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Client Care Associate Jobs in Reston, VA (NOW HIRING)

Raymondjames

Client Service Associate

Alexandria, VA · On-site

$15.50 - $21.50/hr

Summary At Goetzman Nau Financial Partners our collaborative team caters to our clients with a high level of care and specialized support. As our team grows, we are seeking a Client Associate who ...

Arch Home Care

Administrative Assistant

Annandale, VA · On-site

$18 - $24/hr

Maintain accurate records, files, and documentation while ensuring confidentiality of client and ... Associate's degree in Business Administration, Healthcare Administration, or related field ...

Arch Home Care

Administrative Assistant

Annandale, VA · On-site

$18 - $24/hr

Maintain accurate records, files, and documentation while ensuring confidentiality of client and ... Associate's degree in Business Administration, Healthcare Administration, or related field ...

Cervello-Wellness

front desk

Rockville, MD · On-site

$14.25 - $18.25/hr

Join Cervello-Wellness as a Front Desk Associate in Rockville, MD, where you'll be the welcoming ... Positive attitude and a passion for wellness and client care. * Ability to work flexible hours ...

Sandstone Care

Full-Time Detox Nurse

Chantilly, VA · On-site

$30 - $49.50/hr

Client Care & Medical Monitoring * Provide direct nursing care, including vital sign checks ... An associate or bachelor's degree in nursing required * Licensed Practical Nurse (LPN) diploma also ...

Sandstone Care

Full-Time Detox Nurse

Chantilly, VA · On-site

$30 - $49.50/hr

Client Care & Medical Monitoring * Provide direct nursing care, including vital sign checks ... An associate or bachelor's degree in nursing required * Licensed Practical Nurse (LPN) diploma also ...

Sandstone Care

Full-Time Detox Nurse

Chantilly, VA

$30 - $49.50/hr

Client Care & Medical Monitoring * Provide direct nursing care, including vital sign checks ... An associate or bachelor's degree in nursing required * Licensed Practical Nurse (LPN) diploma also ...

Arch Home Care

Administrative Assistant

Annandale, VA · On-site

$18 - $24/hr

Maintain accurate records, files, and documentation while ensuring confidentiality of client and ... Associate's degree in Business Administration, Healthcare Administration, or related field ...

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Client Care Associate information

See Reston, VA salary details

$9

$17

$28

How much do client care associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for client care associate in Reston, VA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Care Associate, and why are they important?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client associate?

A client care associate is responsible for managing client relationships, providing support, addressing inquiries, and ensuring customer satisfaction. They often use communication skills, customer service tools, and may need to understand company products or services to assist clients effectively.

What does a customer care associate do?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What is a client care associate?

A client care associate is a professional responsible for providing support and assistance to clients, ensuring their needs are met and inquiries are addressed. They often handle communication, schedule appointments, and use customer management tools to maintain positive client relationships.

Is a CSA job stressful?

A Client Care Associate (CSA) role can be stressful due to handling customer inquiries, managing multiple tasks, and maintaining professionalism under pressure. Success in the position often depends on strong communication skills, organization, and the ability to stay calm in challenging situations.

How does a Client Care Associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What cities near Reston, VA are hiring for Client Care Associate jobs? Cities near Reston, VA with the most Client Care Associate job openings:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,085 per year, or $17.8 per hour.
Psychology Associate for Postgraduate Psychologist

Psychology Associate for Postgraduate Psychologist

Ellie Mental Health

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Ellie Mental Health rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching

Post Doctoral Psychology Associate
About the Role
Join our clinician-centered multidisciplinary team in the Georgetown neighborhood of Washington, DC, and grow your career alongside counselors, social workers, and psychologists. At Ellie Mental Health, we prioritize clinician well-being so our team can provide exceptional care. Clinicians receive flexible scheduling, health insurance, paid time off, free CEUs, weekly case consultation groups, and regular team activities focused on wellness and connection.
We are seeking full-time DC Licensed Psychology Associate, which is the post-graduate designation for a psychologist obtaining the final requirements in order to be independently licensed. Paid supervision is included.
We value clinicians who enjoy collaboration, bring a sense of humor to their work, and are committed to serving clients from diverse backgrounds.
Responsibilities
  • Maintain a caseload of approximately 25 client sessions per week.
  • Conduct diagnostic assessments and develop treatment plans.
  • Opportunity to complete psychological assessments for interested applicants, with therapy caseload expectations adjusted accordingly
  • Complete clinical documentation, including progress notes and treatment updates.
  • Provide high-quality, client-centered care.
  • Coordinate services with other providers as needed.
  • Attend clinical meetings, trainings, and case consultation groups.

Additional Opportunities
  • Participate in community outreach, networking events, and presentations.
  • Contribute content for social media and educational initiatives.
  • Opportunities to help to develop programs, partnerships, and step into leadership roles

Qualifications
  • Doctoral Degree in Psychology
  • Active DC license, or license-eligible, as a psychology associate and able to practice under board-approved supervision.
  • Experience with assessments, treatment planning, and clinical documentation.
  • Commitment to LGBTQIA+ affirming, culturally responsive care.
  • Dedication to lifelong learning, cultural humility, and ethical practice.
  • Bilingual clinicians are strongly encouraged to apply.

Benefits
  • Competitive hourly compensation.
  • Paid supervision and professional development.
  • Flexible scheduling.
  • Health insurance.
  • Paid time off.
  • Free CEU library and ongoing training opportunities.
  • Career growth and leadership development pathways.
  • Flexibility to work with populations and treatment approaches that match your interests, including children, adolescents, adults, couples, groups, and play therapy.

About Ellie Mental Health
Founded by clinicians in 2015, Ellie Mental Health was created to reduce administrative burdens and help therapists focus on client care. We provide centralized administrative support, competitive compensation, training, and flexibility so clinicians can thrive professionally and personally.
Equal Opportunity Employer
Independent Ellie Mental Health franchisees are Equal Opportunity Employers committed to fostering diverse and inclusive workplaces. Employment decisions are made by the independently owned and operated franchise location.
Flexible work from home options available.
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways
Don't meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all...) If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah."
Feeling blah doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we're just people helping people. Wanna join the herd?

What Ellie Mental Health employees say

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