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Client Account Associate Jobs in Lubbock, TX (NOW HIRING)

... and Accounts Receivable (AR). * Answer questions by Operations on Terracon client programs and ... Associate or bachelor's degree in related field preferred. * Experience with gINT Geotechnical ...

... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking ...

Associate or bachelor's degree in related field preferred. * Experience with gINT Geotechnical ... and Accounts Receivable (AR). * Answer questions by Operations on Terracon client programs and ...

Associate or bachelor's degree in related field preferred. * Experience with gINT Geotechnical ... the account. * Interact with key client contacts as needed or as directed. * Keep appropriate ...

Opportunity to be part of a purpose driven organization that supports communities and associates ... accounts receivable as necessary, working with the credit department and client; collect all ...

Asking personalized questions to convert transactions, account maintenance and other routine ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Personal Banker I

Lubbock, TX · On-site

$38K - $57K/yr

How you will spend your time: • Asking personalized questions to convert transactions, account ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Asking personalized questions to convert transactions, account maintenance and other routine ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Personal Banker I

Lubbock, TX · On-site

$38K - $57K/yr

Asking personalized questions to convert transactions, account maintenance and other routine ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Personal Banker I

Levelland, TX · On-site

$38K - $57K/yr

How you will spend your time: • Asking personalized questions to convert transactions, account ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Personal Banker I

Lubbock, TX · On-site

$38K - $57K/yr

Asking personalized questions to convert transactions, account maintenance and other routine ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Personal Banker I

Lubbock, TX · On-site

$38K - $57K/yr

How you will spend your time: • Asking personalized questions to convert transactions, account ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Asking personalized questions to convert transactions, account maintenance and other routine ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking ...

Professionally perform customer service responsibilities to enhance our client experience * Perform ... Opportunities in our company abound for skilled, forward-thinking associates. Great drivers are ...

Class A Delivery Driver

Smyer, TX · On-site

$22 - $30/hr

Professionally perform customer service responsibilities to enhance our client experience * Perform ... Opportunities in our company abound for skilled, forward-thinking associates. Great drivers are ...

Professionally perform customer service responsibilities to enhance our client experience * Perform ... Opportunities in our company abound for skilled, forward-thinking associates. Great drivers are ...

Showing results 21-40

Client Account Associate information

See Lubbock, TX salary details

$25.3K

$48.8K

$67K

How much do client account associate jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client account associate in Lubbock, TX is $48,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $55,400.00 per year, depending on experience, location, and employer.

How does a client account associate typically collaborate with other departments to ensure client satisfaction?

Client Account Associates frequently work cross-functionally, coordinating with departments like sales, operations, and customer support to address client needs and resolve issues promptly. They act as a bridge between the client and internal teams, ensuring that client feedback is communicated clearly and projects stay on track. Regular meetings and updates with other departments are common to maintain transparency and deliver a seamless client experience. This collaborative approach not only helps solve problems efficiently but also fosters strong long-term client relationships.

What are the key skills and qualifications needed to thrive as a client account associate, and why are they important?

To thrive as a Client Account Associate, you need strong organizational skills, attention to detail, and a background in business, finance, or customer service, often supported by a bachelor’s degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial platforms like Salesforce or QuickBooks is typically required. Excellent communication, problem-solving, and relationship-building abilities help you exceed client expectations and resolve issues efficiently. These skills and qualities are crucial for delivering exceptional service, retaining clients, and supporting business growth.

What is the difference between Client Account Associate vs Customer Service Representative?

AspectClient Account AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentFinancial institutions, corporate client accounts, B2B settingsRetail, call centers, service industries
Employer & Industry UsageBanking, investment firms, financial servicesRetail stores, telecom, hospitality
Common Search & ComparisonClient Account Associate vs Customer Service Representative

The main difference is that a Client Account Associate typically works in financial or corporate settings managing client accounts, requiring some industry-specific knowledge. In contrast, a Customer Service Representative generally handles customer inquiries across various industries, focusing on service and support. Both roles involve communication skills, but the Client Account Associate often deals with more complex account management tasks within financial services.

