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Client Care Assistant Jobs in Calgary, AB (NOW HIRING)

RecordXpress

Client Care Coordinator

Calgary, AB · On-site

Client Care Coordinator Join a Fast-Growing, Supportive Team! Are you a motivated and organized ... Manage inbound communications: respond to urgent calls, emails, and messages, and assist customers ...

Alberta Health Services

Therapy Assistant

Calgary, AB

CA$27.44 - CA$34.39/hr

... client care across the health care continuum (healthy living, getting better, living with illness ... Therapy Assistant * Union: HSAA Facility PROF/TECH * Unit and Program: ISFL West * Primary Location:

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Client Care Assistant information

What is a client care assistant?

Client Care Assistants are professionals who provide support and assistance to clients in various settings, such as healthcare, social services, or customer service environments. Their responsibilities often include helping clients with daily tasks, addressing their concerns, maintaining records, and ensuring their overall well-being and satisfaction. They act as a bridge between clients and the organization, ensuring that clients' needs are met efficiently and compassionately. Client Care Assistants may work in homes, clinics, care facilities, or offices, depending on the industry.

What are the key skills and qualifications needed to thrive as a client care assistant?

To thrive as a Client Care Assistant, you need a solid understanding of basic caregiving, personal support skills, and typically a certification in health or social care. Familiarity with care management software, medical documentation systems, and mobility aids is often required. Strong communication, patience, and empathy are crucial soft skills for building trust and ensuring client comfort. These competencies are essential for delivering high-quality, person-centered care and supporting clients’ well-being in a safe and respectful manner.

What are some common challenges faced by a client care assistant and how can they be effectively managed?

Client Care Assistants often encounter challenges such as managing multiple clients' needs simultaneously, handling emotional situations, and adapting to varying schedules. Effective time management, strong communication skills, and maintaining professional boundaries are key strategies to overcome these challenges. Additionally, seeking support from team members and supervisors can help ensure both clients' well-being and the assistant's own job satisfaction.

What is the difference between Client Care Assistant vs Care Worker?

AspectClient Care AssistantCare Worker
CredentialsMay require basic health and social care qualificationsOften requires similar certifications, such as NVQ or equivalent
Work EnvironmentPrimarily supports clients in residential homes, clinics, or community settingsWorks in similar settings, providing personal care and support
Employer & IndustryHealthcare, social care, community servicesHealthcare, social care, residential facilities
Search & Comparison IntentOften compared for roles involving client support and personal careSimilar roles, but with broader responsibilities

Both roles involve providing personal care and support to clients, often in similar settings. The main difference lies in the specific job titles used by employers, but they generally require comparable qualifications and serve similar functions within the healthcare and social care industries.

What are the most commonly searched types of Client Care jobs in Calgary, AB?

The most popular types of Client Care jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Client Care Assistant jobs?

Cities near Calgary, AB with the most Client Care Assistant job openings:

Client Care Assistant jobs near you
Infographic showing various Client Care Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% In-person, 8% Hybrid, and 2% Remote job distribution.

Client Care Coordinator

Calgary, AB • On-site

RecordXpress
See more jobs at RecordXpressexternal

Full-time

Medical, PTO

Re-posted 4 days ago

Job description

Client Care Coordinator

Join a Fast-Growing, Supportive Team!

Are you a motivated and organized professional who thrives in a dynamic environment?

We’re hiring a Client Care Coordinator to join our Team. If you're looking for a role with growth potential in a positive and collaborative workplace — we’d love to meet you!

Why Join Us?

  • Be part of a rapidly growing company where your contributions make a real impact.
  • Work in a diverse, supportive, and energetic environment.
  • Grow your skills and advance your career in a team that values initiative and innovation.
  • 100% Canadian Owned and Operated

What we Offer:

  • Paid Training
  • 2 Weeks of Paid Vacation
  • Health Benefits following 90 days of Probation
  • Monday - Friday 

What You’ll Do:

  • Support the sales and operations team by coordinating customer appointments and ensuring up-to-date sales materials are available.
  • Manage inbound communications: respond to urgent calls, emails, and messages, and assist customers when sales reps are unavailable.
  • Process and review orders for accuracy (pricing, discounts, product numbers) and coordinate timely delivery.
  • Liaise with internal departments to ensure seamless customer experiences from sales through to delivery.
  • Maintain our CRM system for accuracy.
  • Help promote our products and services to new and existing customers.
  • Ensure all activities follow company policies, procedures, and regulations.

What You Bring:

  • 2+ years of experience in sales support or administrative roles.
  • Strong background in customer service.
  • Experience with phone and email communication in a professional setting.
  • Ability to lift up to 25 pounds as part of day-to-day duties.
  • Proficiency with computers and office software.
  • Outstanding organizational, problem-solving, and multitasking skills.
  • Friendly and professional communication style with a positive attitude
  • Clean Criminal Record
  • Canadian resident elligible to work in Canada

Preferred Qualifications:

  • Previous experience as an Administrative Assistant or similar experience in  a similar role is asset
  • High School Diploma with additional Post Secondary

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