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Client Care Associate Jobs in Augusta, GA (NOW HIRING)

Banfield

Senior Veterinarian

Blythe, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Augusta, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Warrenville, SC

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Evans, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Grovetown, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Harlem, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Clearwater, SC

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Trenton, SC

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Hephzibah, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

Banfield

Senior Veterinarian

Appling, GA

$117K - $170K/yr

Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs ...

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Client Care Associate information

See Augusta, GA salary details

$8

$16

$25

How much do client care associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client care associate in Augusta, GA is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, maintain accurate records, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up as needed.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What cities near Augusta, GA are hiring for Client Care Associate jobs? Cities near Augusta, GA with the most Client Care Associate job openings:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Augusta, GA as of August 2026, with employment types broken down into 2% As Needed, 55% Full Time, 37% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,508 per year, or $16.1 per hour.

Home Care Scheduler (In Office)

McLeod Home Care

Aiken, SC • On-site

$17/hr

Full-time

Posted 3 days ago

New

Job description

Description

Job description:


We are looking for a detail-oriented Scheduler to join our team and assist in the organization and coordination of home care services. The Scheduler will be responsible for creating and maintaining client care schedules, matching caregivers with clients based on needs and preferences, and ensuring that all shifts are adequately staffed. The ideal candidate will possess excellent communication skills, have strong attention to detail, and be able to thrive in a fast-paced environment.


Responsibilities:

  • Coordinate client care schedules in accordance with client needs and caregiver availability.
  • Match caregivers with clients based on skills, experience, and client preferences.
  • Communicate effectively with clients, caregivers, and other team members to ensure smooth scheduling operations.
  • Monitor and manage caregiver availability, time-off requests, and scheduling conflicts.
  • Maintain accurate and up-to-date records of client schedules, caregiver assignments, and changes.
  • Collaborate with the care management team to address any scheduling issues or concerns.
  • Provide excellent customer service to clients and caregivers, addressing any scheduling-related inquiries or issues promptly and professionally.
  • Assist with recruiting and onboarding new caregivers as needed.
  • Participate in staff meetings, trainings, and other team activities as required.
  • Adhere to all company policies, procedures, and confidentiality standards.

Qualifications:

  • Scheduling Experience Required
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in scheduling, preferably in a healthcare or home care setting.
  • Home health care experience.
  • Excellent organizational and time management skills.
  • Strong communication skills, both verbal and written.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in computer applications, including scheduling software and Microsoft Office suite.
  • Ability to work independently and as part of a team.
  • Compassionate and customer-focused attitude.

This position offers the opportunity to make a meaningful difference in the lives of our clients and caregivers while working in a supportive and collaborative environment. If you are passionate about providing high-quality care and enjoy working in a dynamic and rewarding field, we encourage you to apply for the Scheduler position at McLeod Home Care.


Job Type: Full-time Pay: $17.00 per hour


Expected hours: 40 per week


Schedule:

  • Monday to Friday
  • Weekends as needed

Requirements

  • Must be 18 years or older
  • High school diploma or GED
  • Any state-mandated certification
  • Must pass a drug test and background check
  • Minimum of 1 to 2+ year(s) adult personal care assistance experience
  • Minimum of 1+ year(s) professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors.
  • Must have a valid South Carolina driver's license, provide current registration and insurance, and have a clean driving record if transporting clients

McLeod Home Care is an equal opportunity employer

Apply