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Client Associate Jobs in Frederick, MD (NOW HIRING)

Gallagher

Client Manager

Rockville, MD · On-site

We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth ...

123JUNK

Client Relationship Manager

Gaithersburg, MD · On-site

Both entry level and experienced sales associates (compensation may vary based on experience) * Applicants whose values coincide with our mission to keep as many items out of the landfill as possible

123JUNK

Client Relationship Manager

Gaithersburg, MD · On-site

Both entry level and experienced sales associates (compensation may vary based on experience) * Applicants whose values coincide with our mission to keep as many items out of the landfill as possible

Investor Economics

Client Success Manager

Rockville, MD · On-site

$60K - $72K/yr

The role is bonus or incentive eligible. #LI-MK1 #Associate #CS What You Can Expect from Us At ISS ... unified client support, and technology infrastructure to continuously evolve and extend its ...

Montage Marketing Group

Head of Client Success

Rockville, MD · On-site +1

$115K - $125K/yr

Overseeing a team of directors, project leads, and associates, this role is critical in delivering outstanding client experiences and cultivating sustainable contracting relationships across private ...

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All JobsClient Associate JobsClient Associate Jobs in Frederick, MD

Client Associate information

See Frederick, MD salary details

$18.4K

$50.7K

$75.1K

How much do client associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client associate in Frederick, MD is $50,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $61,600.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Associate role typically does not pay $4,000 a week without relevant experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or financial services where commissions and bonuses are significant, but they usually require experience, certifications, or licensing. Most jobs paying this amount without a degree are in sales, entrepreneurship, or commission-based positions.

Is a client service associate a good job?

A client service associate is a role focused on assisting clients, managing accounts, and providing support within financial or service industries. It often requires strong communication skills, attention to detail, and familiarity with customer relationship management tools. The job can offer stable employment and opportunities for advancement, depending on the employer and industry.

What does a client associate do?

A client associate supports clients by managing accounts, providing information, and addressing inquiries. They often handle administrative tasks, use customer relationship management (CRM) tools, and ensure client needs are met efficiently within a financial or service environment.

How does a Client Associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What are Client Associates?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

Is Associate the lowest position?

In many organizations, the title of Client Associate is an entry-level or junior position, but it is not necessarily the lowest role. Some companies have internships, assistants, or trainee roles that are considered lower, while others may have multiple levels of associates before reaching senior or managerial positions. Career progression often depends on experience, performance, and company structure.

What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What are the most commonly searched types of Client jobs in Frederick, MD? The most popular types of Client jobs in Frederick, MD are:
What job categories do people searching Client Associate jobs in Frederick, MD look for? The top searched job categories for Client Associate jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Client Associate jobs? Cities near Frederick, MD with the most Client Associate job openings:
Client Associate jobs near you
Associate, Client Success (Remote)

Associate, Client Success (Remote)

Montage Marketing Group

Rockville, MD • Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Montage Marketing Group is seeking a Client Success Associate to support client-facing projects, strengthen stakeholder relationships, and help deliver high-quality work that advances client and agency goals. This role is ideal for a mid-career professional with experience in consulting, client service, project management, event coordination, or contracting environments who thrives in fast-paced, detail-oriented settings and can balance multiple priorities while maintaining strong communication and professionalism.

The Client Success Associate partners with project leads, internal teams, and client stakeholders to keep work moving forward, maintain accurate project systems and documentation, support onboarding and close-out activities, and contribute to a consistently strong client experience. This person brings sound judgment, adaptability, initiative, and a commitment to operational excellence.

This is a full-time, exempt position working a hybrid schedule at Montage's Rockville, MD office and the employees home office. The anticipated annual salary for this position starts at $70,000 - $80,000.

