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Client Care Associate Jobs in Prosper, TX (NOW HIRING)

Mindful Health

Client Care Coordinator

Rockwall, TX

$25 - $27/hr

Client Care Coordinator Mindful Health is a fast-growing company with the goal of providing an ... Associate's degree preferred. * 1 + year(s) experience within a behavioral health facility/practice ...

Agility 360

Customer Care Associate - Irving, TX

Irving, TX · On-site

$14 - $19.25/hr

Customer Care Associate - Irving, TX ID: 1877 Location: Irving, TX Description Customer Care ... Manages inbound inquiries on behalf of client, acting as an extension of our client * Acts ...

Child Care Associates

Client Services Specialist

Denton, TX · On-site

$16 - $21/hr

Our EEO Policy Child Care Associates is an equal opportunity employer who offers equal employment ... Client Services Specialist Program: CURANTIS Team: North Central Texas-Curantis Address: 5800 I-35 ...

Child Care Associates

Client Services Specialist

Denton, TX · On-site

$16 - $21/hr

Our EEO Policy Child Care Associates is an equal opportunity employer who offers equal employment ... Client Services Specialist Program: CURANTIS Team: North Central Texas-Curantis Address: 5800 I-35 ...

Veritext LLC

Client Services Associate

Dallas, TX · On-site

$21 - $25/hr

As a Client Services Associate/Representative (Texas) , you'll be the go-to expert for attorneys ... with care * Deliver responsive, solutions-oriented service quickly and kindly in a clear ...

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All JobsClient Care Associate JobsClient Care Associate Jobs in Prosper, TX

Client Care Associate information

See Prosper, TX salary details

$8

$15

$25

How much do client care associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for client care associate in Prosper, TX is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

How to get a job as a client care associate?

To become a client care associate, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with computer software such as CRM systems. Relevant certifications or training in customer service or healthcare may enhance prospects, and previous experience in client support roles is often preferred. Applying through company websites, networking, and tailoring resumes to highlight interpersonal skills are common steps in the process.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or chat, maintain client records, and may use customer relationship management (CRM) tools to track interactions and follow-up tasks.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are the most commonly searched types of Client Care jobs in Prosper, TX?

The most popular types of Client Care jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Client Care Associate jobs?

Cities near Prosper, TX with the most Client Care Associate job openings:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Prosper, TX as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 26% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,645 per year, or $15.7 per hour.

Client Care Coordinator

Mindful Health

Rockwall, TX

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 12 days ago

Job description

Client Care Coordinator
Mindful Health is a fast-growing company with the goal of providing an intentionally different approach to mental health and well-being. We are a combination of Bricks amp; Mortar locations and virtual service offerings across Texas, providing a one-stop shop for mental health treatment.
Mindful Health creates an atmosphere that supports and values our clients and team members. Our commitment is to cultivate a place that provides intentional and exceptional care for our clients and a warm and nurturing environment for our team so we can make a lasting impact in our communities. We believe that health encompasses the whole person, mind, and body, and our clinical programming is built around this belief.  We work to empower clients to live fuller and healthier lives.  We maintain these same beliefs in developing and supporting our Mindful Health team. We seek enthusiastic individuals passionate about helping clients and value working in a team environment. Please visit our website for more information about our services and team at www.mindful.health.
Position Summary:
The Client Care Coordinator works within Mindful Health to bridge communication among medical providers, outside professionals, and in-house behavioral health providers. They keep clients engaged in their care; provide same-day care for clients in need who originally come in for behavioral health appointments by reviewing skills, care plans, and/or connecting to resources. The Client Care Coordinator is responsible for guiding clients through their Mindful Health treatment journey by providing support, education, and assisting clients with questions or concerns.
Duties/Responsibilities:
  • Receives “warm hand-offs” of clients with identified behavioral health needs after completing a clinical intake assessment. Reviews recommended care plans, educates clients on treatment options, and connects to additional Mindful Health resources as appropriate.
  • As necessary, creates and maintains payment plans for clients participating in services.
  • Explain the recommended level of care to the client and provide information regarding cost, time, and commitment.
  • Acts as liaison between client and identified Mindful Health treatment team to problem solve any identified treatment barriers.
  • Act as a point of contact for communicating with referral sources and providing information as requested.
  • Provide excellent customer service by employing active listening techniques, displaying empathy and courtesy, and demonstrating effective communication through proper tone, pace, volume, grammar, and pronunciation.
  • Demonstrate sensitivity to individual client situations and show proactive behavior in addressing customer needs.
  • Manage client interactions to ensure client inquiries are handled completely and efficiently.
  • Escalate transactions when defined by protocols.
  • Demonstrate compliance with Mindful Health policies, including those relating to HIPAA compliance.
  • Perform other duties as assigned.
Required Skills/Abilities:
  • Strong attention to detail and accuracy.
  • Strong organizational skills and the ability to manage competing priorities and meet deadlines.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills.
  • High integrity with excellent problem-solving abilities.
  • Excellent written and verbal communication skills with an emphasis on customer service
  • Ability to operate a personal computer and proficient with Microsoft Office Suite and medical office software.
  • Understanding of and commitment to appropriate protection of confidential client information.
Education and Experience:
  • High school diploma required; Associate's degree preferred.
  • 1 + year(s) experience within a behavioral health facility/practice or health care setting, or equivalent
  • 1+ year(s)of experience with insurance experience preferred.
  • Familiarity with medical terminology is a plus.
  • Active CPR certification required
Physical Requirements:
  • Ability to alternate between sitting and standing for extended periods.
  • Ability to lift, hold, push, and pull 15 pounds.
  • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods.
  • Ability to view computer monitors with close vision, color vision, depth perception, and the ability to adjust your focus with good hand-eye coordination.
  • Must be able to effectively communicate with clients/team members/customers, and clearly express oneself while exchanging information.
  • Ability to read, write, and comprehend through listening.
  • Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Mindful Health offers:  
  • A healthy amp; positive atmosphere where everyone is valued. 
  • Schedule: Monday through Friday, 8 am – 5 pm
  • The salary is competitive and commensurate with experience.  
Benefits:
  • 120 hours (15 days) of paid time off
  • 40 hours (5 days of sick leave
  • 24 hours (3 days) of paid bereavement leave per occurrence.
  • Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.).
  • Professional development opportunities

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Employee signature below indicates the employee’s understanding of the requirements, essential functions, and duties of the position.

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