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Claims Trainee Jobs in Stevens Point, WI (NOW HIRING)

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Claims Trainee information

See Stevens Point, WI salary details

$28.2K

$31.6K

$34K

How much do claims trainee jobs pay per year?

As of Aug 30, 2026, the average yearly pay for claims trainee in Stevens Point, WI is $31,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $33,000.00 per year, depending on experience, location, and employer.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

How do you become a claims trainee with no experience?

To become a claims trainee, candidates typically need a high school diploma or equivalent; some employers may prefer or require a bachelor's degree. Entry-level positions often provide on-the-job training, and having strong communication, organizational, and computer skills can improve chances. Gaining relevant certifications or knowledge of insurance processes can also be beneficial for those with no prior experience.

What are the most commonly searched types of Claims jobs in Stevens Point, WI?

The most popular types of Claims jobs in Stevens Point, WI are:

What are popular job titles related to Claims Trainee jobs in Stevens Point, WI?

For Claims Trainee jobs in Stevens Point, WI, the most frequently searched job titles are:

What job categories do people searching Claims Trainee jobs in Stevens Point, WI look for?

The top searched job categories for Claims Trainee jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Claims Trainee jobs?

Cities near Stevens Point, WI with the most Claims Trainee job openings:

Claims Trainee jobs near you

Entry Level Claims Adjuster

Zurich Insurance Company Ltd.

Stevens Point, WI • On-site

Full-time

Medical, Life, Retirement

Re-posted 15 hours ago

Job description

Where will your career take you next? Let’s find out together.

About Travel Guard

This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.

Travel Guard is seeking a Claims Adjuster within a 150-mile radius of Stevens Point, WI.  We’re seeking empathetic, dependable, detailed, and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No claims or insurance experience? No problem — we’ll provide all the training you need to succeed. 

What you’ll be doing:

In this role you will assess and investigate travel-related claims, applying policy guidelines, and ensuring timely resolutions within 30-45 days while maintaining clear communication with stakeholders.

  • Provide exceptional customer support to claimants throughout the claims process
  • Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days 
  • Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions 
  • Communicate with claimants using empathy to gather necessary documentation 
  • Apply policy guidelines to determine coverage and claim validity 
  • Maintain detailed claim records within the internal claims systems 
  • Comply with all statutory and regulatory requirements in all applicable jurisdictions 
What skills and experience you’ll bring on this journey:
  • Minimum of a high school diploma or equivalent
  • 1-2 years of customer service experience  
  • Be eager to learn new skills within the claims and insurance industry
  • Excellent written and verbal communication skills 
  • An eye for details, supporting thorough investigations and precise documentation 
  • A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment 
  • Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month (if outside of a reasonable commute to the office).
Why you’ll love working with us!

We value optimism, caring, togetherness, results-orientation, and forward-thinking.  

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. 

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. 

 

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

 

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. 

 

Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.  

 

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Apply today and let’s go to great places together!

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Apply