Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. * Documents customer interactions thoroughly, clearly, and concisely. * Creates knowledge base articles ...
Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. * Documents customer interactions thoroughly, clearly, and concisely. * Creates knowledge base articles ...
... o Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. o Documents customer interactions thoroughly, clearly, and concisely. o Creates knowledge base ...
... o Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. o Documents customer interactions thoroughly, clearly, and concisely. o Creates knowledge base ...
Be Seen First
This is a great opportunity for someone who enjoys working with customers, communicating clearly, staying organized, and learning new skills. Responsibilities: * Greet customers and provide an ...
Quick apply
Be Seen First
This is a great opportunity for someone who enjoys working with customers, communicating clearly, staying organized, and learning new skills. Responsibilities: * Greet customers and provide an ...
Field Service Technician
Fort Worth, TX · On-site
Communicate clearly with customers about equipment condition, needed repairs, and costs. * Perform safety inspections to ensure equipment meets all standards. * Coordinate daily schedules with the ...
Field Service Technician
Fort Worth, TX · On-site
Communicate clearly with customers about equipment condition, needed repairs, and costs. * Perform safety inspections to ensure equipment meets all standards. * Coordinate daily schedules with the ...
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Duties: * Accurately process and record call transactions using a computer and ...
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Duties: * Accurately process and record call transactions using a computer and ...
Be Seen First
This is a great opportunity for someone who enjoys working with customers, communicating clearly, staying organized, and learning new skills. Responsibilities: * Greet customers and provide an ...
Quick apply
Be Seen First
This is a great opportunity for someone who enjoys working with customers, communicating clearly, staying organized, and learning new skills. Responsibilities: * Greet customers and provide an ...
USED CAR INSPECTOR
Houston, TX · On-site
$14 - $15/hr
Communicate clearly with team members and supervisors about findings and potential repairs. * Ensure all inspections meet company and industry quality standards. * Operate vehicles safely during ...
USED CAR INSPECTOR
Houston, TX · On-site
$14 - $15/hr
Communicate clearly with team members and supervisors about findings and potential repairs. * Ensure all inspections meet company and industry quality standards. * Operate vehicles safely during ...
Journeyman Electrician
Lago Vista, TX · On-site
$100 - $150/hr
Communicate findings and solutions clearly and professionally with homeowners * Perform residential electrical service and repair work * Install and service electrical systems, panels, circuits ...
Journeyman Electrician
Lago Vista, TX · On-site
$100 - $150/hr
Communicate findings and solutions clearly and professionally with homeowners * Perform residential electrical service and repair work * Install and service electrical systems, panels, circuits ...
Warehouse Cooler Operator
Houston, TX · On-site
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$16 - $19.25/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$16 - $19.25/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$16 - $19.25/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$16 - $19.25/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Estimator
San Antonio, TX · On-site
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Estimator
San Antonio, TX · On-site
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
You will work closely with our technicians to understand each vehicle's needs, clearly communicate those needs to our guests, and provide an exceptional experience from drop-off to pick-up. We are ...
Quick apply
You will work closely with our technicians to understand each vehicle's needs, clearly communicate those needs to our guests, and provide an exceptional experience from drop-off to pick-up. We are ...
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Estimator
San Antonio, TX · On-site
$80 - $120/hr
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Estimator
San Antonio, TX · On-site
$80 - $120/hr
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Warehouse Cooler Operator
Houston, TX · On-site
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Estimator
San Antonio, TX · On-site
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Estimator
San Antonio, TX · On-site
Develop comprehensive subcontractor and supplier bid packages with clearly defined scopes of work. * Solicit qualified subcontractors and suppliers and maintain adequate bid coverage for each trade.
Junior Bank collection specialist (inbound and Outbound)
San Antonio, TX · On-site
$16.75 - $22.50/hr
Demonstrated ability to effectively communicate complex information clearly and concisely, both verbally and in writing, particularly in sensitive or challenging situations. * Proficiency in using ...
Quick apply
Junior Bank collection specialist (inbound and Outbound)
San Antonio, TX · On-site
$16.75 - $22.50/hr
Demonstrated ability to effectively communicate complex information clearly and concisely, both verbally and in writing, particularly in sensitive or challenging situations. * Proficiency in using ...
Warehouse Cooler Operator
Houston, TX · On-site
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Warehouse Cooler Operator
Houston, TX · On-site
$15 - $18/hr
Work within clearly defined processes and tasks. An Equal Opportunity Employer including Disabled/Veterans * High school diploma or equivalent * 1 to 2 years of warehouse, distribution, production ...
Clearly information
What is the difference between Clearly vs Customer Service Representative?
| Aspect | Clearly | Customer Service Representative |
|---|---|---|
| Required credentials | Minimal; high school diploma often sufficient | High school diploma or equivalent; some roles may require additional training |
| Work environment | Office, call centers, remote options | Call centers, retail, office settings |
| Industry usage | Customer communication, sales, support | Customer support, sales, technical assistance |
| Common search intent | Understanding roles, job requirements, career path | Job duties, skills needed, application process |
Clearly and Customer Service Representative roles both focus on customer interaction, but Clearly often emphasizes clarity in communication and may involve specific product or service knowledge. Customer Service Representatives handle direct customer inquiries and support across various industries. While their work environments and credentials overlap, Clearly may be more specialized in communication clarity, whereas Customer Service Representatives are more broadly involved in customer support tasks.
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Job description
Summary of Job
A Tier I Software Support Representative’s goal is to assist with customer requests for assistance in utilizing the eMDs software suite. This is accomplished through teamwork, clear communication, trouble shooting, and application of resources. The successful experience of our customers depends on accurate, dependable, and timely resolution of all requests for assistance.
Essential Duties and Responsibilities
- Professionalism
- Follows all company policies, direction, guidance, and processes as defined by eMDs leadership and the HR department.
- Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support.
- Attitude
- Responds to all customer and leadership requests in a professional, courteous, and respectful manner.
- Maintains a positive “can-do” attitude in order to help foster a positive team environment.
- Proactively improves knowledge and job proficiency in an effort to increase customer satisfaction, including issue resolution.
- Proactively learns new skills in an effort to improve professional abilities and increase customer satisfaction.
- Communication
- Consults directly with customers via phone, chat, and email .
- Listens attentively to leadership, team, and customers to gain a comprehensive understanding of issue/request.
- Clearly communicates (verbal and written) in a professional, courteous, and respectful manner.
- Documents customer interactions thoroughly, clearly, and concisely.
- Creates knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality.
- Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset.
- Analytical skills / Judgment
- Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products.
- Determines which calls are applicable to a Tier I skill set, which will need to be escalated, and follows the appropriate process for escalation.
- Product, Process and System Knowledge
- Learns core task set for all modules of e-MDs Solution Series suite and passes applicable exams.
- Obtains in depth knowledge of e-MDs Solution Series software suite.
- Clearly documents customer tickets in the CRM system and follows the processes established for CRM use.