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Client Accounts Manager Jobs in Iowa (NOW HIRING)

Manage a portfolio of client accounts, ensuring retention and growth. * Build and strengthen relationships with senior buyers and day-to-day client representatives. * Identify opportunities to expand ...

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Sales Account Manager

Des Moines, IA · On-site

$55K - $65K/yr

... for managing client accounts, ensuring customer satisfaction, generating leads, and providing excellent customer service. Daily tasks include maintaining strong communication with clients ...

Be Seen First

Sales Account Manager

Des Moines, IA · On-site

$55K - $65K/yr

... for managing client accounts, ensuring customer satisfaction, generating leads, and providing excellent customer service. Daily tasks include maintaining strong communication with clients ...

... accounts to provide solutions and opportunities for marketing that will contribute to the overall revenue of the retail media network. The ideal candidate will be responsible for managing client ...

Account Manager PR Fairfield, IA, US 11 days ago Requisition ID: 2004 First MainStreet Insurance ... Seek opportunities to round out accounts to ensure we are fully mitigating the client's risk ...

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Client Accounts Manager information

What does a client accounts manager do?

A Client Accounts Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met and their accounts are managed effectively. They act as the main point of contact between their company and clients, handling account queries, resolving issues, and identifying opportunities to offer additional services or solutions. Their goal is to maximize client satisfaction and retention while achieving company targets. Strong communication, organizational, and problem-solving skills are essential for this role.

What are some common challenges faced by client accounts managers, and how can they be addressed?

Client Accounts Managers often face challenges such as balancing the needs of multiple clients, maintaining strong relationships, and managing tight deadlines. Effective communication is key to setting clear expectations and resolving issues proactively. Additionally, strong organizational skills and the ability to prioritize tasks help in managing workloads efficiently. Collaborating closely with sales, finance, and support teams ensures that client needs are met while aligning with company goals.

What are the key skills and qualifications needed to thrive as a client accounts manager, and why are they important?

To thrive as a Client Accounts Manager, you need strong skills in account management, financial analysis, and client relationship building, often supported by a degree in business, finance, or a related field. Familiarity with CRM software, financial reporting tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and attention to detail help set top performers apart in this role. These skills are crucial for maintaining client satisfaction, ensuring accurate account management, and driving business growth.

What is the difference between Client Accounts Manager vs Customer Service Manager?

AspectClient Accounts ManagerCustomer Service Manager
Primary FocusManaging client accounts, building relationships, ensuring client satisfactionOverseeing customer support teams, resolving service issues, improving customer experience
Required SkillsAccount management, communication, negotiationLeadership, problem-solving, communication
Work EnvironmentClient-facing, often in sales or account management departmentsCustomer support centers, service departments
Common CertificationsNone specific, often relevant to sales or account managementCustomer service certifications (e.g., CCSP)

While both roles focus on customer satisfaction, the Client Accounts Manager primarily manages ongoing client relationships and account growth, whereas the Customer Service Manager oversees support teams to resolve customer issues and improve service quality. Understanding these differences helps in choosing the right career path or job search focus.

How much does a client accounts manager get paid?

The average salary for a client accounts manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in high-demand sectors can earn over $100,000 annually, often supplemented with bonuses and benefits.
Infographic showing various Client Accounts Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Client Manager

Cedar Rapids, IA • On-site

Arthur J. Gallagher & Co.
Insurance Services • 10K+ employees

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz


Job description

Client Manager

At Gallagher, we're looking for a Client Manager to join our team. This role is all about building strong relationships, managing client accounts, and delivering tailored solutions that meet their needs. You'll be part of a collaborative and supportive environment where your contributions truly matter.

How you'll make an impact:

  • Manage a portfolio of client accounts, ensuring retention and growth.
  • Build and strengthen relationships with senior buyers and day-to-day client representatives.
  • Identify opportunities to expand services and coverage levels.
  • Collaborate with internal teams to address client risk and capital management needs.
  • Provide guidance and support to administrative and customer service teams.

About you:

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred: Experience in account management or client services.

Behaviors:

  • A knack for building and maintaining strong relationships.
  • The ability to explain complex issues in simple terms.
  • A proactive approach to identifying client needs and offering solutions.
  • Strong organizational skills to manage multiple accounts effectively.
  • Excellent verbal and written communication skills.
  • Able to quickly determine critical issues.

Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. Competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities and ongoing learning, a collaborative, people-first culture with accessible leadership, and the opportunity to do meaningful work with global reach and local impact.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).


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