1

Client Account Associate Jobs in Massachusetts (NOW HIRING)

Client Associate

Boston, MA · On-site +1

$45K - $110K/yr

  • Medical

  • Retirement

  • PTO

The Client Associate will work withour Private Advisorteam membersand will interact directly with ... Account opening andmaintenance * Transferring assets and money movement * Completing investment ...

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Associate At HUB International, we believe the best workplaces do more than offer a ... One year experience in employee benefits account management * Life/Health license required within ...

New

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team ... One year experience in employee benefits account management * Life/Health license required within ...

New

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s ... One year experience in employee benefits account management * Life/Health license required within ...

New

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Associate We currently have an opportunity for a Client Services Associate to join ... One year experience in employee benefits account management * Life/Health license required within ...

New

Associate Client Advocate

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced ... Basic account management skills and demonstrated experience * Basic project management skills and ...

Associate Client Advocate

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced ... Basic account management skills and demonstrated experience * Basic project management skills and ...

Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Description The Client Service Associate located in Boston will support and work closely ... Client Account Management: * Support the Client Service Managers and Investment Teams responsible ...

Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Description The Client Service Associate located in Boston will support and work closely ... Client Account Management: * Support the Client Service Managers and Investment Teams responsible ...

Client Service Associate

Hyannis, MA

$15.25 - $21.25/hr

Registered Client Service Associates provide exceptional service to our clients and ... Onboard and maintain client accounts, including collecting client information and required ...

Client Services Associate

Boston, MA · Hybrid

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s ... One year experience in employee benefits account management * Life/Health license required within ...

New

Client Services Associate

Wilmington, MA · Hybrid

$20.44 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team ... One year experience in employee benefits account management * Life/Health license required within ...

New

Showing results 41-60

Client Account Associate information

How does a client account associate typically collaborate with other departments to ensure client satisfaction?

Client Account Associates frequently work cross-functionally, coordinating with departments like sales, operations, and customer support to address client needs and resolve issues promptly. They act as a bridge between the client and internal teams, ensuring that client feedback is communicated clearly and projects stay on track. Regular meetings and updates with other departments are common to maintain transparency and deliver a seamless client experience. This collaborative approach not only helps solve problems efficiently but also fosters strong long-term client relationships.

What are the key skills and qualifications needed to thrive as a client account associate, and why are they important?

To thrive as a Client Account Associate, you need strong organizational skills, attention to detail, and a background in business, finance, or customer service, often supported by a bachelor’s degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial platforms like Salesforce or QuickBooks is typically required. Excellent communication, problem-solving, and relationship-building abilities help you exceed client expectations and resolve issues efficiently. These skills and qualities are crucial for delivering exceptional service, retaining clients, and supporting business growth.

What is the difference between Client Account Associate vs Customer Service Representative?

AspectClient Account AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentFinancial institutions, corporate client accounts, B2B settingsRetail, call centers, service industries
Employer & Industry UsageBanking, investment firms, financial servicesRetail stores, telecom, hospitality
Common Search & ComparisonClient Account Associate vs Customer Service Representative

The main difference is that a Client Account Associate typically works in financial or corporate settings managing client accounts, requiring some industry-specific knowledge. In contrast, a Customer Service Representative generally handles customer inquiries across various industries, focusing on service and support. Both roles involve communication skills, but the Client Account Associate often deals with more complex account management tasks within financial services.

What does a client account associate do?

A client account associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, process transactions, and use customer relationship management (CRM) tools to maintain accurate records and foster strong client relationships.
What are the most commonly searched types of Client Account jobs in Massachusetts? The most popular types of Client Account jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Account Associate jobs? Cities in Massachusetts with the most Client Account Associate job openings:

$45K - $110K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

About Rockefeller Capital Management

Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 33 markets throughout the United States, as well as an office in London. The Firm oversees $224 billion in client assets as of June 30, 2026.

Position

A Private Advisor teamwithin our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate.The Client Associate will work withour Private Advisorteam membersand will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities
  • Account opening andmaintenance
  • Transferring assets and money movement
  • Completing investment subscription documents
  • Cash management & RMDs
  • Assisting with client online access
  • Responding to account activity and statement inquiries
  • Managing life events
  • Administrative work as needed
  • Provide top quality service to clients and complete administration of client accounts
  • Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
  • Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all clientdocumentation is returned, completed and approved
  • Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
  • Support marketing efforts by promoting client seminars and events
  • Offer administrative and office management support to the team
  • Prepare client correspondence, obtain necessary management approvals,and transmit
  • Review dailyactivity and reconcile current client activity, funds transfers and previous day's activity and trades against various clearing firm systems to ensure accuracy
  • Assist in preparation of key documents, PowerPoint presentations and reports for client meetings
  • Attend client meetings as necessary and present client performance
  • Complete necessary filing and maintain client files
  • Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
  • Additional duties as assigned
Qualifications
  • 3-5 years prior client service experience within financial industry, or equivalent experience, preferred
  • Series 7 & 66, required
  • BA/BS degree
Skills
  • Strong client facing, interpersonal, organizational, and client service skills
  • Detail-oriented with ability to prioritize and organize workflow
  • Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively withfrequent interruptions
  • Strong Microsoft Office skills including Excel & PowerPoint
  • Experience with eMoney and Addepar is a plus
Compensation Range

The anticipated base salary range for this role is $45,000 to $110,000. Base salary for the role will depend on several factors, including a candidate's qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.

Disclosure

Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, "Rockefeller") is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law ("protected characteristics").

Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.

Employment Type: FULL_TIME