Position Overview

Stakeholder Management and Client Communications

  • Working alongside a team, leverage project management best practices to advance and elevate client projects and key deliverables.
  • Demonstrate diplomacy, respect, sound judgement, and a strong focus on the client experience through professional written and verbal communication.
  • Exercise effective time management and project planning skills to ensure client communications and project deliverables are on-time and of highest quality.
  • Identify opportunities to influence key stakeholders and cross-functional project teams in service of optimal project outcomes.
  • Demonstrate active and intentional listening to deliver key messaging to various audiences.
  • Develop solutions that support forward project momentum while upholding Montage standards and applying strong business judgment.
  • Capture meeting notes, synthesize information, and communicate next steps clearly.
  • Tailor communication style, tone, and format to the audience and situation.
  • Demonstrate strong responsiveness and follow-up practices across email, meetings, and project communications.

Project Management & Operational Execution

  • Apply proven and effective full-cycle project management practices across onboarding, close-out, scheduling, documentation, monitoring, and follow-through.
  • Manage multiple assignments and balance internal responsibilities with client deliverables.
  • Exercise strong attention to detail and accuracy in project records, timesheets, expense reports, and system updates.
  • Effectively navigate ambiguous or unclear situations to continually advance projects.
  • As needed, support on-site activations during non-traditional office hours and varying event environments.

Business Acumen & Analytical Thinking

  • Demonstrate a strong understanding of client environments and apply that context to project recommendations and deliverables.
  • Identify risks, constraints, and practical solutions in dynamic project settings.
  • Support utilization goals, resource awareness, and delivery quality.
  • Exercise sound judgment and problem-solving skills in high-stakes or continually changing situations.

Required Qualifications:

  • 3-5 years of experience in a client-facing, professional services environment.
  • Professional experience within project management, event coordination, marketing/advertising/PR, consulting, or government contracting environments.
  • Strong listening, written, and verbal communication skills.
  • Demonstrated learning mindset, focused on accepting and applying feedback for continued professional growth.
  • Proven ability to adapt to quickly changing circumstances while preserving the client experience.
  • Commitment to accountability, continuous improvement, and professional representation of the organization.
  • Experience coordinating multiple stakeholders, timelines, and deliverables in deadline-driven environments.
  • Strong judgement, professionalism, negotiation and problem-solving skills.
  • Ability to obtain Public Trust suitability with the federal government.
  • Located within a commutable distance to offices in Rockville, MD.

Preferred Qualifications:

  • Bachelor's degree in business, communications, marketing, event management, hospitality management, or a related field preferred.
  • Experience planning, coordinating, and facilitating in-person and virtual events.
  • Professional background in healthcare, environment, technology, or transportation industries.
  • Project Management Professional (PMP), Certified Meeting Professional (CMP), or Certified Special Events Professional (CSEP) credential(s).
  • Familiarity with project management and collaboration tools such as Box, CRM systems, Wrike, SharePoint, Unanet, or similar.

About Montage Marketing Group

Montage Marketing Group is an award-winning marketing firm focused on making connectionsand making a difference. Our people are innovators and co-creators, visionaries, and hard-working change makers. Our purpose is to make connections with people, to get them to stop and think, to feel and act. Proven experts in engagement, outreach, communication, event planning, and experiential design, we're a third party-certified woman business enterprise, and a member of the US Small Business Administration's 8(a) program.

Why Montage?

Because we're a caring team of collaborative creativespeople who care as deeply about each other as we do about our work. We know that true teamwork happens only when each person's voice is valued, each one's contribution is celebrated, and success is always shared. We encourage each team member to realize their full potential. And we invite people to make our agency their pathway to fulfillment.

Montage Marketing Group is an E-Verify company and a Drug-Free Workplace.

Benefits

  • Medical
  • Dental
  • Vision
  • 401K Retirement with match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Parental Leave for Birthing & Non-Birthing Parents
  • Paid Jury Duty, Bereavement Leave
  • Short-Term & Long-Term Disability Insurance
  • Group Term Life Insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Accident Insurance
  • Critical Illness Insurance
  • Cancer Insurance
  • Hospital Indemnity Insurance
  • LegalShield
  • IDShield
  • FinFitFinancial Wellness Program
  • Working AdvantageDiscount Program