/hr
... managers, and executive-level support for service-based businesses across the region. We're ... Act as the first point of contact for incoming client communications * Assist with appointment ...
Client Relationship Manager
Omaha, NE · On-site
The Client Relationship Manager coordinates these services working with a team of Caregivers. We ... Superb interpersonal and communication skills are essential. Success requires proactively ...
Quick apply
Client Relationship Manager
Omaha, NE · On-site
The Client Relationship Manager coordinates these services working with a team of Caregivers. We ... Superb interpersonal and communication skills are essential. Success requires proactively ...
This includes the tracking and management of activities, issues, tasks, contacts, and other client communications. * Own your Client Book of Business - be the subject matter expert and be prepared to ...
This includes the tracking and management of activities, issues, tasks, contacts, and other client communications. * Own your Client Book of Business - be the subject matter expert and be prepared to ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... S., so strong communication skills with both clients and internal team members is essential.
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... S., so strong communication skills with both clients and internal team members is essential.
Wealth Management Client Relationship Manager
Omaha, NE · On-site
$71K - $80K/yr
Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend ... Communicates clearly and succinctly, utilizing interpersonal communication and relationship ...
Wealth Management Client Relationship Manager
Omaha, NE · On-site
$71K - $80K/yr
Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend ... Communicates clearly and succinctly, utilizing interpersonal communication and relationship ...
Client Manager
Lincoln, NE · On-site
The Client Manager will support the Property & Casualty (P&C) insurance team at UNICO. The Client ... Maintains proper communication and builds effective relationships with clients and companies ...
Client Manager
Lincoln, NE · On-site
The Client Manager will support the Property & Casualty (P&C) insurance team at UNICO. The Client ... Maintains proper communication and builds effective relationships with clients and companies ...
Client Manager
Lincoln, NE · On-site
The Client Manager will support the Property & Casualty (P&C) insurance team at UNICO. The Client ... Maintains proper communication and builds effective relationships with clients and companies ...
Client Manager
Lincoln, NE · On-site
The Client Manager will support the Property & Casualty (P&C) insurance team at UNICO. The Client ... Maintains proper communication and builds effective relationships with clients and companies ...
The Client Manager is the primary business contact for the client, impacting client satisfaction ... Maintains proper communication and builds effective relationships with clients and companies ...
The Client Manager is the primary business contact for the client, impacting client satisfaction ... Maintains proper communication and builds effective relationships with clients and companies ...
Client Services Manager II
Omaha, NE · Hybrid
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · Hybrid
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · Hybrid
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · Hybrid
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · On-site
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · On-site
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · Hybrid
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
Client Services Manager II
Omaha, NE · Hybrid
The Client Services Manager II assists in leading Client Services operations and ensures the ... Excellent verbal and written communication skills with the ability to build relationships across ...
... our client to hire a Communications Coordinator. This role will serve as the central link for ... Position Summary The Communications Coordinator will manage company-wide announcements, coordinate ...
... our client to hire a Communications Coordinator. This role will serve as the central link for ... Position Summary The Communications Coordinator will manage company-wide announcements, coordinate ...
... our client to hire a Communications Coordinator. This role will serve as the central link for ... Position Summary The Communications Coordinator will manage company-wide announcements, coordinate ...
... our client to hire a Communications Coordinator. This role will serve as the central link for ... Position Summary The Communications Coordinator will manage company-wide announcements, coordinate ...
Regional Manager
Omaha, NE · On-site
$90 - $130/hr
Serve as the primary client liaison, handling unscheduled client communications during business ... Approve expense requests and manage expense reporting to align with budget expectations. * Compile ...
Regional Manager
Omaha, NE · On-site
$90 - $130/hr
Serve as the primary client liaison, handling unscheduled client communications during business ... Approve expense requests and manage expense reporting to align with budget expectations. * Compile ...
Client Communications Manager information
What does a client communications manager do?
A Client Communications Manager is responsible for overseeing and coordinating all communications between a company and its clients. This role involves developing communication strategies, managing client relationships, and ensuring that information is delivered clearly and effectively. They often handle client inquiries, resolve issues, and work closely with other departments to maintain high client satisfaction. Their goal is to foster strong, long-term relationships with clients and support the company’s brand and reputation.
What are the key skills and qualifications needed to thrive as a client communications manager?
To thrive as a Client Communications Manager, you need strong written and verbal communication abilities, project management experience, and typically a degree in communications, marketing, or a related field. Familiarity with CRM software, digital communication platforms, and analytics tools is commonly required. Relationship-building, active listening, and problem-solving are standout soft skills for this role. These skills ensure effective client engagement, accurate messaging, and the ability to resolve issues, all of which are crucial for maintaining client satisfaction and business success.
How does a client communications manager typically collaborate with other departments to ensure consistent messaging?
A Client Communications Manager works closely with marketing, sales, and customer service teams to develop and maintain unified messaging across all client touchpoints. This collaboration ensures that all client-facing materials and communications reflect the company's brand and objectives. Regular meetings, shared project management tools, and coordinated strategy sessions are common practices to align efforts and avoid miscommunication. Strong interpersonal skills and a proactive approach are essential for facilitating effective cross-departmental communication.
