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Client Associate Jobs in Waterloo, ON (NOW HIRING)

... Associate is accountable for applying knowledge of policies and procedures to record non-salary ... client groups Communicate with stakeholders to answer questions related to the status of the ...

As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence ... You see the 'open space' on the floor and fill it-whether that's connecting with a client or ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Client Associate information

See Waterloo, ON salary details

$23.8K

$44.2K

$69.9K

How much do client associate jobs pay per year?

As of Jun 16, 2026, the average yearly pay for client associate in Waterloo, ON is $44,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,963.00 and $51,746.00 per year, depending on experience, location, and employer.

What does a client associate do?

A client associate supports clients by managing accounts, providing information, and addressing inquiries. They often handle administrative tasks, use customer relationship management (CRM) tools, and ensure client needs are met efficiently within a financial or service environment.

How does a Client Associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What job makes 10,000 a month without a degree?

A Client Associate role can potentially earn $10,000 or more per month with experience, strong sales skills, and a client-focused approach, especially in finance or investment firms. High earnings often depend on commissions, bonuses, and performance, and such roles typically require excellent communication and relationship management skills rather than formal degrees.

What are Client Associates?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

Is client associate entry-level?

A client associate position is often considered entry-level, suitable for candidates with a bachelor's degree and strong communication skills. Many firms provide on-the-job training and may require some familiarity with financial products or customer service experience. Advancement typically involves gaining industry knowledge and developing client management skills.

Is Associate the lowest position?

In many organizations, the title 'Client Associate' is an entry-level or junior position within client service or financial roles. However, the lowest position can vary depending on the company's hierarchy and structure, and there may be roles such as intern or assistant that are considered lower. Career progression often involves moving from associate to higher roles with experience and skills development.

What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What are the most commonly searched types of Client jobs in Waterloo, ON? The most popular types of Client jobs in Waterloo, ON are:
What job categories do people searching Client Associate jobs in Waterloo, ON look for? The top searched job categories for Client Associate jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Client Associate jobs? Cities near Waterloo, ON with the most Client Associate job openings:

Expense Associate

University of Waterloo

Waterloo, ON • On-site

Full-time

Posted 8 days ago


Job description

At theUniversity of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.
Learn more about our recruitment process.

Job Requisition ID:

2026-00799


Time Type:

Full time

Employee Group:

Staff

Job Category:

Financial Planning and Reporting

Employment Type:

Temporary

Department:

Finance - Payments and Expenses

Hiring Range:

$56,494.16 - $70,617.70

Posting Information:
This posting is for an existing vacancy.

This role is being offered as a temporary contract

Term - 20 months

Job Description:

Primary Purpose

The Expense Associate is accountable for applying knowledge of policies and procedures to record non-salary expenses related to suppliers, employees and students. The University's non-salary expenses require a broad understanding of allowable business expenses, accounting and tax issues, and the ability to apply professional judgment. Objectives are achieved by entering transactions, reviewing documentation, understanding policies and procedures, categorizing expenses, ensuring compliance, contributing to continuous improvement and influencing best practices.

Key Accountabilities

Process vendor invoices and expense claims:

Ensure accurate and timely entry and processing of non-salary expenses related to suppliers, employees and students in various currencies

Review transactions for accuracy, appropriate documentation, authorization, and expense categorization in keeping with UW policies and procedures

Match supplier invoices to purchase orders and receiving documents, where required

Calculate appropriate tax rebates

Participate in the month-end/year-end close process; ensure tax and fiscal year end cut-offs are met

Reconcile statements of account from suppliers and resolve invoice holds

Process cash/travel advances and follow up with claimants to ensure timely settlement

Record invoices with a prepaid component according to established procedures

Maintain appropriate system configuration and accurate supplier account records:

Create new suppliers in ERP system and assist in resolving related issues

Participate in implementation of enhancements and/or troubleshooting of the ERP system, with the goal of ensuring the system is optimally configured for invoice processing

Keep abreast of advances in the P2P process and participate in process improvement initiatives

Provide advice, training and direction:

Work with representatives campus-wide to ensure that University policies and procedures are understood and followed

Respond to inquiries and communicate financial information to a diverse set of client groups

Communicate with stakeholders to answer questions related to the status of the University's account, outstanding invoices, or obtain information in order to issue payment

Other Duties:

Participate in, and support other department projects related to year-end, process improvement, etc.

Provide administrative support as required


Required Qualifications

Education

Post-secondary courses in accounting or equivalent education and experience

Experience

Previous experience in an enterprise wide computerized accounting environment

Fundamental understanding of Accounts Payable processes and procedures

Experience with invoice entry/matching in an Accounts Payable role is an asset

Knowledge/Skills/Abilities

Demonstrated ability to prioritize and manage high-volume assignments accurately and efficiently

Excellent attention to detail

Strong analytical and problem solving, interpersonal, organizational and communication skills

Tact, judgment, and diplomacy are essential

Demonstrated ability to work independently and handle confidential information

Advanced MS Office skills including Excel and Word

Excellent organizational and planning skills

Comfort and clarity in explaining accounting information, as well as organizational procedures and policies


Equity Statement
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Metis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
Positions are open to qualified candidates who are legally entitled to work in Canada.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources athrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.