What does a client account associate do?

A client account associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, process transactions, and use customer relationship management (CRM) tools to maintain accurate records and foster strong client relationships.

What are the most commonly searched types of Client Account jobs in Lubbock, TX?

The most popular types of Client Account jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Client Account Associate jobs?

Cities near Lubbock, TX with the most Client Account Associate job openings:

Project Assistant

TERRACON

Lubbock, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Terracon rating

7.5

Company rating: 7.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

49th of 72 rated business consultants


Job description


Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications resulting in great client experience.
Responsibilities
  • Assist project/program manager with resource management and resource assignment.
  • Partner with financial analysts/ accountants to collect and enter information to support tracking of project/program details including timelines, budgets, timelines/schedules, proposals, contracts, deliverable dates, etc. in applicable process systems.
  • Assist the project team with drafting report deliverables and proposal deliverables.
  • Partner with financial analysts/ accountants and project team with fee estimate and change order management.
  • Perform data entry or updates to documentation & systems including TerraNet and CRM.
  • Partner with financial analysts/ accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR).
  • Answer questions by Operations on Terracon client programs and system use.
  • Document Control
  • Provide document control for projects per established processes to ensure adherence to quality standards and project and program requirements.
  • Provide administrative support to project team supporting Operations, National Accounts or Sectors.
  • Update and maintain project/program details in spreadsheets or other appropriate tracking systems including timelines, budgets, schedules, proposals, deliverable dates, etc.
  • Project Delivery Support
  • Provide updates to project/program team leaders on client deliverables and status of projects, including subtask timelines and deliverable dates including financials (provided by financial analysts/ accountants) or other areas as needed.
  • Assist with updates to TerraNet and/or CRM.
  • Partner with financial analysts/ accountants to support proposal and project registration setup as needed.
  • Assist with updates to Program Manual or related documents.
  • Assist project/program leadership with client communication plans.
  • Assist with tracking and communicate project milestones to project team.
  • Prepare specific written report sections and associated drawings and attachments.
  • Partner with financial analysts/ accountants and the project team to draft proposals and fee estimate for standard or routine projects.
  • Draft, track and maintain project change orders.
  • Partner with financial analysts/ accountants and the project team to perform project registration and invoicing tasks, as needed.
  • Maintain inventory of contracts for each project including status and ensuring signed contract is on file.
  • Prepare request for information responses regarding design changes, as directed.
  • Assist with utility locating services and clearances, as directed.
  • Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and coordination of drilling, and field classification of soil and rock samples, as directed.
  • Schedule and communicate with the client regarding project report status and delivery schedule.
  • Compass Delivery Focus
  • Maintains and updates project-level Compass, as applicable.
  • Provides training and coaching to operational project managers and team members on the use and applicability of Compass to enhance the Client Experience.
  • General
  • Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
  • Be responsible for maintaining quality standards on all projects.
  • Perform other duties as assigned.
    Qualifications
  • High school diploma and a minimum of 2 years' related experience.
  • Associate or bachelor's degree in related field preferred.
  • Experience with gINT Geotechnical software and AutoCAD LT preferred (if applicable)
  • Fluent in Microsoft Office applications.
  • A valid driver's license with acceptable violation history may be required.
    About Us
    Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.
    Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
    About the Team
    Innovation and hands-on practice come together in our geotechnical consulting services. We provide geotechnical services nationwide for a wide range of projects, drawing on six decades of historical geotechnical data, a fleet of more than 200 drill rigs, 140 accredited laboratories, and thousands of employees to quickly organize or capture site data wherever projects are located. From AI-supported solutions and predictive technologies to geophysics and traditional exploration, we deliver precision, value-added subsurface information and engineering and scientific expertise to solving our clients' challenges and achieve their goals for project sustainability, quality, and efficiency.

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