What is the difference between Client Communications Manager vs Customer Service Manager?
| Aspect | Client Communications Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Managing communication strategies with clients | Overseeing customer support and service quality |
| Required Skills | Communication, PR, client relationship management | Customer support, problem-solving, team leadership |
| Work Environment | Corporate, client-facing, marketing or PR teams |
While both roles involve client interaction, the Client Communications Manager focuses on strategic communication and maintaining client relationships, often in marketing or PR contexts. The Customer Service Manager emphasizes direct support and resolving customer issues. Understanding these differences helps in choosing the right career path or job search focus.
What are the most commonly searched types of Client Communications jobs in Nebraska?
The most popular types of Client Communications jobs in Nebraska are:
Job description
Description
The Marketing and Communications Manager is responsible for developing and executing clear
communication and marketing strategies with brand consistency that elevate Legal Aid of
Nebraska's public profile, foster community engagement, bolster fundraising efforts, and support
the organization's mission. This individual collaborates across departments to build impactful
messaging, manages digital and print communications, and strengthens relationships with
stakeholders, media, and the broader community.
Essential Functions
Marketing and Communications Administration
-Design and implement annual marketing and communications plans in collaboration
with development and executive staff.
-Create and manage Legal Aid's external communications, including digital media,
print publications, press releases, newsletters, and promotional materials.
-Ensure all public-facing materials align with organizational values, strategic priorities,
and accessibility standards.
-Create and oversee the production of visual content, including videos, graphics, and
branding materials that support programmatic and fundraising initiatives.
-Work in collaboration with Legal Aid staff or community partners to coordinate
outreach events to promote Legal Aid and support relationship efforts. This includes
working with outreach organizations to complete event registrations and understand
the requirements of participation, coordinating volunteers, and equipping staff and/or
volunteers with event logistics and materials needed.
Marketing and Communications Engagement
-Maintain and grow Legal Aid's presence across social media platforms (e.g.,
Facebook, Twitter, LinkedIn, Instagram, YouTube) with engaging and mission-aligned
content.
-Attend community outreach events, legal clinics, and other organizational programs to capture photos, collect client stories, and obtain media release authorizations for use in marketing and communications materials.
-Coordinate and oversee external outreach efforts that increase awareness of Legal
Aid's services, strengthen community relationships, and support client outreach,
volunteer engagement, and fundraising objectives
-Respond to media inquiries and coordinate media opportunities, including interviews
and story placements.
-Build and maintain positive relationships with media outlets, community partners,
donors, and influencers.
-Support internal communications to ensure consistent organizational messaging and
staff engagement
Communications Management and Reporting
-Manage multiple marketing and communications projects simultaneously,
establishing timelines, priorities, and deliverables.
-Track and analyze engagement metrics to assess the impact of communication
strategies and adjust as needed.
-Maintain and regularly update Legal Aid's website, including content management,
design, and user engagement tools.
-Manage donor database as a means to track donor involvement and retention,
ensuring data health for donor profiling and marketing and communications
strategies.
-Contribute to grant writing and donor communications by providing impact statistics,
and branded visuals.
-Support annual giving initiatives, major donor engagement, special events, and
planned giving communications.
-Establish and manage a centralized client story library by proactively collecting,
interviewing, documenting, and updating client impact stories, ensuring content is
readily available for donor communications, fundraising materials, grant reports,
annual reports, and other strategic communications needs.
Requirements
Basic Requirements:
-Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a
related field; equivalent work experience may be considered.
-Minimum of three (3) years of professional experience in marketing and/or
communications
Preferred Requirements:
-Demonstrated ability to translate complex legal, social service, or public policy
concepts into compelling, audience-friendly content.
-Experience supporting fundraising, donor engagement, or development initiatives.
-Experience managing organizational branding initiatives.
-Experience working in nonprofit or public interest settings.
-Strong writing, editing, and proofreading skills.
-Proficient in managing digital and print communications, with experience in graphic
design and multimedia production.
-Demonstrated expertise with Adobe Creative Cloud (Photoshop, InDesign,
Illustrator).
-Familiarity with content management systems (e.g., WordPress) and basic HTML.
-Skilled in managing social media platforms and scheduling tools.
-Adept at storytelling and creating mission-driven content for diverse audiences.
-Strong interpersonal and collaboration skills.
-Ability to work independently, manage multiple projects, and meet deadlines.
-Familiarity with SEO, Google Analytics, and email marketing tools (e.g., Mailchimp).
-Photography and video production/editing experience.
-Bilingual in English and another language spoken by Legal Aid clients is a plus.
-Demonstrated commitment to diversity, equity, and inclusion.
Physical Requirements:
-Primarily office-based with general office conditions
-Must be able to remain in a stationary position for extended periods and operate
standard office equipment
-Ability to travel across the state as needed for client meetings, court appearances,
and outreach events.
-Must be able to lift up to 15 pounds at times.
Work Schedule:
-This position primarily works standard business hours; however, occasional evening and weekend hours are required to support community events, legal clinics, outreach activities, and other organizational initiatives. Weekend commitments consist of a few hours on select Saturdays throughout the year.