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Clc Call Center Jobs (NOW HIRING)

Department of Veterans Affairs

$166K - $209K/yr

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Clc Call Center information

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$29.5K

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How much do clc call center jobs pay per year?

As of Sep 9, 2026, the average yearly pay for clc call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a CLC Call Center?

A CLC Call Center is a customer service hub that handles inquiries, reservations, and support for CLC Lodging, a company that provides workforce lodging solutions for businesses. Representatives in a CLC Call Center assist clients with booking hotel rooms, resolving billing issues, and answering questions about lodging programs. The call center plays a vital role in ensuring smooth travel arrangements and efficient problem resolution for clients and their employees. By offering 24/7 support, the CLC Call Center helps organizations manage travel logistics and maintain cost control.

What are the key skills and qualifications needed to thrive as a CLC Call Center representative?

To thrive as a CLC Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and standard office applications is often required. Patience, active listening, and a positive attitude help representatives handle difficult calls and foster customer satisfaction. These skills are crucial for efficiently resolving customer issues, maintaining high service standards, and promoting customer loyalty.

What are some common challenges faced by CLC Call Center representatives, and how can they be effectively managed?

CLC Call Center representatives often encounter challenges such as handling high call volumes, managing difficult or upset callers, and adhering to strict quality and performance metrics. Successfully managing these challenges involves staying calm under pressure, using effective communication and active listening skills, and leveraging the support of supervisors and team leads. Many centers offer regular training, peer support groups, and clear escalation procedures to help representatives navigate these situations and maintain a positive customer experience.

What are popular job titles related to Clc Call Center jobs?

For Clc Call Center jobs, the most frequently searched job titles are:

Infographic showing various Clc Call Center job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Traveler Support Center Specialist

Lexington, KY • On-site

corpay
Software Development • 10K+ employees
Learn more about corpayexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire a Travel Support Center Specialist within our Corporate Lodging Consultants division. This position falls under our lodging line of business and is located in Lexington, Kentucky. In this role, you will manage customer reservation requests via inbound and/or outbound calls including new requests, modifications of existing requests, and check-in support. The Travel Support Center Specialist is also responsible for accurately entering information into our reservation system to ensure requests are input correctly to meet client needs. The Travel Support Center Specialist is expected to troubleshoot and resolve a variety of issues over the phone while working at a quick pace and inputting correct data. You will report directly to the call center supervisor and regularly collaborate with team leads.


How We Work

As a Travel Support Center Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:

  • Assigned workspace in Lexington, Kentucky office.
  • Formal, hands-on training 

Role Responsibilities

The responsibilities of the role will include:

  • Making outbound and taking inbound calls within department KPI goals
  • Completing reservations within expected department KPI goals
  • Entering reservation details accurately into the system
  • Utilizing problem-solving skills over the phone to assist hotels and clients with issues
  • Communicating issues effectively and professionally with all CLC Clients and Departments
  • Utilizing proper grammar and appropriate speech to note client needs and issues
  • Completing assigned duties on time 
  • Performing other duties as needed or assigned

Qualifications & Skills

  • High School Diploma or GED
  • 6 months or more of call center experience preferred
  • 1 year of customer service experience  
  • Problem-solving skills
  • Excellent written and oral communication skills
  • Proficient communication that includes telephone, verbal, and written skills.
  • Demonstrated ability to work in a team environment
  • Demonstrated knowledge of the Internet and Microsoft Word, Excel, and Outlook programs
  • Ability to navigate through systems
  • Ability to work in fast-paced, changing environments
  • Demonstrates a high degree of initiative, responsibility, punctuality, persistence and ownership

Benefits & Perks

  • Medical, Dental & Vision benefits are available the 1st month after the hire.
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

What Corpay employees say

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