Financial Services | Client Service Associate
Location: Greater Fenton Area
Compensation: $50,000 to $100,000 | plus incentive compensation
About Opportunity
Our client is seeking a detail oriented, customer focused Financial Services Client Service Associate to join its growing wealth management team. This role is ideal for someone who enjoys building client relationships, thrives in a fast-paced environment, and takes pride in delivering exceptional service while supporting Financial Advisors and their clients.
The Financial Services Client Service Associate serves as a key member of the team by providing administrative, operational, and client service support while ensuring an outstanding client experience.
Responsibilities
- Serve as the primary point of contact for prospective and existing clients through phone, email, virtual meetings, mail, and in person interactions.
- Schedule client meetings and manage advisor calendars.
- Support Financial Advisors with daily administrative and operational responsibilities.
- Process client account paperwork, financial transactions, expense reports, and account maintenance requests accurately and efficiently.
- Open new client accounts and research client and investment information using internal systems.
- Review all documentation for accuracy and compliance prior to submission and follow through until completed.
- Prepare client correspondence, reports, presentations, and other supporting documentation.
- Maintain accurate client records within the CRM system.
- Assist with seminars, client appreciation events, and marketing initiatives.
- Enter trade orders at the direction of Financial Advisors, when appropriate.
- Work collaboratively with internal team members to ensure a seamless client experience.
- Participate in ongoing training to remain current on industry regulations, firm policies, and best practices.
Qualifications
- High School Diploma or equivalent required.
- 1 or more years of experience in financial services, wealth management, banking, brokerage, insurance, mortgage lending, or a related client service environment preferred.
- Experience supporting Financial Advisors or investment professionals is highly desirable.
- Strong customer service and relationship building skills.
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Proficiency with Microsoft Office, including Excel.
- Experience in using CRM software or similar client management systems preferred.
Preferred Skills
- Knowledge of financial markets, investment products, and securities industry practices.
- Experience processing financial documentation and client account transactions.
- Ability to research account information and resolve client issues professionally.
- Self-motivated with the ability to work independently while contributing to a collaborative team environment.
- High level of professionalism, discretion, and commitment to providing exceptional client service.
This is an outstanding opportunity for an organized and service driven professional looking to build a long-term career within a growing wealth management practice while making a meaningful impact on both clients and advisors.
INDQT