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Client Care Veterinary Receptionist Jobs (NOW HIRING)

Innovetive PetCare

Veterinary Receptionist

Knoxville, TN · On-site

$17 - $19/hr

Knoxville, Tennessee Compensation: $17.00 - $19.00 / hour Description Veterinary Receptionist (Client Care Representative) Animal Emergency & Specialty Center of Knoxville | Knoxville, Tennessee Are ...

Innovetive Petcare

Veterinary Receptionist

Knoxville, TN · On-site

$17 - $19/hr

Veterinary Receptionist (Client Care Representative) Animal Emergency & Specialty Center of Knoxville | Knoxville, Tennessee Are you passionate about helping pets and the people who love them? Do you ...

Innovetive PetCare

Veterinary Receptionist

Niceville, FL · On-site

$14 - $16.75/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Niceville ... Client Care and Customer Service * Welcome clients and patients with warmth, empathy, and ...

5280 Veterinary Care

Veterinary Receptionist

Denver, CO · On-site

$22 - $24/hr

Veterinary Receptionist 5280 Veterinary Care is seeking a skilled and compassionate veterinary ... This position plays an integral role in the overall client experience, requiring a professional who ...

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How much do client care veterinary receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for client care veterinary receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

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Infographic showing various Client Care Veterinary Receptionist job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 10% As Needed, 54% Full Time, 13% Part Time, 17% Temporary, and 3% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Receptionist

Innovetive PetCare

Knoxville, TN • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 56 rated veterinary

Job description

Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Knoxville, Tennessee
Compensation: $17.00 - $19.00 / hour
Description
Veterinary Receptionist (Client Care Representative)
Animal Emergency & Specialty Center of Knoxville | Knoxville, Tennessee
Are you passionate about helping pets and the people who love them? Do you thrive in a fast-paced environment where compassion, communication, and teamwork make a real difference every day?
At Animal Emergency & Specialty Center of Knoxville, we're seeking an experienced Veterinary Receptionist / Client Care Representative who is dedicated to providing exceptional client service and wants to build a long-term career in veterinary medicine. As the first point of contact for pet owners during some of their most stressful moments, you'll play a vital role in creating a supportive, welcoming experience while helping our medical team deliver outstanding patient care.
If you're a compassionate professional who enjoys helping both people and pets and is looking for a workplace where your contributions truly matter, we'd love to meet you.
Some of the responsibilities you will own in this role:
    • Welcome clients and patients with empathy, professionalism, and compassion
    • Manage patient check-ins and check-outs efficiently
    • Answer questions and address client concerns promptly
    • Provide updates and facilitate communication between clients and veterinary staff
    • Deliver exceptional customer service during emergency and specialty visits
    • Process payments, invoices, and point-of-sale transactions accurately
    • Maintain financial records and documentation
    • Assist with appointment scheduling and specialty referrals
    • Prepare and maintain accurate medical records
    • Ensure confidentiality of client and patient information
    • Explain treatment plans, discharge instructions, and follow-up recommendations
    • Educate clients regarding medications, preventive care, and ongoing treatment needs
    • Support clients through emotionally challenging situations with empathy and professionalism
    • Escalate concerns appropriately when needed
    • Coordinate with veterinarians, technicians, and support staff to ensure seamless patient care
    • Assist with communication during emergency situations
    • Help maintain an organized, efficient, and welcoming reception area

Schedule:
  • Primarily weekday day shifts
  • One weekend shift per week required
  • Holiday availability may be required
  • Flexibility with scheduling preferred

Preferred Qualifications
  • At least 1 year of veterinary client service or veterinary receptionist experience
  • Emergency, specialty, or urgent care veterinary experience is a plus
  • Strong customer service background with a proven ability to manage challenging situations professionally
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy
  • Experience with point-of-sale systems and financial transactions
  • Ability to remain calm and compassionate in a fast-paced emergency environment
  • Comfortable working independently and collaboratively within a team
  • High school diploma or equivalent required
  • Associate degree or higher is a plus
  • Passion for helping pets and their families
  • Positive attitude and team-oriented mindset
  • Dependable, professional, and adaptable
  • Interested in building a long-term career within veterinary medicine

Benefits
  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development

At Animal Emergency & Specialty Center of Knoxville, we know that exceptional veterinary medicine begins with exceptional people. Every interaction matters, and our Client Care Representatives are a critical part of supporting pets, families, and our medical team.
If you're looking for more than just a job and want to join a hospital where you can grow, make a difference, and build a rewarding long-term career, we encourage you to apply today.
Apply now and become part of a team dedicated to providing outstanding emergency and specialty veterinary care in Knoxville, Tennessee.

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